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Our driveway was cracked and broken from the tree roots of our Silver Maple. it is a big and beautiful tree and most of the paving companies we contacted wanted us to take the tree out. We found System Pavers through our arborist and they worked with him to cut only the roots that were essential t... more
Time schedule was totally off. A two day job ended up being seven days. Work had to be redone because it was sub par. Never showed up on the agreed upon time, constant adjustments were made that disrupted our families schedule all week. They made it seem like they were doing us a favor and not like... more
Jared was extremely helpful throughout the entire process. The help that he gave me with my insurance was outstanding.
We plan in using Fresh Coat for future paint jobs and have referred them to friends
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mills Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys