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We were extremely satisfied with the professionalism of this company. Excellent work, great communication, generally a pleasure and terrific experience. We would highly recommend to anyone.
This is a small company that acts like a well run fortune 500 company. I am actually modeling some of my customer service of my company after this experience after these guys. And I have referred multiple people to them just so they see how a real service company should act
Nobody should have to pay someone to break a perfectly fine working ACVisit 1Before the technicial started any work, he kept regretting about how old the ac unit is. During his inspection he concluded that the unit is working just fine. At the end there was a huge leak of refrigerant from the outdoo... more
Zero problems. Very professional all the way around. I'd recommend them for gutter guards.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of MCAS Roofing & Contracting, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys