Recognized Excellence - Silly the head installer was exceptional in the quality of his work.
Great work; fair pricing; billing is a bit "casual"...OK, rude. They initiated more aggressive collection activity for my deductible balance without first advising me I had a balance. I paid the balance on that first contact (which should have been my second or third contact, had they notified me of the balance due before pursuing it with phone calls.)
I already have recommended Brennan to a friend. The only minor criticism I have is that it took longer from the time of purchase to the time of installation than I expected. I was very happy, though, with all the personnel involved and the quality of workmanship.
I thought they did a wonderful job on the windows. They were professional and Rob communicated with me very well. However, I am still waiting after a year to get 3 windows back from them due to an error on their part and closure of the issue.
Extremely satisfied with this company that replaced all of our windows!
From the salesperson who initially met with me and followed up on all of my questions, to the two installers who worked diligently and skillfully, Brennen Corp. maintained timely communication, addressed my concerns, and exceeded my expectations.
They did a really good job when they came out for the quote. The window Installation was excellent and the follow up afterwards was excellent as well.
I was a little frustrated with the painter but the company made it right. The painter would show up late and work short days.
They did a great job and are very reliable.
They did exactly what they said they were going to do.
Their service is good, but the price is a little bit high.
They did excellent work.
They were friendly, did great work and great follow up. Their product is good and I would recommend them to anyone.
The agent was very good. She was the only one that seemed to have our interest at hand. The guys that did the work broke a few things but did not tell me. That the GM never called me back when he said he would call me back. Do not promise something you are not going to do.
They were really difficult to work with. They went past the time they were supposed to be done. Hard to get ahold of and call backs from.
It was a good experience!
I have already recommended them to others.
Would absolutely recommend to a friend
Good communication and quality work.
My last project with Brennan did not go well.
Incredible craftsmanship doing my window replacement. Unbelievable care taken.
I would not want to spoil a good friendship by recommending this company or Mr. Brennan. He is well meaning but incompetent.
No, the quality was good but the Customer Service was very lacking.
I have already recommended Brennan Enterprises to family and friends. They're a great company to work with
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Brennan Enterprises as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys