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Overall my wife and I are pleased with the quality of the work and the hard working crew that took care of my concerns on site without having to consult with a Project Manager. However, the Project Manager could have come out more considering the money that we spent on our project, which was 40,000.
They did a fantastic job, they were efficient and paid attention to detail. I am very satisfied.
Premier pools produces a great product, however communication could use some improvement.
The buying process went pretty smoothly. Our home had a few things that needed to be repaired prior to the move in days(i.e pipe bulging from wall, 2 points were ceilings was not flat, 2 points were floor didn't touch wall, empty taco tray with uneaten food found above kitchen cabinet paint not colo... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Houston Personal Injury Lawyer as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys