The project was estimated to take a week, and after almost a month it was completed, no signs were put up to represent K-designers, no request were made to be an advocate for K-designers and communication was great up until the project was funded. This is my 2nd major project with K-designers and both times now I didn't receive discounts as promised for Facebook post or any of the options we choose to participate in.

Adding charges we didn’t approve.

Many areas of this direction no returning phone calls the 12 month interest loan really turned out to be less than 10 months because all you submitted things to the financial company upgrade. Your installer was good dean from an accounting I think was the only person that really returned my call Rusty. Maybe he needs direction on how to work voicemail. Alex classic sales person says this says that a lot of misleading and never follow through. He got the contract he got his money he moves on classic.

how installer did a good job

Although we like the quality of the product and the installation, customer service - especially followup by our salesperson - is lacking. Also, I still have no paperwork showing details of our project purchase. All I have is an amount due according to the lender.

We were very direct with salesman about exactly what we wanted with replacement window. Was to be a tear out, 3 pane window ( 1/4, 1/2, 1/4), with very low profile trim. What was installed, was very bulky 1/3, 1/3, 1/3 window, with very thick trim that obscured our beautiful view of the countryside.

Quality windows. Excellent installation

Everyone that worked on this installation was very polite, knowledgeable, and friendly. I have been an interior designer for 35 years and I had them install my new windows and they did a great job and cleaned up perfectly. I was impressed by their professionalism. Jan E

The size of the shower is larger than most and they were willing to take on the project with enthusiasm. Although there were a few hiccups in the original design due the size, we were able to come up with a solution and the shower is everything I hoped for.

Oscar ripped out our old shower and installed the new one quicker than I expected and our new one looks fantastic. And, he explained everything he was doing along the way. Great guy, great work.

I have purchased siding a new bathroom windows and new entry door I am very satisfied with k design

Management to call me back when there was long gap to get wrap to trim windows.

It looks very nice but as time goes by I’m finding issues.

Communication was horrible and for the amount we paid I would of expected much better service

We love our new windows!

Great company to work with.

They were very quick to get the ball rolling on our windows, virtually no wait time

The two men that installed our windows are professional engineers who work to make any problem fixable. They can do anything and then explain the window operation each one all 10+sliding door you can use us On any commercial you have

Kelvin started the process off with a very knowledgeable sales and demonstration visit.

Lonnie and Paul are amazing start to finish.

A project that I was told would take 4 days is now on month 6 and still not completed. Poor communication from the company

This process cost me almost $27,000. The result was I did not get what was promised me. The door leaks water all over the floor outside the shower. The last person to work here said it was the way it was designed to work and could not and would not fix it. As for not getting what I wanted and was promised in the contract, the stainless steel 36 inch recessed shelf that I was promised and was in the contract was not provided. What I got was 2 12 inch shelves recessed made of the same material as the shower walls. The project manager decided all I was afforded for this breach of contract was a $450 compensation. Even though the person I had contract with in Billings, Montana said he would have given me nearly $2000 as compensation. Obviously the project manager was more interested in the money than the quality of work or the contract that we agreed to. This was the worst experience I have ever entered into and I would never do it again.

Kind, very informative, knowledgeable on products and work needed to be done. Willing to do partial installation so we could lower the cost and complete final results on our own. Fast and friendly service with builders.fast to answer questions when asked.

Kelvyn Terry was a man of his word and made my Wife and I more than happy with the final product.

The job itself took much longer to complete than originally stated. Originally told it could take 4-5 days, and it ended up taking over 6 weeks.
The quality of work was good, it's just that apparently short staffed.