Areas Of Satisfaction - Quick, efficient. Easy to comunicate with. Good materials.
Additional Comments - Excellent experience from sales to crew and workmanship, and under trying conditions "winter" project.
Areas Of Satisfaction - These guys worked hard, fast (but not too fast) and efficiently, answered all my questions and were friendly about it.
Oceanside Exteriors did a wonderful job on the siding job for our house - it looks beautiful. We are very particular and like things to look a certain way, and the team and crew listened patiently and took all of our concerns into consideration. Matt Sullivan was easily accessible via text or email, and always got back to us in a thoughtful, timely fashion. He was very receptive to our questions and requests to add or change things as the project progressed. Jamie, the lead crew member, was also very patient with us as we had a number of questions and requests for him throughout the course of the project. Everyone was very patient with us and never showed any frustration. We are very happy we chose Oceanside and are very pleased with the outcome.
Recognized Excellence - I only communicated with Matt and he was great. I hope to work with him in the future. I was away when the crew actually completed the job.
Oceanside replaced vinyl siding and shingles covered with lead paint on my home. The workmanship is very good. Most of the crew was friendly, although there was one fellow that always seemed to be in a bad mood. My biggest complaint is that a project that was supposed to take three weeks stretched into 6 weeks.
Areas Of Satisfaction - They communicated very well. They were very flexible in how the work would be done.
Areas Of Satisfaction - Crew was friendly, knowledgeable, and did a great job
Current Referrals - We referred our neighbors who hired you.
Areas Of Satisfaction - They were pleasant in how they interacted with me. They told me why they went with certain products and they did respond to one change order at the end. Communication on top of workmanship is very important.
Additional Comments - They did the job well, and the price was good. They met my needs. I have no complaints.
I HAVE RECOMMENDED SEVERAL TIMES.
Areas Of Satisfaction - customer service was excellent. Fielded questions and requests professionally and resolved problems promptly
Areas Of Satisfaction - The workmanship was beyond my expectations.
Great company, honest people, good quality workmanship. Nice to do business with a company who promises a lot and gives even more. Highly recommend this company to anyone considering never having to paint their home again. Loved the painters who were so gracious and caring.
They were exemplary from beginning to end!
I have a small bathroom and it needs to be redone with handi-capped and elderly access in mind. Kohler's original bathroom design, did not meet my needs. After I received my design package, they contacted me, as a follow-up, to make sure I was satisfied with my design. After chatting a bit about... more
The paint was of really high quality, and the worker was very polite. He came on time, and also gave me a quote over a video chat. All in all, it was a pleasure working with him. I had no problems whatsoever during my interaction. Francis was a great guy to work with.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oceanside Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys