Quick, efficient. Easy to comunicate with. Good materials.
Excellent experience from sales to crew and workmanship, and under trying conditions "winter" project.
These guys worked hard, fast (but not too fast) and efficiently, answered all my questions and were friendly about it.
Oceanside Exteriors did a wonderful job on the siding job for our house - it looks beautiful. We are very particular and like things to look a certain way, and the team and crew listened patiently and took all of our concerns into consideration. Matt Sullivan was easily accessible via text or email, and always got back to us in a thoughtful, timely fashion. He was very receptive to our questions and requests to add or change things as the project progressed. Jamie, the lead crew member, was also very patient with us as we had a number of questions and requests for him throughout the course of the project. Everyone was very patient with us and never showed any frustration. We are very happy we chose Oceanside and are very pleased with the outcome.
I only communicated with Matt and he was great. I hope to work with him in the future. I was away when the crew actually completed the job.
Oceanside replaced vinyl siding and shingles covered with lead paint on my home. The workmanship is very good. Most of the crew was friendly, although there was one fellow that always seemed to be in a bad mood. My biggest complaint is that a project that was supposed to take three weeks stretched into 6 weeks.
They communicated very well. They were very flexible in how the work would be done.
Crew was friendly, knowledgeable, and did a great job
We referred our neighbors who hired you.
They were pleasant in how they interacted with me. They told me why they went with certain products and they did respond to one change order at the end. Communication on top of workmanship is very important.
They did the job well, and the price was good. They met my needs. I have no complaints.
I HAVE RECOMMENDED SEVERAL TIMES.
customer service was excellent. Fielded questions and requests professionally and resolved problems promptly
The workmanship was beyond my expectations.
Beyond pleased with the way everything was handled and the work that was done. Customer service is outstanding, there's not many companies that go out of the way to call back, answer all questions and make sure you are satisfied. Tom couldn't have been any more accommodating or professional. Very ha... more
They are the number 1 people to contact!
Their work was top quality and they were very responsive to our specific needs.
They are excellent in every way. I would highly recommend them.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oceanside Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys