They exceeded expectations
Satisfied beyond words
Outstanding service before, during and after the project. Very courteous, clean, accommodating and understanding. I HIGHLY RECCOMMEND KLM.
Maciej was extremely helpful every step of the way.
We are very pleased with their work and their skill. They are very trustworthy.
They do very nice work, and sincerely care about the quality of it...worked very hard.
They were trustworthy and very respectful of the property and belongings.
Yes, very satisfied with the products used.
It was meticulously done.
Yes, there were different guys with expertise in different areas. The owner was the main supervisor who knew exactly which guys were best for each phase of the project.
Yes. The owner was very patient and explained exactly what would give us best end result.
The owner is great, Maciej, but there were several guys working each day who were great workers. I can’t remember or spell all their names.
They were hard working all of the time. They’d start early and work very long days. They even worked on some weekends.
It looked great. All the neighbors were also very impressed.
I would highly recommend them as contractors because of the quality and pride in their workmanship.
KLM Contractors exceeded my expectations in the craftsmanship. The work was amazing!
A pleasure to work with, highly recommend
Everything around the work area was neat
Everyone was exceptional
Workmanship, safety and timeliness.
1. Maciej has a great sense of design; he helped us plan our renovation, presenting various solutions. 2. All of the men who worked on our house were pleasant, polite and trustworthy. Their workmanship was excellent, and they cleaned up well at the end of each day.3. KLM's prices were reasonable. Our job was fairly involved (stucco removal, all new windows and doors, Hardi-plank siding and stone face installation); we received other higher estimates.
We will be calling back when we save enough for hardwood installation and bathroom renovations!Mary Pat Smith needs a bathroom renovation.
Everyone was wonderful: Maciej & Chris, Jan and Patrick, Martin and the other guy on siding, the stucco removal guys and stone guys.
Maciej in particular but all employees were great..
Really all areas, KLM met or exceeded my expectations...they were wonderful to work with and I would work with them again...they were extremely fair and flexible. I also believe that all employees, especially Maciej, cared about the project and wanted the job to be done well and to our satisfaction....haven’t seen that with many other contractors.
Designed some elements of project that turned out beautifully.
I would highly recommend KLM Contractors. They are reasonable, reliable and approachable. They communicate well. They do great quality work and I highly recommend them.
I was most satisfied with their communication and quality of work.
Maciej did an excellent job.
Excellent qulity,very fair pricing, no surprises or add on costs. We are very pleased with KLM!
Pricing, quality and design recommenations
Project management and relationship with Maceij. He was very easy to work with and accommodated our needs appropriately
Removal of the stucco, repair of damaged sheathing, replacement of damaged support and installation of Hardie board was done expertly. The work site was cleaned before leaving every day. The work force crews were professional and courteous. I would recommend KLM for stucco replacement for their excellent work product at a fair price.
Maciej for managing the projectHis father Krzysztof for his excellent finishing work and problem solvingReiner as a jack-of-all-trades
From a neighbor
Responsive, provided useful suggestions, offered a fair price for the work, and worked with us.
Maciej was phenomenal at every point in the process. Also, the crew of guys that did the stucco work removal were great.
From initial contact to finished results, Maciej and the crews were great.
We first used KLM contractors in 2010 for an outside renovation of our home. We were so pleased with the outcome of that project that they were the first contractor we called when we were planning our kitchen addition and new deck. Kris, Maciej and his team are highly professional and true craftsmen. They take pride in their work and their attention to detail is second to none. Our team consisted mainly of Kris (one of the owners of KLM), Sylvester and Thomas. We found them to be highly experienced and each of them provided us with top rate customer service.We couldn't be more pleased with how our addition turned out. KLM's slogan is "we'll make your dream home come true." They certainly did that in our case and we highly endorse them for any of your home renovation needs.
Kris and Maciej was instrumental in providing us with options for our new addition. Their knowledge and expertise went a long way in helping us design
Each day before KLM employees left our site, they made sure it was clean and free of debris.
We are extremely satisfied with the care and craftsmanship shown by all of the KLM employees and thank them for all their support during this project.
We recognize and appreciate all that Kris, Maciej and his team did for us.
We're satisfied with all areas of our experience and look forward to a long and lasting relationship.
KLM has placed a sign in front of our house and we know our neighbors are impressed with their work.
Kris, Maciej, Sylvester, Sylvester's Father and Thomas. They are all wonderful to work with.
Thank you for all you've done for us!
KLM Contractors exceeded our expectations!
Our neighbors used KLM Contractors and had great things to say about them. We had the opportunity to see what an outstanding job they did from start to finish.
KLM Contractors was professional, easy to work with, fairly priced and genuinely cares about customer satisfaction.
Many of our neighbors are interested in using KLM Contractors for their house projects.
Maciej is the best! He has definitely raised the standards.
We would recommend KLM Contractors to everyone.
They were awesome to work with , always very pleasant and they went above and beyond.
Maciej is the best but everyone that worked on my house was great
Our experience with Maciej, his Dad Kris and the entire crew of KLM contractors could not have been more satisfying. After dealing with contractors on over 30 projects and being mostly disappointed, KLM has reassured us that there are still a few good ones. The crew arrives on time and works hard all day with only a break for lunch. There was no goofing off or anyone on their cell phones. Maciej was always interested in our ideas and suggestions and after careful research on our ideas he was not hesitant to incorporate them into our project. Information on new materials and costs associated with changes or suggestions was always shared so we could make intelligent decisions. If there was a issue or question, Maciej was always patient and persevered until the best solution was achieved. Until we met KLM we would never have considered doing a major project like a total renovation of a home, but now that we know them, the sky is the limit. We can not recommend KLM strongly enough. They can tackle any job with skill and craftmanship, they show up when promised, use quality materials have great ideas and are amazing!! We are so grateful to know them. Thank you so much Maciej and everyone. You have restored our faith.
We were researching contractors to do stucco remediation on our 7 year old home. Interviewed 3 companies with wild swings in pricing and estimates that were not thoroughly detailed. KLM was competitive in pricing and very thorough in their estimate with details we did not even think of. Was very comfortable with Maciej and could tell he wanted to do a great job.
Wish we had another 10 projects for them to do for us.
Communication, workmanship and pricing.
Have given their name out to at least 10 people who have also recommended them to others.
Maciej, Kris, Mario and all of the crew members.
Thank you for making our project a pleasant and exciting experience. The house looks better than it did when new.We are so grateful.
Design and execution
I have and I will again recommend KLM to my friends and family members.
He and his team were very professional and even offered suggestions that worked well for what I needed.
He went above and beyond on aspects of the job.
They were always very pleasant and very professional. I enjoyed them being around my home.
Very satisfied. They went above and beyond my expectations
Maciej his father along with rainer the painter
KLM Contractors did a wonderful job and made our home a dream home!
The whole crew provided exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KLM Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys