We are very happy with the finished basement that J.T. McDermott built for us. We enjoyed working with our designer and the process was a pleasure. The overall quality is really good. We had a few more issues along the way than we would have anticipated as can sometimes happen with projects the size of ours, but the J.T. McDermott team stepped up to resolve everything to our satisfaction.
They did such a great job remodeling my basement. The previous owners did a poor DIY attempt at finishing the basement and I didn't like to use the basement as a result. Now I have a bright, modern useable space that I can't wait to enjoy.
The professional, white glove service we received was as exceptional as the skilled work the team performed.
The whole team was great as they helped us worked through the design process. We needed to make things more handicap accessible but wasn't sure if we wanted to move or invest the money in the home we already had. They were responsive, friendly, never pushy, and able to work within our budget. We had to take some space from the kitchen to make the bathroom a little larger but in the end the kitchen feels larger now with more working space than it did before. The new work blends well with the old elements in our house.
This is the most organized, professional, remodeling group I have worked with. They attend to every detail from beginning to end, fulfill their commitment to the customer...and more. We are thrilled with the redesign of our bathroom, and the renovations in our kitchen. They are worth every dollar I spent!
J.T.McDermott removed a tub, installed a beautiful walk-in shower and we are very happy with the results. We especially liked visiting the vendors and choosing our tile and fixture options. The quality of work is excellent and we are pleased with the process from start to finish.
The whole team from JT McDermott was pleasant to work with and they listened to every concern and decision we had. The process was smooth and our minds were at ease with them taking care of the hard work. Whenever we had a question, they were quick to answer. They did a fantastic job with the bathroom remodel and we couldn't be happier!
A most professional group. They were eager for our business and responded in a most timely manner.
They were a wonderful team to work with. They were personal and professional. They were also helpful offering tips and recommendations. Overall, it was a really good experience.
The McDermott team was wonderful to work with and gave me the kitchen I love.
Recognized Excellence - We just completed a bathroom renovation project with McDermott Remodeling and we could not be more pleased. It was our first experience working with a contractor on such a large project. All staff members were knowledgeable, supportive, and flexible. They helped make our vision a reality. Our designer, Megan, guided us toward quality products, explained the options and, where possible, made cost saving suggestions. The project manager, Dave, not only is a master craftsman, but he worked continually to keep the project moving, coordinating all of the subcontractors. He provided ongoing updates and information. This is an organization that values high quality work and positive relationships with clients.
Recognized Excellence - Dave was awesome. The painter did a nice job and worked long and hard. All the people who worked on our house were very nice.
Areas Of Satisfaction - Always a great job.
Additional Comments - Overall a very good experience. As with all construction and remodeling projects problems arise but what I'm most happy with is the way these problems were quickly and professionally resolved to my satisfaction.
We thought they were very professional, and very patient. I would highly recommend them again.
J.T. McDermott Remodeling Contractors combine expertise, workmanship, and customer service to achieve a totally satisfied customer.
Have relied on McDermott for Home repair and upgrade for at least 15 years. They have always been top-notch in the projects they have done at my home.: from roof, to bath, to concrete. I am in my second generation with them.
We have completed several projects through McDermott and have always been very impressed with the quality and professionalism of the staff and Contractors. We know the end result will be exactly what we wanted.
Josh and team were professional and helped with a significant design / remodel / build effort in our older home. The team of Brian Schmitt and Brittany Allen were good communicators and kept the project moving and us informed. Thanks for the quality work!!
Thanks for your help on a job well done.
Areas Of Satisfaction - They do an excellent job and are very honest in their business dealings. They communicate well & in a timely manner. I always get a quick follow up response to any questions or concerns before, during & even after the project is completed.
I am very satisfied with everything, particularly their preparation on the job. They were good in laying out everything for the work. They provided information that we didn't know.
We are so pleased they were very good in every way.
Areas For Improvement - J.T. McDermott Remodeling Contractors LLC have not fallen short. They did an outstanding job. I have used them three times.
Great company to work with. I will use them again in the future.
Areas Of Satisfaction - They treated us with respect and did what we agreed on.
Areas Of Satisfaction - Communication was outstanding. Everyone connected with the project wanted to do the job to our liking. They not only wanted to do the job, they wanted it done professionally and to our complete satisfaction.
Additional Comments - We are very pleased with our kitchen and enjoyed our relationship with everyone associated with it. Thank you for a super job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J.T. McDermott Remodeling Contractors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys