They were supposed to complete all work by Aug 2019. It’s middle of Oct 2019 and they will not answer the phone to come out to complete the work.
Excellent service from purchase and beyond.
I had a couple of little things that required fixing and Andy came and took care of everything. Looks great!
Quality builder.. Genuine person as well. I would gladly purchase a JC Jackson home again if the occasion presented itself. The builder of the current home I am in does not build a quality house and does not stand behind his work. Closes on his homes on an "as is" basis...offers a one year warranty and does not honor it. Mr Jackson, I commend you on your business ethics and would highly recommend you in a heart beat.
I am proud to have them as a builder. They did a great job.
Just me talking/bragging about how awesome our new house is. A guy (Levi Cuthrell) work with is now building with JC Jackson.
I hope JC Jackson keeps up building these beautiful homes and keeps using the people that surround him. The people who take care of building the homes, like Tim, are excellent. The entire team is excellent. His whole team makes the difference. The team is a winning card. Their closing attorney was excellent, too. He took care of everything. The whole experience was incredible. Don't change anything; keep it up.
We had already recommended this company to others
We’d HIGHLY recommend JC Jackson to anyone thinking of building a new home. Erick was amazing. Always there to answer a question / concern be it in person or very prompt on text and emails. The entire design staff was so helpful to me as this was the first time building a home from scratch. They made all the choices available an easy and smooth process. We love our home - thank you !!
From the start JC Jackson Homes have been very professional and are quick to respond to any questions or requests that occurred. They have a wide variety of home plans and features to chose from, plus as a customer, every desired detail or additional modification to the home is taken into consideration. Since the purchase of our new home, we've recommended JC Jackson to one of our friends and they also purchased a home from JC Jackson.
They were easy to deal with. I think we got a quality house.
We are so pleased with our beautiful new home! JC Jackson is trustworthy, dependable, and all around a pleasure to work with!
The quality and attention to detail is clear in our home that survived hurricane Florence with no damage speaks to the quality of our home.
I was most impressed with customer service; the JC Jackson team made me feel great throughout the whole process. Every question I had was answered immediately or provided to me shortly after asked. The punch list and walk-through was done on time. JC Jackson is a Quality Driven Company and ultimately cares about the customer. Because of the excellent service, quality control and attention to personal requests I feel I received a great product for the money.
The whole building process went well above my expectation
the quality of work is fantastic but above all from the beginning with planning the house, watching it rise up from the paper and become reality is an experience that one never can forget, thanks to great people like Jeannie Bayne who sat with us and help start the process that transitioned over to Eric Cooper that over saw the building processand was there to answer any questions we had.
Loved the whole process
JC Jackson Homes has great employees to work with. I like how they actually has the office located right in the subdivision where they build some of their homes. The ladies there are professional and takes out time to help you with your concerns. The only thing that was a little off beat was when I began to do upgrades, I had to pay for it out of the pocket verses what was told to me about it being taken from the extra funds from the loan. But this was a small fix and after talking to the owner it was resolved.The onsite builder employee was good to work with and kept the completion date close to the stated finish date.The warranty/repair employee was awesome in responding to my needs and coming back to check on things that needed to be fix. I like the response time especially when I had a problem with the fire alarm he was promptly there the next morning to check out things.
JC Jackson Homes is a great company. I would recommend the company to anyone. The company's support has been great.
Very professional, polite, and experienced.
Very professional and courteous. If I had to choose a building company in the future, I would definitely pick JC Jackson builders, LLC.
I am a Florida contractor and been in the building business for 40 years. From our first meeting with Jeanne in sales we felt good about Jackson Builders. The process went very well from start to finish. The on site supervision by Jason was excellent and he always returned my calls and followed through with what I requested. My wife and I are very glad we chose Jackson Builders for our New Bern home. Chip Swann President Gulf Coast Builders Inc.
We would highly recommend JC Jackson to build your home. There are so many things we love about our new home. They did a beautiful job. We are extremely satisfied. We give them 5 stars!
very good builders tim and jason are very approachable easy to talk to and understand what you would like done when building a home. I felt that they were one of the only builders that let us take there home design and rework it how we wanted almost as a custom home.
Ms. Janie that was in the office did a great job. Ryan is such a sweetheart! If there was anything he could not fix or it was not his department he would direct me to the right person. He would always follow up and I appreciated that.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JC Jackson Homes, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys