Have you had work done by IHB Homes? Let everyone know about your experience by leaving a review!Leave review
They are a very good company, doing the very best to get everything right. And as all of us do, we suffer a little bit when there are challenges that can cause things to go not as smoothly as hoped. But they tried very hard to get it right.
Overall, I am very pleased. They did a great job. John was great to deal with.
While the job was done and the roof looks good. The process left a lot to be desired. The work crew showed up on the scheduled day but they showed up at 6:30am and climbed up on the roof without me knowing they were there. I only learned they were there when I heard them scrapping the roofing off ov... more
They are very professional, very good at what they do, and always on time!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of IHB Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys