J.T. McDermott Remodeling Contractors LLC

J.T. McDermott Remodeling Contractors LLC

125 Ratings

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend J.T. McDermott Remodeling Contractors LLC to a friend.
99%
Communication
J.T. McDermott Remodeling Contractors LLC communicated with me effectively.
99%
Expertise
J.T. McDermott Remodeling Contractors LLC had the necessary expertise to manage my project.
98%
Problem Resolution
J.T. McDermott Remodeling Contractors LLC effectively addressed and resolved problems.
99%
Schedule
J.T. McDermott Remodeling Contractors LLC adhered to our agreed upon schedule.
96%
Construction Quality
I am satisfied with the quality of materials and workmanship.
98%
Clean & Safe
The job site is kept clean and safe.
100%
Employees & Subcontractors
The employees and subcontractors of J.T. McDermott Remodeling Contractors LLC are professional and courteous.
99%
Trust
I trust J.T. McDermott Remodeling Contractors LLC to follow through on commitments.
98%

What does this data mean?
4.9
124 of 125 would recommend
119
5
0
0
1
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Response
J.T. McDermott Remodeling Contractors LLC   We apologize for the issues that arose during your project and we do take your feedback and concerns very seriously. While we have no ability to go back in time and prevent them in this instance, we will continue to correct any and all defects in our workmanship and our products. We will use your feedback extensively during our job review process to improve our quality, customer service, and professionalism, as that is the very reason we are part of Guild Quality and survey every remodel client. We do hope that we have at least earned the right for both our clients and our company to say that we never walk away from a problem. While we can't guarantee that every job will be issue free, we do guarantee to continue to work in a professional manner to resolve any and all of them that arise. Sincerely, Josh McDermott - Owner
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