Excellent work reasonable price
The crew did an excellent job on our flagstone patio repointing. The quality of their work was exceptional and the staff was pleasant and professional. They addressed all of our concerns and went out of their way to accommodate our requests. Will hire them back when we need the fireplace repointed.
You guys were great- you arrived on time both days and did exactly what you said you would do. And, best of all, our basement is now dry!!
I loved the work of Jamison. Those guys did a fabulous job.
I give the highest rating unreservedly to Jamison. My project was completed perfectly and I am completely satisfied. They went the extra mile to make sure every detail was correct and even did more than I expected to ensure I was satisfied. I would especially like to cite Chris and Bobby who had hands on for most of the work. They are exemplary employees who did a great job for me. Thanks guys!
They were excellent and very professional. Everything was so clean when they were finished that I could tell that they had been here.
Jamison Home Services recently installed a wood stove fireplace insert. The product is of high quality as was the workmanship of the crew. This was a messy job, but the team left the work area spotless. Jamison employees are professional, courteous, honest, and knowledgeable. They are my "go-to" group for home projects. I look forward to working with them again in the future.
The work was done quickly and efficiently, and completed in time allotted. clean-up afterwards was great. And bill cane right on estimate.
I would highly recommend. Very professional.
I'm a contractor in NW Phila. I have several shared clients w/ Jamison. I first started working w/ Jamison in 2011- it was a chimney liner for my home. I usually refer my clients to Jamison for particular home, basement, & masonry projects. My initial experience in 2011 was with Mario & that was extremely encouraging. This last experience was not - but I'm feeling like everything in 2020 might just be a wash. It's likely that most people are feeling challenged by things in general- I know I am. I want to be clear about this - I hesitated to fill this survey out. I know all the workers have kids / families & I didn't want to issue any negative feedback that would effect their jobs during this pandemic. After some time & being a contractor myself, I figured it was important for the "bosses / boss" to be informed.
The work was good.
They did a great job!
Had person come for evaluation. Told us it needed significant cleaning either chemical or other . Provided range of cost. Agreed to schedule cost estimate and service. Charged me for inspection. Never heard from anyone again. Got other company. Disappointed!
A great experience. Expert service, friendly, professional, knowledgeable, and respectful. Would highly recommend Jamison.
I am satisfied with the work completed.
Customer service staff was excellent and very attentive, the employees were very conscious of COVID protocols!
the highly experieiced sales rep Ed recommended a solution to ground water entry through a close out basenemt window under a concrete slab. the jamison field team executed the work skilfully.
Basement was left very clean and work was done well.
We were well pleased with the workers and the work they did on our chimney.
Overall, I was pleased with the job. The work was completed quickly, and for the most part, neatly. Three different crews were present at one time or another. The brick work crew did a fantastic job. Everything looks great, and all of the pointing work matches. They did a thorough clean up. The stucco work was completed by 2 different crews. They were able to match the texture perfectly. You wouldn’t know that there was any type of repair, other than the color. One crew matched the color perfectly, while the other did not tint the stucco at all, and it sticks out.I’ll just have to dust it with a little paint in the spring. Everyone that came through the property was very polite and professional. It was a pleasure dealing with them. I would definitely recommend and/or use them again.
Basement waterproofing and related repairs.
They were great and did a wonderful job.
Everyone from Jamison Home Services was really friendly and helpful during the process. It was a pleasure working with everyone.
great service and very accomodating
No basement flooding issues since waterproofing. Provide life of house guarantee. Very pleased with the work so far.
Very professional with excellent repair !
The people I worked with were smart and helpful. I wish it had been clearer to me that the type of sump pump I was getting wouldn't address surface water, as that really is 100% of my problem there, but I am able to come up with a solution so it isn't the end of the world. It's just not the care-free solution I was hoping for.
Good experience working with Masonry Team. Do not recommend their finance option!
After the last tropical storm my basement was flooded and it convinced me to install a french drain. I like the Jamison track system. Because the Delaware Valley was inundated with water related issues I did have to wait a few months before I could be scheduled - but this was OK. Their sales representative was super detailed and patiently explained all my questions. He put my mind at ease about choosing Jamison. Installation went well and I am satisfied with the result. Good job Jamison!
professional and accomodating
They are very diligent and really try to do everything possible to make sure the job gets done right.
They did exceptional work.
The entire process from start to finish (repointing several places and repairing others) was excellent. The crew was neat, friendly and conscientous.
I don't like the stone work they did. I know they stopped the moisture damage, but some parts of the stone work don't look good. Depending on who did which area it was either beautiful or a mess.
Excellent Service and beautiful work. One of our neighbors already contracted Jamison Home Services as a result of observing our work.
Thank you James, Nasir, Miles, Steve, Darrien, Eric T., and Givohn. This crew arrived early both days and finished the job in 2 days instead of 3. They were friendly, professional, and clearly experts. Our job was a full perimeter french drain. This team worked hard and did great work. Ed, Thanks for coming out twice to scope our job and answer questions. Quality experience from beginning to end.
The team at Jamison were professional, timely and thorough. They made sure to touch base with us each day about our project and did walk-throughs so we knew exactly what was going on. I would definitely hire Jamison for another project in our home!
Very Professional. Great craftsmanship. Highly recommend. Great communication too.
professional, knowledgeable and prompt in responding
The folks at Jamison are very responsive, prompt and professional. I'm always amazed at how clean they leave my place after taking vare of my fireplace.
Workmen were both as courteous as anyone could wish, and both seemed completely trustworthy. Even the secretary on the phone was genuine and helpful. I have used Jemison Home Services before and will not hesitate to use them again. Actually I feel extremely lucky to have such a company to call. I have recommended them to others and will happily continue to do so.
The technician was timely, friendly, and courteous.
Experienced project manager knew what to do with our crawl space water leak. Installation of drain system was installed and workmanship was excellent. Work crew did a great job and was careful to keep our area clean. No water leaks have occurred even with major rain events. Very satisfied.
Very professional, they stand behind their work.
Clean, careful, and courteous! Arrived earlier than estimate in all instances.
I would have given out 5 stars, but the tech was wearing only a loose cloth face covering which would slip down every once in awhile . No mask. Didn’t feel COVID secure.
Clean fast and efficient
your employees were thorough and polite
The work performed was repointing of two flagstone areas - walkway in front of the house and a patio at the rear, as well as repositioning some stones in a walkway along the side of the house. I was satisfied with the results, although there were issues. The men finished the work sooner than I expected, so I was not at home when they left. I had them come back twice to fix problems that I think they should have been aware of and fixed before leaving. Or they should not have left until speaking with me. There were a couple of problems I noticed within the week or so after they finished that I just decided to live with, but that kept me from being very satisfied with the job. First, part of the job in the front walkway was to reposition stones to eliminate a depression where water collected that was directly in line with the front door. Once it rained a couple of times, I could see that while that depression was eliminated, water was collecting in another area - further to side of the walkway, so less of a problem, but still, not what I expected to happen. I was especially disappointed because the main reason I decided to go with a complete repointing instead of a patch job was that the salesman said once he included the price of repositioning the stones it really didn't make sense, cost-wise to just do a patch job. The other disappointment was in the rear patio there is one place where\ the workmen filled a space with cement where they should have placed a small stone and pointed around it to be in keeping with the look of the rest of the patio. I think both of these problems could have been eliminated if there had either been supervision on the job by a more experienced person, or if someone from the company had come by to inspect the work before the job was considered finished.
We had an awesome experience with Jamison. Their team was efficient and professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jamison Home Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys