The staff at J.C. Jackson is professional, courteous and knowledgeable!!!
Areas For Improvement - None... The entire staff exceeded expectations and Josh was simply a rockstar when it came to communicating to us concerning our home.
Everyone that I have worked with for JC Jackson Homes has been very friendly and knowledgeable and was able to answer all my questions. They have been wonderful and open during every process and I really appreciate that as this was my first home to purchase on my own.
Expert service and knowledgeable staff!
Due to the pandemic, I have limited visitors to my new home. However I do plan to open my new home to friends and family and will recommend J. C. Jackson Homes, particularly OYL builds to them all.
We've recommended several.
We did this process via long-distance. We only went to the job site twice everything else was done via phone and email. Jenniffer, the designer, was exceptionally good at her job. Ryan was also good. Andy was absolutely the best.
This is the 3rd house we have had built and we were absolutely disgusted w/ the build process. We can not in good faith recommend the company.
Wonderful quality home
They were supposed to complete all work by Aug 2019. It’s middle of Oct 2019 and they will not answer the phone to come out to complete the work.
Excellent service from purchase and beyond.
I had a couple of little things that required fixing and Andy came and took care of everything. Looks great!
Quality builder.. Genuine person as well. I would gladly purchase a JC Jackson home again if the occasion presented itself. The builder of the current home I am in does not build a quality house and does not stand behind his work. Closes on his homes on an "as is" basis...offers a one year warranty and does not honor it. Mr Jackson, I commend you on your business ethics and would highly recommend you in a heart beat.
I am proud to have them as a builder. They did a great job.
Just me talking/bragging about how awesome our new house is. A guy (Levi Cuthrell) work with is now building with JC Jackson.
I hope JC Jackson keeps up building these beautiful homes and keeps using the people that surround him. The people who take care of building the homes, like Tim, are excellent. The entire team is excellent. His whole team makes the difference. The team is a winning card. Their closing attorney was excellent, too. He took care of everything. The whole experience was incredible. Don't change anything; keep it up.
We had already recommended this company to others
We’d HIGHLY recommend JC Jackson to anyone thinking of building a new home. Erick was amazing. Always there to answer a question / concern be it in person or very prompt on text and emails. The entire design staff was so helpful to me as this was the first time building a home from scratch. They made all the choices available an easy and smooth process. We love our home - thank you !!
From the start JC Jackson Homes have been very professional and are quick to respond to any questions or requests that occurred. They have a wide variety of home plans and features to chose from, plus as a customer, every desired detail or additional modification to the home is taken into consideration. Since the purchase of our new home, we've recommended JC Jackson to one of our friends and they also purchased a home from JC Jackson.
They were easy to deal with. I think we got a quality house.
We are so pleased with our beautiful new home! JC Jackson is trustworthy, dependable, and all around a pleasure to work with!
The quality and attention to detail is clear in our home that survived hurricane Florence with no damage speaks to the quality of our home.
I was most impressed with customer service; the JC Jackson team made me feel great throughout the whole process. Every question I had was answered immediately or provided to me shortly after asked. The punch list and walk-through was done on time. JC Jackson is a Quality Driven Company and ultimately cares about the customer. Because of the excellent service, quality control and attention to personal requests I feel I received a great product for the money.
The whole building process went well above my expectation
the quality of work is fantastic but above all from the beginning with planning the house, watching it rise up from the paper and become reality is an experience that one never can forget, thanks to great people like Jeannie Bayne who sat with us and help start the process that transitioned over to Eric Cooper that over saw the building processand was there to answer any questions we had.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JC Jackson Homes, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys