Have you had work done by KB Custom Pools? Let everyone know about your experience by leaving a review!Leave review
I am very satisfied with the overall service, customer support, and timeliness of finishing up the job.
Jenkins mitigation staff were pleasant and prompt however, the project manager for the remodel lacked basic communication and punctuality skills. He would show up at our home without anouncing his preasance, or say hello, how are things, nothing, just in and out without so much as a hi. The contract... more
The crew were clean and neat. A really good finished product.
Starlight was very helpful.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KB Custom Pools as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys