We were thrilled from start to finish. We've already recommended KLM Contractors to very close friends and we would not have done that if we did not love what they did. By the way, my brother used them and that is how we found out about them. We have nothing but praise for this outfit.
They were a pleasure to deal with.
Cannot say enough about the owners and every team they sent to my home. By far the largest and most painless renovation we have undertaken because of them.
Recognized Excellence - Everyone from KLM we dealt with was great.
Areas Of Satisfaction - The workmanship was excellent. The owners were constantly on the site to check the work and answer my questions. We feel that they incorporate good materials with sound water management. No short cuts were taken- they want the job done RIGHT!!! A great experience!!
My husband and I were extremely satisfied with KLM Contractors for their recent construction job on the exterior of our home. They removed the stucco which was failing in parts and applied Hardie Plank siding. They did additional trim work around the windows and garage area as well. They paid careful attention to detail throughout the project and their handiwork was exceptional. They were very reliable and efficient, always showed up to our house as scheduled and completed phases of the job in a timely fashion. Finally, we really appreciated how everyone we dealt with was very responsive to answering our questions and making changes as the project progressed. We have no hesitation recommending KLM Contractors for all your remodeling needs!
Outstanding workmanship; 5-STAR, TOP QUALITY PRODUCTS; EXTREMELY PROFESSIONAL Contractors!We HIGHLY RECOMMEND KLM. The team explained the stucco remediation process in great detail. We were introduced to products that fit our budget and were shown the computer-generated design of our home before the renovation began. The team is extremely professional and cared for our home as if it were their own. The design consultant spent many hours with us to make sure the project went smoothly. We were so impressed by KLM, that we would like to use their expertise to complete another home renovation on our shore home. After 25 years of searching, we finally found the best contractors in the entire region.
We were very impressed with the quality of work and the positive experiences shared by other neighbors in our development. When we finally decided to remove the stucco and replace the entire exterior of our home with Hardie Board, plus a new roof, to ensure future resale, we felt confident hiring KLM Contractors to do the job. Maciej was very informative and professional with the initial presentation of the process and estimate. Luke oversaw the project with skilled teams in each specific area of the renovation, and all were a pleasure to work with. The crews showed up bright and early and stayed until our home was cleaned up and organized each night. Luke let us know if there was going to be a weather issue or delay and would come by to inspect the progress. They always went the extra mile to make sure we were happy. We trusted and appreciated Maciej and Luke's advice with color and finish selections to coordinate with our original stone accents, as we would have chosen differently. They were right and our house looks great! We would highly recommend KLM Contractors! Many thanks from Kevin and Peggy M., Doylestown
KLM is a great company to work with. They make sure the customer needs are at the center of decision making as the project is being planned and executed. I would definitely do business with them in the future and would recommend them highly.
We feel like the KLM owners and team members have become "like family". One could not ask for a nicer and more professional group of people. Maciej, Luke & Chris took great ownership and pride in the project. They provided guidance & solutions when they ran into unexpected issues explaining the options in detail and we never felt like they were piling on additional expense. With the size & scope of the project from planning through completion they managed the process; people & challenges never missing a beat. Very smooth flow. Our project included: whole house removal/repair/residing; all doors replaced; new deck; one deck removal; added window; repaired plenty of damage; chimney repair & repointing & overall painting. We were thrilled at the frequency & level of involvement from all three - Chris; Maciej & Luke.
Professional, clean, with a high attention to detail. Recommended.
Areas Of Satisfaction - They honored their word and finished the job to the very last detail.
Use Comments - We interviewed several contractors about our home improvement project, and we definitely wanted to pick the right one for such a large project. We chose wisely, and we whole-heartedly recommend KLM! Without a doubt, they are professionals! They totally exceeded our expectations-they worked tirelessly on our home, and as a result, we gained an excellent result! KLM was the best contractor for our home improvement project.
KLM Contractors is the kind of home renovation company that you expect to contract with but rarely do. From the first moment of the engagement they help you design your dream modifications, thoroughly quote your job, and then help to meet your budget needs, KLM is outstandingly professional and easy to work with. Once they commit to your job they schedule each phase, they show up when expected and work to completion. All work is top quality, impeccable and makes your house the showcase of your neighborhood. You don't have to chase them, they frequently ask how things are going, their ownership is present at the jobsite daily quickly responding to your needs. There is not another contractor working locally doing large renovations who better stands up to their commitments while minimizing the stress of all the activity going on during the renovation. You may pay more (probably not) but you will get quality work that is backed by their warrantee directly by the ownership. Do not pay less and think you are getting a bargain. These contractors are not all alike. With KLM you get what you pay for and much more!
KLM was outstanding. Every member were courteous and professional. We referred them to our neighbors.First call experience
Areas Of Satisfaction - I was most satisfied with the finished product; it is exactly what we wanted.
KLM contractors were amazing! Each crew that worked on the various stages in the project were so professional and meticulous with their work. We could not be happier with the finished project.My husband and I would highly recommend them.
We were thoroughly satisfied with KLM Contractors and certainly wouldn't hesitate to recommend them.
Areas Of Satisfaction - A delight to work with, Very high quality work, highest integrity people I’ve ever encountered in construction. Also, they made excellent recommendations along the way to optimize the outcomes and appearance when issues or opportunities came up as remodeling progressed.
I can not say enough about the quality and professionalism of the work of KLM. They were extremely easy to work with. All of the crews were meticulous and thorough in doing their part. KLM was very organized and excellent with their follow-through. All requests and questions were met with friendly, helpful, and very positive answers. This has been the best experince I have every had with contractors.
We have worked with many contractors over the years, and have never worked with anyone quite as professional and responsive to our needs.
One of the best contractors we have ever done business with. I would highly recommend them and would gladly have them work on our home again.
We were very happy with KLM. They had workers skilled in all the various types of work we needed on our project. They communicated well, and kept us informed. We will definitely recommend them to anyone looking for an honest and professional contractor.
Areas Of Satisfaction - Amazing quality of workmanship and attention to detail.
Fantastic design and work. However, there remain several issues with the work/materials and they keep saying they’ll resolve them but it’s now been two years and no resolution as well as to total lack of responce to the issues resolutions. They promise the world and deliver no support. Better hope everything stays together.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KLM Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys