The guys who were here did a good job.
I am very satisfied with the work done by Luxury Bath NJPA. My bathroom looks great.
Recognized Excellence - The workman that came were very good.
Additional Comments - Everything went great. Luxury Bath NJPA was very professional.
They were very professional, clean, prompt, and everything was just as what they said it would be.
Areas Of Satisfaction - Luxury Bath NJPA met all of my expectations.
Recognized Excellence - all involved did excellent work
Areas For Improvement - NONE everything exceeded our expectations
Areas Of Satisfaction - ALL
Additional Work Needed - We have already begun the process for another shower
Clean - The two gentlemen were amazing hard workers very clean very polite
Safe - The two installers were absolutely amazing in every way that they could be very clean very quick very thorough very polite
Respectful - They were respectful of everything in my home
Communication - We talked before the job started during the job and when it was over, everything was perfect
Quality Of Materials - Beautiful job from start to finish
Quality Of Workmanship - They worked very hard and did a magnificent job
Problem Resolution - Everything I requested they did set up was quick very clean very organized very smart young man both of them
Professional & Organized - No complaints at all. Job was done specifically to my requests with very hard-working men who did a magnificent job.
Schedule - The two gentlemen showed up early, got everything set up outside, then came inside and did their job with no problems
Value - Did not expect to spend as much money as I did, but I did it anyway I am satisfied
Sales Knowledge - Did you get a Man that came to my house the first time to show me the material and give me a price was very knowledgeable and very helpful
Design - Perfect
Areas For Improvement - Everything was done according to what the salesman had told me
Additional Comments - From start to finish, everything was done according to plan from the gentleman on his first visit was very knowledgeable again a little more than I wanted to spend, but I did it anyway
Luxury Bath is a good business!
Recognized Excellence - I would like to recognize the guys that did my service for their exceptional service. They wwere really good!
Areas For Improvement - Luxury Bath did not fall short of my expectations.
Areas Of Satisfaction - Luxury Bath met/exceeded my expectations in terms of the workmanship and how quickly things were completed. They were really good!
Safe - Clean and safe
Schedule - Always on time
Recognized Excellence - Rob was our salesperson. Mario and Anthony were the installers. Everyone was super
Types of work - The types of work that took place were the floor and the shower.
Recognized Excellence - I would like to recognize the guy who came and did the work, as well as the lady who took care of all the paperwork for me. She sold me everything and did a great job explaining and showing me everything we were going to do in the bathroom. I was satisfied.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They did a good job. They met my expectations.
Referral Request - I have already referred a couple of people, so they are going to give them a call. I referred my boss, my sister, and a friend of my wife.
Additional Comments - I am satisfied with it. My wife is happy and satisfied with it.
They were here on time, very courteous, explained everything. They had drop cloths everywhere and cleaned everything up, in and outside.
I still have two services that need to be taken care of.
We have had a problem since it was done, and it is still not resolved.
Professional & Organized - I didn't appreciate the heavy walking up and down my stairs on the installation day.
Types of work - Removed an old cast iron tub and installed a walk-in shower
Work was well done and we are very pleased with the results.
Clean - The area was cleaned and all debris was removed.
Communication - We had to call to learn of scheduling and resulting delays.p
Sales Knowledge - Salesperson was very knowledgeable and helpful.
Recognized Excellence - I would like to recognize Mark, the salesperson, who was very nice, courteous, and knowledgeable. I would also like to recognize Brian, the installer.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - I got a sooner install date than requested. They did the work quickly, and they were thorough.
Additional Work Needed - My time frame for my next project is 1-2 years.
Additional Comments - It was an enjoyable experience. They did a great job, completed the project quickly, and it looks great.
The installation was good. The bathroom just looks good.
Clean - They did a good job.
Safe - Yes, they did keep the job site safe throughout my project.
Communication - It was good communication. They were on top of their game.
Value - It was expensive.
Recognized Excellence - I would like to recognize everyone from management to the installers to the guy who came to install the glass. It was a collaborative effort, so I will recognize them all. They were all good and professional.
Areas For Improvement - Nothing, they were all good. I can't say they fell short anywhere. It was good, excellent, and superb.
Areas Of Satisfaction - Luxury Bath NJPA met my expectations in all areas. I do feel the price should have been a little cheaper. My shower is excellent. I showed my friend, and now she is looking to get something done with Luxury Bath also.
Recognized Excellence - David Delgiudice did amazing helping select/design the wet area. Doug was great in cross checking. Bryan and Carlos did an amazing and quick installation.
Areas Of Satisfaction - Pretty much al around was phenomenal
Additional Work Needed - Minimum 12-18 months before I do my other shower. Definitely will reach to Luxary Bath
Recognized Excellence - The company did good.
Areas Of Satisfaction - They did a really good job and met my expectations. They had to cover up a window. It looks really good.
They were very professional, friendly and informative.
Recognized Excellence - I would like to recognize everyone on my project. They were all very professional and friendly.
Areas Of Satisfaction - They met my expectations by giving me some helpful hints, providing a timely installation and communication.
Types of work - Walk-in shower.
Recognized Excellence - I want to recognize the installers, Brian and the other guy, for their exceptional service; they were awesome.
Areas Of Satisfaction - I got exactly what I expected.
Additional Comments - I am very pleased and happy with the walk-in shower; it is very nice and I should have done it ten years ago; I just love it!
Recognized Excellence - Anthony and Mario did a great job.
Areas For Improvement - None
Areas Of Satisfaction - Shower pan and surrounding walls
Additional Work Needed - In the next 2 years
The gentlemen were very professional, clean, and good at their job.
Recognized Excellence - Everyone who I dealt with over the phone was nice, professional, and courteous.
Areas Of Satisfaction - They met my expectations in all aspects.
Recognized Excellence - I would like to recognize the manger in the office. He was who I talked to anytime I called the office.
Areas Of Satisfaction - Other than the time frame for the project it met my expectations and went very well.
I was very satisfied. Luxury Bath did a good job. They came on time and cleaned up everything. They're a company you would really enjoy being with.
Types of work - I had the whole bathroom done on this project.
Clean - Luxury Bath absolutely left the job site clean.
Safe - I was impressed that Luxury Bath had the whole floor covered so there would be no damage to anything. They were a great group, and I would refer them to anyone. One of them was Bryan, but I forgot his last name, and there was another one.
Problem Resolution - This shower is so different. I'm learning how to get used to it. It's beautiful. The problem is I'm 5', but I love it.
Professional & Organized - They never asked me for a thing. They just did their work and when it was time to go, they cleaned up everything and left.
Schedule - Luxury Bath was early, but it was okay with me. I had been waiting for days for this project to start.
Value - I'm sure I received a fair value for my money. I don't know a thing about what's going on, but my neighbors came in to see it, and everybody loved it, especially my children.
Recognized Excellence - There isn't anyone at Luxury Bath I would like to recognize for their exceptional service.
Areas For Improvement - The only thing that fell short of my expectations was learning how to shower in there with all this beautiful new equipment, like learning where hot and cold are and how to use the sprayer. It will just take another time or two and I'll be fine.
Areas Of Satisfaction - I was satisfied with everything. The only thing is I thought I never had to worry about slipping on the floor, but I found I had to put a rubber mat on the floor because I felt like I wasn't too sturdy. However, I have problems with falling, so another person might not have that problem.
Clean - Very professional and wasn’t aware they did any work other than walking shiwer very clean and beat
Quality Of Materials - Very please outstanding job
Quality Of Workmanship - Brian and Carlos were outstanding insured work was excellent
Problem Resolution - None occurred
Sales Knowledge - John and Ray were very professional and answered any and all questions in a timely manner.
Recognized Excellence - Brian, Carlos (Installers) John DeFrancis and Ray were very outstanding to deal with very professional
Areas For Improvement - Installed walk-in shower
Areas Of Satisfaction - Would recommend them any time
Types of work - Anthony and his partner completely rebuilt and refinished the tiled shower that started to disintegrate after 40 years.
Clean - Five contractor tubs were filled and removed from the site.
Respectful - They protected the walls and floors of our home.
Problem Resolution - I had no problems.
Areas Of Satisfaction - Luxury Bath met or exceeded my expectations with the time of completion and the quality of the service provided.
Excellent experience from the first telephone call to the end. Professional, accommodating and neat, in two days beginning we had a new bathroom.
Safe - Everyone who worked on our home was friendly, kind and kept us in the loop at every step of the renovation.
Respectful - We were included at every step of the process. The Team communicated with us and was very respectful of our home and dogs.
Communication - Spot on
Quality Of Materials - We are over the moon, thrilled with the quality of materials.
Quality Of Workmanship - Beautiful work.
Problem Resolution - We have not had any issues. Luxury Bath team has followed up with us several times to ensure our satisfication.
Professional & Organized - Polished process, emails clear, phone center helpful, printed material easy to understand.
Schedule - Luxury Bath worked with our schedule and they were always on time.
They were very professional, very efficient, and they got the job done. It looks perfect.
Areas For Improvement - They did not fall short of my expectations. So far we really like it.
Areas Of Satisfaction - They certainly meet our expectations. They exceeded in how quickly they got it done and the finished product.
Types of work - They remove my bath tub, and replaced it with a shower.
Recognized Excellence - All the worker did a great job, and the salesman Marvin, he was great.
Areas For Improvement - They did not fall short in any area of my expectations
Areas Of Satisfaction - They met and exceeded in all areas of my expectations.
Recognized Excellence - Marvin, Anthony, and Janos provided exceptional service.
Areas Of Satisfaction - All areas met and exceeded my expectations.
Best workmansip...Seams match perfectly and a year and a half later looks like new.
Respectful - Took extra care with placing grab bar, sheves and shower head at a height safe and convenient for us.
Quality Of Materials - We were much happier with the finished project than expected.
Recognized Excellence - Brian, Francesco
Areas Of Satisfaction - Matching seams, shower height, grab bar, shelf placement
Brian, the technician who installed our Shower, did an Outstanding job! Brian was very professional, courteous and helpful. Carlos was also very good.
Recognized Excellence - Brian, the technician who installed our Shower, was Excellent! Professional, very helpful and courteous. Carlos was also very good.
Areas Of Satisfaction - The Shower installation by Brian was Outstanding!
Types of work - Converted a tub/shower into a walk-in shower.
Recognized Excellence - I would like to recognize installers.
Areas For Improvement - Luxury Bath NJPA fell short of my expectations when it was my appointment time, and they called about 40 minutes before that to cancel because their truck broke down.
Areas Of Satisfaction - Luxury Bath NJPA met or exceeded my expectations by being very friendly, and they got the job done in one day. They also threw in one free piece of the ceiling because they canceled 40 minutes before my appointment time.
Problem Resolution - The crew came out the next day and completed the job. Remarkable.
Recognized Excellence - Anthony, Janos, the whole team.
Areas Of Satisfaction - Floor, shower
Additional Comments - My wife and I were satisfied with the service, timing, and information that was provided.
Clean - Ken and Dave are the Best, so clean, so professional. Highly recommend to anyone to Ask for them to do your project.
Quality Of Workmanship - Ken and Dave are the Best!
Types of work - Shower replacement, toilet replacement, sink top, and floor.
Areas For Improvement - They were excellent in every way.
Areas Of Satisfaction - They exceeded expectations in almost every level.
Additional Comments - Everything went very well. We are very satisfied.
Types of work - Replace a walk-in shower.
Areas Of Satisfaction - They kept to the contract within the time allotted.
As stated the team that did the work was AMAZING…..worked their butts off day 1 no break 815-600. Day 2 same but I bought pizza for them so I made them sit with me for lunch….they only sat 15 minutes…..sales rep was great as well as installation…..my 93 year old mom is so happy with the results
Recognized Excellence - The team that our remodel was amazing, respectful, courteous and worked really hard. Day worked from 815-600 no break……day 2 the same but I bought pizza and made them eat lunch with me….they only broke for 15 minutes…..these guys were amazing😃😃😃😃
Problem Resolution - I thought there was an issue with vanity drawers. I called the morning after install & they sent 2 guys out within 2 hours! Turned out I just have to get used to the soft close feature. Awesome customer service!
Recognized Excellence - Sales rep Ryan Monaghan , installers Richard & his partner
Areas Of Satisfaction - All of them
Clean - They were cleaning really good while working which was great.
Safe - They did I have a narriw hallway and I needed to get to the bathroom a couple of times no problem
Respectful - Yes, even told me to check my value it might have a little leak. That was so nice
Communication - Yes the men who came to do the job, the salesman giving me tips and the man who came out before the men who did the job
Quality Of Materials - Yes, my son loves the shower and the material is nice and thick, looks great
Quality Of Workmanship - Everything looks great and they took their time
Problem Resolution - My shower was a mess and yiu took care of that especially with my return from the heat and air
Professional & Organized - They were very professional and organized no mess left in or out
Schedule - Yes!
Value - Yes it was
Sales Knowledge - I will retell everyone about my bathroom and show pictures too
Design - When the salesman came out and I saw the sample I loved it and it turned out beautiful
Areas For Improvement - None it was perfect
Areas Of Satisfaction - Yes it did, it exceeded
Knowledgeable - They no new exactly what to do
Referral Request - I will have to see. I do not know many people here
Additional Comments - Love my guys Eric and Francisco
Easy process from Rep to Fitting to Install. Quality value work.
Everything was handled in a timely fashion from my first consultation to the project being completed. I am totally satisfied with my bathroom.
Recognized Excellence - The guys were exceptional! The sales guy was great!
Areas Of Satisfaction - They exceeded my expectations in all areas.
Recognized Excellence - Anthony & Mario were exceptional and very thorough and professional with no nonsense
Areas Of Satisfaction - The entire experience was exceptional
Additional Comments - Very smooth transition
Happy with their work and their workers
Additional Comments - Very happy with our walk in shower
The gentlemen that were on the job site were very professional. They did a lovely job, did not leave a mess, and were quite speedy to get the work done. I was quite pleased.
Areas For Improvement - They did not fall short of any expectations.
Areas Of Satisfaction - They exceeded my expectations, and it was a great job that they did.
I love my new shower! I loved how fast it took, and I loved the quality of the work.
They did excellent work and did the job quickly. My wife likes it and everyone likes it.
Types of work - Removed the bathtub and tile, installed a pan and replaced the shower wall all around and installed a glass sliding door and new shower head.
Clean - There was no damage, they left it clean, and took away the old tile.
Safe - The job site was safe during the whole project.
Communication - They let me know what they were going to do, when they were finishing, and if problems came up. The communication was great.
Quality Of Materials - Everything was good with the materials.
Professional & Organized - They were very professional and organized.
Schedule - The schedule was good.
Sales Knowledge - The salesperson was excellent.
Areas For Improvement - They didn't fall short of my expectations, they did 100% of what I expected.
Areas Of Satisfaction - They met my expectations.
Referral Request - My wife said she wants to refer her sister, but she has not talked to her yet.
The men who completed the work were very professional, answered my questions, kept me abreast of everything, and so forth.