Curtis was very responsive to any concerns and negotiated for us with the insurance company. Only complaint is total job took much longer than indicated at the start.

I was so pleased with the work they did that I am hiring them to do other work for me! They were prompt, professional, and did excellent work.

They were awesome. Everything was good.

Curtis and his crew were professional and neet. Left sight in perfect shape. Did work exactly as scheduled.

They do not stand behind their work, especially if you are a lone female. Also, they have no follow-through.

Easy to work with and they did a great job.

Guys did great Reasonable price Very prompt Cleaned up great

They were very professional and efficient. They did what they said they were going to do in a timely manner. This was the best work that I have ever had done.

I am very satisfied with the work. Logan McCarter was fantastic and helped quite a bit. I highly recommend MidSouth Construction, LLC.

Curtis was excellent all around. Very helpful, knowledgeable, polite, consistent, and timely. The work done was of excellent quality, highly recommend.

Justin Snow is extremely attentive and he knows what he is doing. It was truly a pleasure working with him and his crew and I have never had a better experience on a construction project.

I was very satisfied with the communication, the overall professionalism, and the speed at which they got the job done.

Yes a really great company

The follow up is great, honest estimates, and good service.

The representative I worked with, Jason, was excellent. So easy to deal with, responsive, and efficient.

Everything went very smoothly and professionally. I enjoyed meeting with them. They were on time. The roofers were very thorough and fast. They did a great job. They cleaned up everything properly as well.

Recommended to me by a friend and lived up to all expectations.

They are excellent. I received nothing but great work from them. They did a great job and they cleaned up. Curtis is fantastic. I tell everyone already who did my roof. I give them Curtis' name and number. He will be getting a lot of calls from up here.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations with the work they did.

Additional Comments

Additional Comments - The young man that came was so nice. People like him are good for the business.

The experience overall was frustrating. The communication wasn't good and the project took longer than I expected.

I felt that the staff was very responsive and had great customer service.

Recognized Excellence

Recognized Excellence - The people who helped me walk through the claims process were very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded expectations in customer service and in the claims process.

Recognized Excellence

Recognized Excellence - I've used Midsouth twice. A young man named Jason helped on the first job, and even came back and helped me clean up from a roofing job, where the old roofing fell down into my attic. ( reason for the 4 stars instead of 5 on question 2 of survey) The second time T J was a tremendous help on a big job that took 4 month. He always came to tell me where we stood , and what was coming next.

Areas Of Satisfaction

Areas Of Satisfaction - I am in my 70s and a widow. Having these 2 men come in and handle the insurance people and all the construction workers was a real relief to me. Thanks to all involved with handling my jobs.

They did a good job, but some preliminaries should be taken care of before construction comes out for a job. I was out of town when MidSouth came out to do the roof & I forgot to call the TV people to let them know I was replacing my roof. MidSouth didn't replace the dish brackets correctly when they finished the roof, so I had to call the cable company out for them to fix it. Part of it was my fault, but I also assumed they would know how to fix the bracket properly since there are a lot of satellite dishes on roofs.

Recognized Excellence

Recognized Excellence - I would like to recognize Jason for the exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with the roof, it looks like it was done properly.

Recognized Excellence

Recognized Excellence - TJ Rockenbaugh provides exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Detailed follow up and communication.

Additional Comments

Additional Comments - Mid-South and TJ Rockenbaugh have been a valuable asset and resource for Fisk University.

Recognized Excellence

Recognized Excellence - I would like to recognize Jason.

Areas Of Satisfaction

Areas Of Satisfaction - My expectations were met with the follow through.