Quick, efficient. Easy to comunicate with. Good materials.
Excellent experience from sales to crew and workmanship, and under trying conditions "winter" project.
These guys worked hard, fast (but not too fast) and efficiently, answered all my questions and were friendly about it.
Oceanside Exteriors did a wonderful job on the siding job for our house - it looks beautiful. We are very particular and like things to look a certain way, and the team and crew listened patiently and took all of our concerns into consideration. Matt Sullivan was easily accessible via text or email, and always got back to us in a thoughtful, timely fashion. He was very receptive to our questions and requests to add or change things as the project progressed. Jamie, the lead crew member, was also very patient with us as we had a number of questions and requests for him throughout the course of the project. Everyone was very patient with us and never showed any frustration. We are very happy we chose Oceanside and are very pleased with the outcome.
I only communicated with Matt and he was great. I hope to work with him in the future. I was away when the crew actually completed the job.
Oceanside replaced vinyl siding and shingles covered with lead paint on my home. The workmanship is very good. Most of the crew was friendly, although there was one fellow that always seemed to be in a bad mood. My biggest complaint is that a project that was supposed to take three weeks stretched into 6 weeks.
They communicated very well. They were very flexible in how the work would be done.
Crew was friendly, knowledgeable, and did a great job
We referred our neighbors who hired you.
They were pleasant in how they interacted with me. They told me why they went with certain products and they did respond to one change order at the end. Communication on top of workmanship is very important.
They did the job well, and the price was good. They met my needs. I have no complaints.
I HAVE RECOMMENDED SEVERAL TIMES.
customer service was excellent. Fielded questions and requests professionally and resolved problems promptly
The workmanship was beyond my expectations.
I am very pleased with every aspect of the installation process; the company far exceeded my expectations. If I had to do it over, I would not hesitate to hire Rite Window again.
The Vaillancourt roofing team was well organized and professional. They were let down in my case by their supplier CertainTeed that had a very serious quality control issue with the batch of shingles used on my roof. Vaillancourt did hold the supplier responsible and I ended up with a second roof... more
Ultra-professional outfit, a pleasure to deal with, and a quality product delivered.
I had windows and roofing done. Both installations surpassed my expectations by far.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oceanside Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys