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Our experience with Premier Pools and Spas of LaGrange was beyond our expectation!!! Not only was our pool installed in record time, the professionalism exhibited by the Sales Department as well as the installation crew was superb. We have already recommended this company to many acquaintances. GR... more
Eric and his two subordinate painters were models of professionalism. Eric evaluated the job; considered my preferences ; and made recommendations regarding the grade of paint and considered possible future problems that should be considered. I will certainly use their services again for my futur... more
Jess Stuart was fantastic to work with. He was there every step of the process. Quality home at an affordable price.
They are very courteous!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KB Custom Pools as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys