I had a great experience using Houck Construction
From start to finish Houck was excellent in communication. On time, on budget and better results than we imagined.
Great job including attention to detail, accommodating, easy to work with, on time, on schedule, no surprises.
Everyone at System Pavers was very professional and organized. I was very impressed with the work crew. They cleaned up after each day, even when they were coming back the next day. They were professional, friendly and respectful. Thank you!!
Our project manager went above and beyond all expectations. Ryan worked so hard to make our project as painless as possible.
A thousand thank-you's to Jennifer for putting together a painting project on a short deadline. The paint color she helped me pick was perfect. It was the week before Thanksgiving and I needed a bedroom painted before guests arrived. This is a busy time for renovation and despite the tight deadlin... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Houck Construction Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys