KLM contractors were amazing! Each crew that worked on the various stages in the project were so professional and meticulous with their work. We could not be happier with the finished project.My husband and I would highly recommend them.
We were thoroughly satisfied with KLM Contractors and certainly wouldn't hesitate to recommend them.
I can not say enough about the quality and professionalism of the work of KLM. They were extremely easy to work with. All of the crews were meticulous and thorough in doing their part. KLM was very organized and excellent with their follow-through. All requests and questions were met with friendly, helpful, and very positive answers. This has been the best experince I have every had with contractors.
We have worked with many contractors over the years, and have never worked with anyone quite as professional and responsive to our needs.
One of the best contractors we have ever done business with. I would highly recommend them and would gladly have them work on our home again.
We were very happy with KLM. They had workers skilled in all the various types of work we needed on our project. They communicated well, and kept us informed. We will definitely recommend them to anyone looking for an honest and professional contractor.
Fantastic design and work. However, there remain several issues with the work/materials and they keep saying they’ll resolve them but it’s now been two years and no resolution as well as to total lack of responce to the issues resolutions. They promise the world and deliver no support. Better hope everything stays together.
We used KLM Contactors for our stucco remediation and are very glad we did. We looked at three different companies after realizing that we needed stucco remediation. KLM made the best presentation and we felt most comfortable in choosing them based on our meetings. They then proceeded to do an excellent job, verifying what we felt from the beginning.The house looks great now that they are finished and we have received multiple compliments from neighbors on how good the house looks. KLM’s crews were excellent and really good people to have on our property. And they got on well with our dog who was always outside visiting with them. Their attention to detail was superb and they approached the job as if they were working on their own house, not a stranger’s. The KLM ownership was present frequently and kept an eye on how the job was progressing. The ownership stressed developing a relationship with my wife and me and did so. They were good communicators, both in content and timeliness. If we had a question, and we had many, they answered it thoroughly and quickly. They stressed making us happy and they did.My wife and I would recommend KLM with no hesitation for any house construction work you need done.
KLM has been fantastic- friendly, hard working and outstanding craftsmanship with attention to detail.
KLM was extremely courteous and professional to work with.
We are very pleased with the attention that we received, the quality of work, and the professional attitude of all involved with KLM. We recommend this company highly.
KLM Contractors did a fabulous job on our stucco removal and new Hardie Board siding installation. We were extremely pleased with the quality of their workmanship and attention to detail. They gave us expert guidance which saved us money and did a great job communicating throughout the process. I would highly recommend KLM Contractors.
We are very happy with the work done by KLM. The price was fair, the quality was great and the extensive use of renderings and samples really made it a pleasure to work with them.
KLM has kept in touch with me every step of the project. The worksite has been kept exceptionally clean and we are very pleased with the workmanship.
They exceeded expectations
Satisfied beyond words
Outstanding service before, during and after the project. Very courteous, clean, accommodating and understanding. I HIGHLY RECCOMMEND KLM.
Lead Source - Other clients
Areas For Improvement - None
Areas Of Satisfaction - All
Current Referrals - Yes
Recognized Excellence - All employees
Concern For Needs - Maciej was extremely helpful every step of the way.
We are very pleased with their work and their skill. They are very trustworthy.
They do very nice work, and sincerely care about the quality of it...worked very hard.
Respectful - They were trustworthy and very respectful of the property and belongings.
Quality Of Materials - Yes, very satisfied with the products used.
Quality Of Workmanship - It was meticulously done.
Expertise - Yes, there were different guys with expertise in different areas. The owner was the main supervisor who knew exactly which guys were best for each phase of the project.
Sales Knowledge - Yes. The owner was very patient and explained exactly what would give us best end result.
Recognized Excellence - The owner is great, Maciej, but there were several guys working each day who were great workers. I can’t remember or spell all their names.
Areas Of Satisfaction - They were hard working all of the time. They’d start early and work very long days. They even worked on some weekends.
Design - It looked great. All the neighbors were also very impressed.
Additional Comments - I would highly recommend them as contractors because of the quality and pride in their workmanship.
Areas Of Satisfaction - KLM Contractors exceeded my expectations in the craftsmanship. The work was amazing!
A pleasure to work with, highly recommend
Professional & Organized - Everything around the work area was neat
Recognized Excellence - Everyone was exceptional
Areas Of Satisfaction - Workmanship, safety and timeliness.
Areas Of Satisfaction - 1. Maciej has a great sense of design; he helped us plan our renovation, presenting various solutions. 2. All of the men who worked on our house were pleasant, polite and trustworthy. Their workmanship was excellent, and they cleaned up well at the end of each day.3. KLM's prices were reasonable. Our job was fairly involved (stucco removal, all new windows and doors, Hardi-plank siding and stone face installation); we received other higher estimates.
Current Referrals - We will be calling back when we save enough for hardwood installation and bathroom renovations!Mary Pat Smith needs a bathroom renovation.
Recognized Excellence - Everyone was wonderful: Maciej & Chris, Jan and Patrick, Martin and the other guy on siding, the stucco removal guys and stone guys.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KLM Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys