Ok the guys were very nice but not very professional in some areas. #1. Cleanup we’ve got a lot of pieces of leftover construction pieces all around the exterior of the house, including nails and screws.
#2. They started out great filling trim with wood filler then they slacked off. ( I was gone the second day d/t my wife having surgery) on Tuesday when I returned from the hospital, the guys were just finishing up… in a hurry to leave it seemed. Then I started noticing things… I had to pound in nails where things weren’t properly finished. I don’t generally complain but, I feel like doing 10 windows in one day is pushing it. It would have been better to slow down and finish each room completely and then moving on. In their haste to leave a few items were left behind.
I will not!!
I never could get someone to return my calls. When I finally got a response, they hadn't even ordered the damage panel.Yet when they want something from me I get at least one email a day.
I've been waiting for more than 3 months for my windows to be complete and I get no communication from them
Based on the professional work, materials and even the assistance with shower design,value of remodel, would highly recommend this company!
i would happily recommend you guys if you got the work done sooner. t took two months to do the glass so we could use the shower which was originnaly done well,
Craftmenship was great
They did a wonderful job on our new shower. I would recommend them.
They were very friendly, fast, and clean. Highly recommended them.
I’m impressed with K-Designers! Great communication, quality workmanship, very easy to work with!
Whomever we spoke to was always so polite.
They were great to work with. The whole team was very friendly and helpful. Any issues that I had were taken care of before work was started. Gavin, and Oscar were great to work with. I would definitely use them again on other house projects that I will be needing. They started on a Monday and were done with everything on Friday however I changed a couple of things do they stayed on last day to finish everything up. Great team!!!
a bit overpriced, and a bit rough as we had complications
Great customer service, communication between main office and staff could be better.
Sales men were describing what I have to do for the remodel. One would ask me a question about my preference and the other would tell me how to answer. Then when the installer came out, he didn’t know what to do. He was asking my wife questions that he should’ve known. The whole point of this project was to custom cut the slabs to fit our bathroom but there is an inch of space where the installer used some sort of goopy filler instead of cutting the slabs correctly. He cut into the bathroom bench in a jagged way but went too far so he had to use the goopy filler. The edges of the shower look horrible and pose a danger to our toddler. On top of it all, we were told if we signed the contract by the end of the week, we would have the shower installed by Thanksgiving. We didn’t get it installed until mid January. Really bad experience to get a sub par “custom” shower
Very knowledgeable and professional
Your people were warm caring and professional. They were helpful and kind
The work was very well done and beautiful. Would definitely recommend to all of my friends and family.
The sales person was efficient and explained things very well, even with some of my silly questions. Thank you very much.
Not sure cost was high. Product good. But I felt we were pressured and did not have enough options
Salesman was wonderful and installer was also wonderful. I love my tub!
Oscar wasvery efficient and careful. He wanted things to look perfect!
If your not gonna be there at the time stated please call customer. I had 2 elderly people who I had to deal with
Took forever to get the windows installed
Because a great job was done will recommend to anyone.
If I hear of anyone who wants to have new windows I will certainly let them know about my experience with K-Designers.
See later comments.