There were a few bumps in the road while building the house regarding what was standard and what was an upgrade but it worked out in the end. They have been great about fixing the issues covered under warranty, just a little slow about doing it. My biggest issue is the landscaper they used. He has been a disappointment and left grading issues with almost everyone who has built a house in this neighborhood. There are drainage issues with standing water and erosion in so many peoples yards with very little progress to fix it. He says they will fix it and after months of waiting.... they fix one area that creates a bigger issue in other parts of the yard. It is an uphill battle. I don't blame Dickerson for this per se but it does reflect back on them as the landscaper is working under their name. Overall Dickerson was great to work. I love our house, it is well built and beautiful. I highly recommend them, just not their landscaper.
We absolutely love our home and the entire HBD experience. Susan Ferdon, James Williams and Turner and Frank are the best!!
This has been a very positive experience and we’re proud of our new home. While the entire Dickerson team has been great, working with Chris Foss truly has been a pleasure. His leadership, responsiveness, expertise and focus on customer service have far exceeded our expectations.
The entire Homes by Dickerson team provided exceptional service.
My fourth home. First three were totally custom. This home was a spec home that was modified to include a second master suite. Exceptional quality, exceptional experience. Amazing. Very highly recommend.
The major areas that met or exceeded our expectations were the basic layout of the house design, recommendations for changes to the design, the design selections that were available and part of the original cost, the quality of craftsmanship, The employees' professionalism and patience with us in our decisionmaking process.
Mike, Peter, Jake and Olivia were all very professional, helpful, and patient and good to work with. They were a great team in producing the "home of our lives" . Thank you!
communication was outstanding. It was our first time building a home and we had heard all kinds of horror stories from others with other builders, but you guys put us as ease and made the process fun.
I would use you again for our next build, should we decide to build again. I highly recommend this team.
Delivering the home ahead of schedule exceeded our expectations. The superintendent for our project was great to work with.
Bryan Pendergraft was outstanding in communication, professionalism and it delivering a quality project. He delivers what he promises. It was a pleasure working with Bryan
Adam was very responsive to our questions and concerns during construction. Susan was very helpful and we had a good experience with interior selections.
We like some of the features of our new home and the experience prior to closing was very favorable. James Hill was pleasant and great to work with.
I love everything about it the neighborhood is great and in the inside of the house the lighting and space is also great.
The style and design of the house and the quality of the materials used
I like the home. I like the build, the design, and the neighborhood.
All the people I worked with were just fine. Jake, Peter, Olivia -- all the people I worked with were just fine.
They were very professional all the way through.
Am very satisfied with the entire house. I have no dislikes that cannot be easily rectified.
I love my home even more being in it than I ever thought I would! If I had to pick one thing to change it would be having more natural light in the living area. The layout does prevents a lot of light from coming in.
Everyone was and continues to be fantastic! I would like to point out that James Hill, Check Belden and Jason Hakooz in the sales office and James Williams, our superintendent have been absolutely wonderful!!!!
We singed the contract while the house was already being built so we couldn't customize as much as we would have liked, but what we were able to do was great!
We have recommended some friends that have purchased a HBD home and we have recommended you all to some other friends that are probably going to buy as well. We love HBD and will continue to send people your way!
We liked the quality of the home, that it was energy efficient, and the great workmanship!
Quality of the home
Everyone from Zach, my project manager, to Turner in the design center was friendly, courteous and professional! They were an absolute pleasure to work with!
The communication was excellent. I was kept abreast of progress, and all my questions were answered in a timely manner. The photo updates from Zach were awesome.
The few blue tape issues on my final walk through were taken care of immediately.
The detail and quality of the materials are outstanding
I am beyond satisfied! What more can I say!
The few issues, which were minor, were addressed and resolved promptly.
I can’t begin to explain how professional EVERYONE I came in contact with was! Even the contractors working on the homes next door are polite and courteous.
I really did t have any real issues
I was a month delayed but understood that permitting and weather played a factor. Homes By Dickerson was not to blame.
The quality of my home and the professionalism of Homes By Dickerson make the price very fair. “You get what you pay for!”
Kathy Pierce was outstanding,; professional,l knowledgeable & friendly! Matt was great if Kathy was busy.
Love everything! Nothing else to say :)
Zach Hohns! His guidance through this process was immeasurable. It was even more appreciated as I was in another state during the building process. His knowledge, demeanor and professionalism are, and continues to be deserving of special acknowledgment. He is a great representative of Homes By Dickerson. It is clear he takes great pride in his responsibilities for himself and the firm he represents.
The level of professionalism was outstanding from the sales team to the design team and especially Zack Hohns.
Lea Ricks did a wonderful job.
We had several "same day" projects remaining from our home orientation that were completed after we closed on the house.
We appreciate the design/layout of the home. While we didn't have a role in the selections, (this was a spec home), we love everything.
We appreciate the responsiveness and knowledge of both Wes and Mike.
Turner was great to work with.
Design Center process was great, build quality is very good.
Everyone is professional and knowledgeable.
I was most satisfied with the craftsmanship, quality, and customer service. Also, I am very satisfied with Adam Friedman who was the project supervisor.
Attention to detail.
I only say n/a because my home was already built and it is beautifully built
We love our house. Unfortunately we didn’t get to go through the entire build process from start to finish but I would imagine that process would be great as well.
The ability to customize and make give it more personality. People took the time to understand us and seemed to truly care about the project as if it was their own home. Bryan Pendergraft was a fantastic project manager.
Love our new home and would do it all over again. Thank you.
Peter was so helpful. We had a LOT of questions prior to signing the contract, and he patiently answered them all.
Always. Very prompt, clear communication.
The sales process upfront was very good, Some agents with other builders just want you to sign the contract and they’ll answer questions later. Peter was so patient with us, and answered so many questions, that we felt completely confident in our decision and the budget.
Overall a very positive experience, and we love our home. Have already recommended Dickerson to others.