I have already put a comment on Facebook and the Better Business Bureau.
Everyone I met at Lori K was very professional. Very nice group of people to work with.
The shower system was not installed properly so there as a steady flow of water going down the drain for 3-4 days which was a considerable waste of our water and I could just see our meter running like crazy!!! ! Someone came out a couple of times over the next few days but it didn't get corrected till about 4 days later. The installer was supposed to have been one of their best installers, but unfortunately for us he was definitely not!!! The entire experience turned out to be a total nightmare that continued for several days. Also, the shelves I chose and were sold to me were not the ones installed after I told them before installing they were wrong,but they installed them anyway. So it became another nightmare to finally get the correct ones and have them installed on yet another visit!!
We trusted they would do a fantastic job because we knew they had extensive experience in bathrooms.