Morrow Roofing, Inc. is a quality company and stands behind their work by responding quickly to any questions or issues we may have.
Ken was great! Crew seemed very professional and courteous
My whole experience was super positive. Ken does not treat women as if they are dumb. Some people do that when they come out to give an estimate. He was very thorough and wanted to make sure I understood exactly was going to happen.
I would like to recognize Ken, he was just exceptional. Any time they had a setback or anything due to weather he always called and kept me informed every step of the way. I have never ran across anything like this.
This went so smoothly it was unbelievable I have nothing negative to say about them.
They exceeded my expectations in the workmanship and communication.
I would like to recognize Oscar for his exceptional service.
Morrow Roofing met my expectations with their timeliness and knowledge; it was very impressive they really seem to go above and beyond.
They met our expectations in terms with what they presented during the process.
We were very satisfied and would certainly use them again
Those guys worked really hard for every minute they were here. Very impressed. Also, impressed with Ken McNulty's communication and work with us
Ken, the president/owner was great to deal with. He would visit the sight often and volunteer expertise to his crew. Justin and Oscar were very accommodating and conscientious about the workmanship and our experience.
Thank you Morrow.
They were super dependable and very easy to work with.
They had a great quote and got the job done extremely fast and the employees were all professional. Ken went above and beyond to make sure the work was done properly and on time.
Ken and his team do a great job and take care of the little things as needed. I saw an installer scrap a large section of material because it wasn’t laying out smooth and redid rather than cut an seam to remove the wrinkles. This is our second roof section and the this was done as well as the other from three years ago. I doubt I will need another roof for 20 years, but when I do I hope they are still around.
Yes, Yes, Yes! 5,5,5!!
I am a new client of Morrow Roofing & I am beyond happy with their quality of work & even more importantly, with their communication.
Ken was great to work with. The whole crew did a great job. I am very satisfied with the end results.
I am very happy with the work performed.
Excellent organization to work with, especially with a challenging project.
Ken always responds quickly to my needs and when work needs to be done, the work is professional and done in a timely fashion.
I've used them in the past on several jobs and will use them again in the future.
Dave was great to work with. He communicated with me via email, text, phone which was convenient for me. We had an issue with the downspouts and were able to reach a compromise after Dave volunteered to visit the job site again. Crew was on time (which is sometimes hard to find!!) and worked til the job was done. Just a great company to hire - will recommend.
I have used Morrow on several occasions and find them to be dependable, professional and responsive. I had one project with a minor quality issue & they were out immediately to make it right. I recommend them w/o reservation for residential and commercial applications.
I am very impressed with the entire company.They did a great job.
Morrow Roofing was fantastic! Ken is professional and personable. Everything was perfect. You can't go wrong with him and his staff. They were a pleasure to do business with, and I highly recommend them!
They did a great job in a timely manner. I thought the price was fair. Everything was good. They did a great job.
I just want the job done.
I am very satisfied with the service and results of my roofing perfect. I highly recommend Morrow Roofing to others.
Everything was completed as described in a professional manner
Ken was very professional. They were prompt and great workers. They lived up to their billing. There was an issue and they came back and fixed the issue in a timely fashion.
We are satisfied. So far there has been no problems.
The guys that work here were very polite!
Morrow Roofing did a great, professional, awesome job.
They are an excellent roofing company.
They were all very professional
Morrow Roofing made the stress go away very quickly.
I was most satisfied with Ken, he really kept me informed.
Morrow Roofing came in and repaired a poor job done by another company. We are very happy with our results, and we will definitely call them again.
I am most satisfied with the quality and communication from the onsite staff. They were very thorough in explaining things to me.
They do a good job and I have no problems at all.
If I run across someone I always recommend them.
Professionals who respect the property they are working on. I was able to keep my business open while having a full roof replacement. All workers respectful and diligent.
I was most satisfied with their professionalism and follows through on what he says.
I have used Morrow Roofing and other roofing companies for many years, when I use Morrow I feel we get the best total system for our money. In most cases there pricing is very competitive when comparing apples to apples and the quality and professionalism of the Morrow company is the best in town.
I was impressed with the overall professionalism of the company. I liked their bidding, communication, and quality of workmanship.
I have used Morrow Roofing for over 20 years. Own commercial properties in Lansing and would never trust anyone else. Not cheap but you get what you pay for, quailty work and true customer srevice for years Trust a company who has been around this long. Doing things right. Dina Perry Wag'n Tails ltd.
Always respond and help me solve my roofing problems, even after warranty ran out.
Professionalism and communication.
I would like to recognize Ken, for his exceptional service.
Well id have to say all area's....Ken did a great job keeping on top of all my needs and his crews were always very responsive to my needs.
The workmanship and communication was excellent. They have top notch performance and workers. They were very conscious of their surroundings since they were working on a restaurant.
Everyone! They all worked very hard and did a great job.
Very satisfied with the crews...they worked very hard.they were curious and concerned about us. Ken tried to keep us up to date. Final job really looks great.
Dave was very easy to work with,and kept me informed of the progress, and issues that arose during to project. Only issue was the timeline; it took longer than expected for my project to get started, but that also is a testament to the business in that they are in such high demand.
Communication was excellent. Much easier to deal with than other contractors I have used.
I am very happy with the completed project. Morrow Roofing did a good job.
Can't say enough good things about Ken. He was absolutely the best in answering all my concerns as well as my tenants. A pleasure to do business with.
Ken is probably the most professional contractor I've ever worked with. Any questions or concerns were answered in a satisfactory manner almost immediately.
I think they were extremely up front with the job and their results were what they promised.
I have a complicated roof that was no problem for Lee, Brian, Brian, and Oscar and the others on the crew. Ken's analysis of what needed to be done was spot on and was indicative of his many years of experience. The men on the crew worked intently and intensely until late at night to get it buttoned up, which I very much appreciate. The guarantees for the work and the materials is superb, I highly recommend Morrow Roofing!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Morrow Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys