Matt and Tim were great ! Very professional! They did a great job tearing old door out and the installation of new door is superb and they cleaned everything up and hauled it away. Thanks again for such a great job.
Additional Comments - They were courteous from the first step until the final part was put in. Everything was just fantastic and they did an excellent job. I would recommend your company to anyone.
Recognized Excellence - I would like to the installers for their exceptional service. They were very good.
Areas Of Satisfaction - They were knowledgable in removing and installing the doors. The installation went fast and quickly, and the door installations and materials are excellent.
Areas Of Satisfaction - They just did a great job on everything, I was very happy.
Recognized Excellence - I would like to recognize the installer for his exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mt. Pleasant Window & Remodeling co as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys