I had a great experience using Houck Construction
From start to finish Houck was excellent in communication. On time, on budget and better results than we imagined.
Room for improvement in scheduling and planning is needed, as well as communication and daily followup during the project.
Company stands by their product and service. They came back a second time to make sure I was 100% satisfied. They did the job quickly under short notice and provided a fair, great quote.
I think my yard looks really great. I'm very happy with it!
Make sure you check other products before you spend the money. It helps my mom and she's happy with it.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Houck Construction Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys