Well pump went out…quoted $6500 to fix…came out the next day and had no clue how to do it. Told me to call Skillings who came out and fixed it immediately for $1100. And Heritage charged me $189 for coming out twice…once to try to rip me off and then again to tell me they don’t know how to rip me off. I want my $189 back and I will tell everyone I know not to use Heritage
Excellent, fast, fast service at a fair price
First, I'd like to say "Thanks, Guys!" to Joe, Kevin and Josh who made me a very satisfied customer of Heritage. That's an incredible accomplishment on their part.....as I am not easily impressed and I'm a stickler for excellence in product, installers and customer service.
So, secondly I'd like to say "Thanks again, Guys!" All three of you deserve kudos for a job well done....exceeding my high expectations!!
Joe, Kevin and Josh....give yourselves the "pat on the back" that I would have given you upon leaving my home...if it were not for Covid.
You guys were awesome!
We are very happy that we contracted with Heritage....
Technician arrived timely. He was professional, courteous, and fixed a leaking shower faucet.
super fast response, tech was knowledgeable, answered questions patiently, discussed potential necessary work without being pushy, provided estimates ..
I would highly recommend!!
Your professionals are respectful, knowledgeable, and personable. I’m comfortable having Heritage in my home.
The company's professionals are competent and polite.
Way to expensive, but if you have an emerrgency, they will show up and do a good job.
Great job
Excellent work on my cellar pipe project.
Prices too high
The technicians did the work quickly and considerately and we are very satisfied with the results.
Immediately available, on time, respectful, competent, efficient.
the plumber was very polite and professional. He did a good quality job.
Some of your technicians are outstanding. Some are socially pleasant, but make errors which cost time or money.
I've used Heritage for years because they do good work.
The friendly service personnel provide timely, quality service.
We have been pleased with the products and service personnel for over many years of service with Heritage. Bob & Barb
They did a great job but very expensive.
Heritage has provided with wonderful service at both my homes
On time, thoroughly professional.
Excellent service in a pinch. Great individual. Little pricey, but worth it.
This company does quality work and has experienced technicians. I am just a little dismayed that the part needed to repair my furnace is not readily available.
HVAC work that was done seems to have corrected the reported issues with the older unit. But also had electrical work scheduled on a generator and it was canceled last minute again. The first time for a family emergency by the worker, which I understand, but this time two weeks after the first scheduled appointment for lack of parts because they were going to purchase the parts as they are driving to the job. This does not seem like an acceptable answer as they should have already had the parts two weeks prior when they were originally scheduled to do the job.
The Heritage team installed a new tub/ shower unit and did a fabulous job!
Heritage always sends someone right away in an emergency. The technitions are honest and well informed.
Ken H did an awesome job! I didn't have to hold his hand and his suggestions made the projects a lot better
price was way too high.If I had the tools I would have done it myself. All he did was replace bathroom sink water shut offs. $500.00+!
Every problem I needed fixed was taken care of, there was routine maintenance plus two repairs.
Very good work but pricey
We have had Heritage staff come several times now for different things and they are professional and pleasant.
All around a very good experience. The technician was very knowledgeable. He answered all my questions and explained what he would be doing all around.
The work that the repair man did was excellent.
I've loved Heritage for many years, not only for plumbing but for electrical and HVAC as well.
Technicians arrived on time, very polite, hard-working.
Heritage charged to much money for the work they did for us.
I have NEVER paid $227.00/hour for labor to any one, including my heart Doctor.
The technician are punctual and work efficiently, well stocked with needed materials and always leave the work site clean. Also they explain any problems they see and leave notes of what work they did and suggestions of what other service I might consider to improve my system.
I would highly recommend this company. They came on time, did the work, cleaned up and showed and told us all they did.
Heritage has always been available to perform needed repairs in a short period of time. I do not know if they are competitive with other plumbing and heating contractors but they do an excellent job.
Great technician came do to the work. I believe his name was Bernie. He installed a nest thermostat
Always great service and very helpful technicians.
Heritage is always professional and friendly when they contacted for a project.
I am very happy to have benefited from HVAC Specialist Bob Josephson’s extensive knowledge and expertise. Bob’s suggestions and work enabled my heating system and new water heater to achieve top performance. At the same time, he made sure they will have maximum efficiency to save me money going forward.
Good work, explained what was done, made suggestions for future work that I found useful.
The men who came, Diagnosed my problem and repaired it on the spot. Couldn’t have asked for anything more satisfactory.
I've been using Heritage for many years for all the services they provide. This is a high-quality company with very professional and knowledgeable service technicians who always do the job right!
YES. The SERVICE is very good. Response, cleanliness, information provided, quotes, etc are all very good, even as the work is expensive. Since March, with discounts, Ive been able to afford repair work and have been very satisfied with the work. I recommend Heritage.
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