They are just continually professional and an expert in all they do. I've used them a couple of times now.
Thorough, thoughtful, professional, punctual
Our kitchen remodel was extensive, and J. T. McDermott was very thorough in making sure any unknown issues, such as a repair to the roof on our bay window, were taken into account so there would be no future problems with leaking after the remodel. A repair to the subfloor to remove squeaky areas and level the floor was built into the project in advance, and a surprise plumbing issue was handled very well during construction. In addition, almost two months after completion, Josh McDermott came over to review the work and found a few small issues that need attention, and I greatly appreciate knowing that those things will be fixed. It’s very reassuring to know that we can count on them to resolve any issues that may not have been noticed earlier or may arise with usage.
Very professional and organiized with good communication
The kiechen that J.T. McDermott installed helped us sell our house for $250,000 above what we paid for the house 3 1/2 years ago. I really think it was the brand new, high quality, superbly designed kitchen that sparked a bidding war between potential buyers that pushed the sale price $100,000 above asking.
It was easy to work with everyone on the McDermott team, from the designers and planners to the installers. I can't speak more highly of this company. I appreciate the fact that McDermott is a family business rather than a chain or big box solution.
We really appreciated everyone’s attention to detail on every aspect of this project. Additionally, we lived in the home, with our pets, during this project so the respect that the crews had for us and our home helped reduce the stress of a major remodel.
Professional and quality work, highly recommend.
My kitchen and family room are beautiful! I am very happy with the choices I made for the complete remodeling of both rooms. Dave answered all my questions, took care of any concerns, and saw to it that the project moved along as scheduled. Brittany also was very helpful in answering questions, making suggestions, and getting me to final decisions that I was happy with. Ron was helpful when I had questions about miscellaneous work done elsewhere in the house, such as additional new doors.
We used JTM for an extensive bathroom remodel, where everything had to be updated or redone. We chose them not because they had the cheapest estimate, but because of the value of the quality services they offered. And now that the project is completed, we are very glad that we did! They handled everything for us on the project, offering extensive help throughout the design process, and overseeing the entire build. They communicated well, were responsive, and addressed any problems quickly and reasonably. The results are beautiful thanks to the quality workmanship. I would happily consider them again for any project in our house!
Would definitely recommend McDermott. They remodeled two bathrooms for us. Quality of their work is excellent as is their communication.
It’s our third project with them and and I have recommended them to friends who in turn took their projects to McDermott. Their employees are very knowledgeable and professional.
Kenny was super conscientious. Had some holiday delays, subs not quite doing things right, but Kenny, Rob, Josh and the team communicated a lot and we ended up in a great place.
JT McDermott should definitely be on your list of contractors to speak to about your remodeling project. They did a great job on our finished basement, including working with us to break it up into more manageable phases. Everything was handled very professionally. Megan was a joy to work with on the designs. We did experience a few issues during construction that Josh absolutely owned and made sure were fixed to our satisfaction. We’re very happy with our new finished basement!
They did a very good job on bathroom and staff were so friendly and easy to work with.
I had McDermott do some remodeling to my kitchen as well as remodel the bathroom in my bedroom. They were exceptional with both projects. They did such a good job that I hired them again to build a patio in my backyard. I couldn’t be happier with any of the jobs.
I would not hesitate to recommend J.T. McDermott Remodeling Contractors to any friends or family looking to renovate, projects large or small. Kenny and Rob, who I saw the most, were professional and very helpful in guiding the project along. All involved did beautiful work!
From initial call to J.T. McDermott for information regarding their service to completion of the project, communication was excellent. Project was completed according to schedule. Questions and minor problems were always immediately addressed. Quality of work excellent. Now plan to consult this company for another project.
It took me a while to post this only bc I’ve been so busy staring at the amazing job the team did on our powder room build! I could not be more pleased with the quality of work and adherence to schedule.
If we had any other work to be done in the house we would definetly turn to J.T. McDermott.
Our remodel turned out much better than we ever imagined. The planning stages were creative, complete and provided a level of trust that grew throughout the process. We were especially pleased with the consistent communication and the professionalism of each member of the team, including all of the contractors.
J.T. McDermott was very up front with us about our project and the budget. There were no surprises or unexpected costs, the timeline was reasonable, and communication was very good. The way they managed the logistics for us was certainly worth the value and the end product exceeded our expectations. We're already excited to work with the J.T. McDermott team on our next project.
From the design phase with Brittany to the workflow processes with rob, the professional McDermott staff brought our whole basement remodel to life. We are ecstatic about the outcome and will enjoy this space for a long time.
This is the second renovation McDermott has done for us. They are very knowledgeable and professional. They keep you updated on everything. They follow up on problems and definitely want you to be happy with the results. We were on both projects.
Since this was our fourth project by McDermott, we obviously are very likely to recommend them. We trust them to be honest, hard-working, creative, skilled, and attentive to our ideas and budget!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J.T. McDermott Remodeling Contractors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys