the quality of work is fantastic but above all from the beginning with planning the house, watching it rise up from the paper and become reality is an experience that one never can forget, thanks to great people like Jeannie Bayne who sat with us and help start the process that transitioned over to Eric Cooper that over saw the building processand was there to answer any questions we had.
Excellent service from purchase and beyond.
Loved the whole process
I am proud to have them as a builder. They did a great job.
JC Jackson Homes has great employees to work with. I like how they actually has the office located right in the subdivision where they build some of their homes. The ladies there are professional and takes out time to help you with your concerns. The only thing that was a little off beat was when I began to do upgrades, I had to pay for it out of the pocket verses what was told to me about it being taken from the extra funds from the loan. But this was a small fix and after talking to the owner it was resolved.The onsite builder employee was good to work with and kept the completion date close to the stated finish date.The warranty/repair employee was awesome in responding to my needs and coming back to check on things that needed to be fix. I like the response time especially when I had a problem with the fire alarm he was promptly there the next morning to check out things.
JC Jackson Homes is a great company. I would recommend the company to anyone. The company's support has been great.
We are so pleased with our beautiful new home! JC Jackson is trustworthy, dependable, and all around a pleasure to work with!
Very professional, polite, and experienced.
Very professional and courteous. If I had to choose a building company in the future, I would definitely pick JC Jackson builders, LLC.
I was most impressed with customer service; the JC Jackson team made me feel great throughout the whole process. Every question I had was answered immediately or provided to me shortly after asked. The punch list and walk-through was done on time. JC Jackson is a Quality Driven Company and ultimately cares about the customer. Because of the excellent service, quality control and attention to personal requests I feel I received a great product for the money.
The whole building process went well above my expectation
I am a Florida contractor and been in the building business for 40 years. From our first meeting with Jeanne in sales we felt good about Jackson Builders. The process went very well from start to finish. The on site supervision by Jason was excellent and he always returned my calls and followed through with what I requested. My wife and I are very glad we chose Jackson Builders for our New Bern home. Chip Swann President Gulf Coast Builders Inc.
We would highly recommend JC Jackson to build your home. There are so many things we love about our new home. They did a beautiful job. We are extremely satisfied. We give them 5 stars!
very good builders tim and jason are very approachable easy to talk to and understand what you would like done when building a home. I felt that they were one of the only builders that let us take there home design and rework it how we wanted almost as a custom home.
Ms. Janie that was in the office did a great job. Ryan is such a sweetheart! If there was anything he could not fix or it was not his department he would direct me to the right person. He would always follow up and I appreciated that.
Very professional and timely. All concerns were addressed promptly, all sub contractors were very courteous and always answered all questions we had.
I have been very impressed with JC Jackson Builders. They have very honest business practices and have a great determination to provide a very high quality house done the right way. During building weather delays pushed the closing date back by a week which prevented the mortgage appraiser from doing a full appraisal. JC Jackson Builders volunteered to pay the cost of sending the appraiser out a second time because the house had not been completed by the agreed upon date. I would definitely use JC Jackson Builders again.
Overall, we have been extremely pleased with the product we received, how it was delivered, and working with the team at JC Jackson. The best recommendation one can give, is to ask for a repeat performance. And we would be more than happy to let them build our next dream home.
The builders were professional and courteous and the owner came down when we signed for the house at closing. When we went to sign for the house at closing, the owner of the company was there and that was truly professional and courteous and we valued that he personally came himself.
I would not recommend them.
The biggest benefit to us was the quality for our money.
JC Jackson does not build a quality house. My house is flooded with defects and they keep lying about making it right. Unlike a retail purchase, you're stuck with the house after you close. The build quality on this house is deplorable.
I bought a house that was already built but I wanted some modifications. My offer was accepted and the changes were made before closing in a timely manner. The house is beautiful and I will be very happy here.
Great experience couldn't be happier with our new home!
Would recommend them to anyone looking to build a house!