This is our fifth new built home and our experience with JC Jackson Homes has been the easiest and most efficient building process we have ever had. We would definitely recommend JC Jackson Homes.
The sales team (Jeannie and Nicole) is very helpful and available all the time to answer questions.
Our whole experience with JC Jackson was excellent. Jeannie, Nicole, and Jennifer are top notch, organized, friendly, and helpful. Our builder Josh Boyette managed our build with excellence and superior communication. Andy the warranty specialist has been kind, capable, and timely with the few punch list items. Finally, excellent experiences like those discussed above come from the top. Jeremy Jackson was amazing to work with and has built a qualified, capable, and pleasant team. You don’t find many businesses where every encounter is a great experience and when something needs correction it’s handled professionally. We would definitely build again with JC Jackson.
Eric and Kevin were excellent. JC Jackson Homes has a great staff.
Wonderful group to work with....excellent communication and follow up and reacts quickly to any concerns. Extremely Professional Builder and staff
The builder works closely with you through each step of the process.
Overall quality and purchase price was very acceptable.
I have been very impressed with JC Jackson Homes team from day one! Everyone from sales staff, selections builder planning with Ryan , and meeting with Andy for the 30 day review. The staff at the HOA has also been easy to work with for planning fence needs.
We had our home built while living out of state. Kevin Hill who managed the construction sent weekly update and photos as the project progressed.
I would highly recommend JC Jackson Homes.
Everyone has been accommodating and helpful. They try their best every day.
The staff at J.C. Jackson is professional, courteous and knowledgeable!!!
Areas For Improvement - None... The entire staff exceeded expectations and Josh was simply a rockstar when it came to communicating to us concerning our home.
Everyone that I have worked with for JC Jackson Homes has been very friendly and knowledgeable and was able to answer all my questions. They have been wonderful and open during every process and I really appreciate that as this was my first home to purchase on my own.
Expert service and knowledgeable staff!
Due to the pandemic, I have limited visitors to my new home. However I do plan to open my new home to friends and family and will recommend J. C. Jackson Homes, particularly OYL builds to them all.
We've recommended several.
We did this process via long-distance. We only went to the job site twice everything else was done via phone and email. Jenniffer, the designer, was exceptionally good at her job. Ryan was also good. Andy was absolutely the best.
This is the 3rd house we have had built and we were absolutely disgusted w/ the build process. We can not in good faith recommend the company.
Wonderful quality home
They were supposed to complete all work by Aug 2019. It’s middle of Oct 2019 and they will not answer the phone to come out to complete the work.
Excellent service from purchase and beyond.
I had a couple of little things that required fixing and Andy came and took care of everything. Looks great!
Quality builder.. Genuine person as well. I would gladly purchase a JC Jackson home again if the occasion presented itself. The builder of the current home I am in does not build a quality house and does not stand behind his work. Closes on his homes on an "as is" basis...offers a one year warranty and does not honor it. Mr Jackson, I commend you on your business ethics and would highly recommend you in a heart beat.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JC Jackson Homes, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys