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Missed job cost estimate by over 20%. Jobsite was messy and crew showed little respect for existing utilities on our home (pool, pool equipment, patio furniture, patio decorations), but they did good work and were friendly. Heard the phrase "Im not calling you a liar, but" more than once when issu... more
My wife and I were extremely pleased with the overall work of Jenkins Restoration. Their workmen were professional in all areas and a pleasure to work with. Project Manager, Sabastian, kept us informed of the schedule and gave a thorough explanation of the work to be done. We would definitely recomm... more
I ove the size of the lot and the layout of the house.
Very helpful after flood. Very nice people!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NathanTylor Remodeling & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys