The crew did a great job and finished in 2-1/2 days--sooner than my expectations. By the time they left, everything was back in place and they even helped me hang my pictures back up. I am really pleased with the work they did and will definitely recommend them to others.
We have worked with Harrington Home Painting for years. We love that we still get the best quality work. They arrive when they say they will be there. Always very pleasant and have never left any mess behind that many services organizations do.
Everyone we worked with was professional in their communications. We were very pleased with the entire process and will definitely use them again for other painting projects.
They did such a remarkable job.
Very timely. Good work ethic. Excellent wii I rl product.
Problem Resolution - I had no issues
Recognized Excellence - Edgar and the whole crew were awesome!!!
Areas For Improvement - Did a terrific job. We are very happy.
Areas Of Satisfaction - They're easy to deal with and they're responsive to requests and demands. The person who came out to look at the job was very friendly and professional. The painters were clean, quiet, and did a fabulous job. They originally ,when we first moved to Texas, painted our entire interior of our home and did a wonderful job. This was just the garage and they responded with the same quality of work that I had when they did a $6,000 job. They came when they said they would.
Recognized Excellence - Yes, the guy that came to give us an estimate, I can't remember his name. He actually came to the job site when the guys were here too.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship and the integrity of the estimator. Also, the price was a good value.
Recognized Excellence - I would like to recognize Lee Harrington for his exceptional service.
Value - They are a little expensive.
Areas Of Satisfaction - I was most satisfied with them fixing a problem that they found regarding the sealant around my windows. They saw a problem with sealant that some window people put on so they put a different sealant on so that the paint would stick. I thought that was nice of them to do.
Recognized Excellence - I would like to recognize Lee, the owner. He is awesome.
Additional Comments - Lee is very helpful and is definitely a community person with everything that he does.
Areas Of Satisfaction - The painters are always professional and clean-up well after they finish the job. No complaints! The paint job looks amazing.
Recognized Excellence - All of the hard working painters!
Areas Of Satisfaction - I was satisfied with the quality and timeliness of the work schedule.
Recognized Excellence - I would like to recognize Gummer.
Communication - They started the project earlier than anticipated, which caused some complications.
Areas Of Satisfaction - I was most satisfied that Tony was able to spend time with me on painting ideas and color options.
Recognized Excellence - I would like to recognize Tony and the whole crew. They all did a really good job.
Harrington Home Painting is quickly to give quotes, quick to start the work, and always has a quality finish. This was our third time using them, so we really like them.
Areas Of Satisfaction - I am most satisfied with the finished product. Our ceilings look wonderful. They did a great job touching up some of the cracks and texture.
Current Referrals - I have already recommended them to my aunt to have her house done and I believe she has already called them.
Recognized Excellence - I would like to recognize the lead painter Andreas.
Harrington Home Painting is the best painting company in Dallas Ft. Worth Metroplex! They are head and shoulders above the rest, when the job is done, the room looks EXACTLY like it did prior to the paint job, the pictures, wall fixtures, are all placed back, only difference is the walls are now beautiful!! They also have insurance for up to a million dollars in damage if something gets broken. No other company has that! I love the job they did!
Areas For Improvement - NONE
Areas Of Satisfaction - All areas, I had one painter paint the bathroom years ago. It was a disaster from the start! The rest of the house was done by Harrington and trust me. You can tell!
Current Referrals - I have referred several people to Harrington in the past, they are also were happy with the work that was done!
Recognized Excellence - The crew chief Edgar is SUPER NICE and Extremely professional!!! He always walks me through the work and if there is even a spot he will clean it up or touch anything up. Which is rare but it does happen.
Additional Comments - SIMPLY THE BEST!!!!
Areas Of Satisfaction - Quality work
Recognized Excellence - Tony
Areas Of Satisfaction - The painters seemed to enjoy themselves and took pride in their work
Areas Of Satisfaction - They don't just get the job done. They get it done right with great quality work.
Areas Of Satisfaction - Edgar and his crew were terrific. They answered any question we had.
Recognized Excellence - Edgar and his crew.
We've used Harrington for several years on multiple projects, multiple homes, interior/exterior. There is no one else we would use. Their pricing may not be the cheapest; but, the quality of the work and the personality of the crews make it worth every penny.
Areas For Improvement - NA
Areas Of Satisfaction - Timeliness, quality of work, cleanup, and really nice people doing a bang-up job.
Recognized Excellence - Can't think of last crew!!! "Ruben"??? THEY WERE GREAT!!
Areas For Improvement - NO
Areas Of Satisfaction - I was overall satisfied with the company.
Current Referrals - I have already recommended Harrington Home Painting to a friend of mine.
Recognized Excellence - Gumie and his crew were amazing through the whole project and very professional.
Both painting crews took obvious pride in their work. Worked hard to keep the areas under repair clean during the work and paid close attention to detail in all areas.
Areas Of Satisfaction - I was satisfied with the quality of the workmanship.
Recognized Excellence - Tony was great.
Installation Crew - I wasn't home but I think they were.
Clean & Safe - I wasn't home.
Areas Of Satisfaction - I was most satisfied with the outcome. They do a fantastic job. We have used them more than once.
Recognized Excellence - I would like to recognize Tony.
Additional Comments - We really appreciate the professionalism and the relationship that we've formed. Thank you.
Areas Of Satisfaction - They are experienced professionals! They work efficiently and are done in a reasonable amount of time. Everything went smoothly, and we are very happy with their work
Lee, Tony and Edgar were Amazing, they did a great job and thank you.
Areas Of Satisfaction - I was most satisfied with how they created a schedule and kept to it. They also kept me informed through out the process.
Recognized Excellence - I would like to recognize Lee, Tony and Edgar.
Areas Of Satisfaction - The room color they helped me pick was perfect!!!
Work Done Right - Had one project that was not done well but there were apparently unfortunate staffing circumstances. The project was addressed and corrected with some additional credit. SO, Harrington stands behind their work. Thank you!
Schedule - weather inhibited outdoor painting, however, I was kept updated daily as to when they would be able to continue
Areas For Improvement - see above. any short-coming was corrected well.
Areas Of Satisfaction - Quality work. Over the years I have had the same painters return for projects ~ I love having someone familiar! They always keep the project within its parameters and tidy up if it is going to take more than a day.
Recognized Excellence - Thank you all
This is the second time Harrington has painted and done repairs to my home. Will use again in the future.
Areas For Improvement - none
Areas Of Satisfaction - The quality of the work. The last painting was still good but needed some repairs.
Recognized Excellence - The entire paint crew. All three were great.
I was very happy with the work. I like the way the house looks!
Areas For Improvement - They fell short of my expectations with breaking a couple of things in my garden. It was not on purpose. It was okay.
Areas Of Satisfaction - I was most satisfied with the crew. They were really nice. I had to have someone in my house. They were great.
Recognized Excellence - I would like to recognize Tony Peetz.
I think they are excellent. I would never hire anyone else to do interior or exterior painting for me or my family.
Areas Of Satisfaction - I am satisfied in all areas. I do not know how to answer that.
Recognized Excellence - I think they are all great. Edgar is the painter I have had most. I think he is excellent. I would like to recognize him and his team.
Areas Of Satisfaction - I am most satisfied with all areas.
Additional Comments - Thanks for making us look our best.
Great job as always. It's why I've used Harrington Home Painting for the past 15 years.
Areas For Improvement - N/A
Areas Of Satisfaction - Crew was great! Timely, well organized, and did a first rate job. Tony Peetz answered whatever questions I had quickly and professionally.
Recognized Excellence - Tony Peetz was a pleasure to work with.
The crew did a great job on our ceilings, and they look great. Can't even tell where the patch work was done. Guermo is a nice young man and he and his helper did everything needed to cover floors, walls etc and also cleaned up afterward where we couldn't even tell they were here. Thanks again for getting us taken care of on a rush job.
Areas For Improvement - N/a
Areas Of Satisfaction - The extra effort to match paint color and also repurpose existing paint that was almost dead.
Current Referrals - Davis McCoy who lives across the street
Recognized Excellence - Guermo
Additional Comments - Looking back through my files I found the invoice the first job you did for us for exterior painting in 1997!
We have used this company since 2005. They have literally now painted inside & out. Initially referred to us by a family friend through Ebby Halliday Realty.
Areas For Improvement - None
Areas Of Satisfaction - Friendly, long time crew.
Recognized Excellence - They work well together as a team!
Current Referrals - We need to get estimate on refinishing of cabinets.
Areas Of Satisfaction - Did what was promised professionally with excellent results.
Recognized Excellence - Edgar and crew were great.
I would definitely recommend Harrington Painting. They are a great company. Lee Harrington is very knowledgeable and easy to work with.
Areas Of Satisfaction - I was most satisfied with Harrington because they were quick and efficient. They did what they said they were going to do in a timely manner.
Recognized Excellence - Edgar, the team leader, did a great job.
Recognized Excellence - Mr. Garcia, the painter.
Additional Comments - I do have another project planned that I would like to have Harrington Home Painting complete, so I will be giving them a call soon regarding it.
Sales Knowledge - I didn't have problem at beginning but at the end I had a problem with the fact that they painted my baseboards the same color as the wall. I don't blame them. I blame the head guy. I complained to him and he didn't have time for me.
Work Done Right - The main work was but in that one small room, I had a problem.
Likely To Recommend - The painters were fine. It's the guy in charge of the painters I had a problem with.
Areas Of Satisfaction - The painters were extremely nice.
Current Referrals - No. I wouldn't recommend them because of the head guy. At the end of the job, I asked him to give me 5 minutes of his time and he said he didn't have time.
Recognized Excellence - The painters did a great job.
Areas For Improvement - They did an excellent job. Did not fall short in any areas.
Areas Of Satisfaction - I was 100% satisfied with everything.
Current Referrals - Not at this time.
Recognized Excellence - Edgar and his crew were very nice, professional, and did an outstanding job in every area.
Additional Comments - I highly recommend this company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harrington Home Painting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys