COVID-19 has changed everyone's way of life, and Harley Exteriors believes that people's health is most important. Therefore, our employees are taking daily precautions to ensure our communities safety. Our front-line employees are working from home, our in-home estimates are implementing extra sanitary protocols, and we're now also offering virtual estimates. We're all in this together! #wegotthisseattle
The sales people and workers were on point early. They did a fantastic job.
They were wonderful, and they worked hard and steady and the windows are gorgeous, and they got the color right it matches my house, and they were friendly and cleaned the job site up.
The windows are much more expensive than other window replacement, but I live near a freeway and the noise reduction and insulation of these windows far exceeds my expectations. I had them installed before the summer and couldn't believe how well they kept the heat out!
Yes I will strongly recommend Harley Exteriors to Family and Friends.
Harley Ext. showed up on time, installed windows in a timely fashion, cleaned up the mess and the windows looked good and seem to be performing as advertised.
Not likely- Too many middle men creates break down in communication
We are very happy with the windows. The crew of five guys was awesome. They worked until dark, and were very conscientious. There was one window that they installed incorrectly, and they reordered it for us. We like the windows so far through the summer. Overall, we are happy with windows and their quality.
They're professional and friendly. The quality of the windows and door are very good.
Knowledgeable crew and salesman that worked with us all the way through making sure everything was correct and what we wanted. Easy from start to finish would definitely recommend.
The workers for the company were very polite, they have manners. The technicians are outstanding. Art was the most outstanding technician, we were in awe of him.
Nice quality door. Install seems professional. Service department difficult to get ahold of.
I'm happy with their work.
Harley Exteriors were very expert, knowledgeable, prompt and everything you could hope for in an installation.
They were fast, efficient and very polite. They cleaned everything up and we are so happy with our new windows.
Wonderful job! Love the windows and their attention to detail that makes the windows look great!
The installers and product are good. We did not appreciate the pressure sales pitch.
They were on time. Did a neat job installing.
Workers did an excellent job from beginning to end
If you get Janet as your project manager, ask for a new one.
The whole scheduling process was ridiculous. The scheduler didn't know what was going on. The installers didn't know what the scheduler was doing. The wrong window was ordered, and one screen was just installed today. The windows have been installed for a month now, except for the one installed last week. We had 27 windows replaced. They all open the same direction except one that opens vertical all the way to the top. These look out over Puget Sound. All are the same except for that one that someone messed up on. The comeback was, you were supposed to check your order. It was coded, so how is the customer supposed to know?
Already gave your contact information to Eva at Kaiser optical.
We paid in full in August, 2021 and the (one) window was not installed until March, 2022.
Overall good workmanship and excellent clean up after the job. I am very satisfied with the quality of the materials used on the job.
My review would be dissatisfactory. There was no part of the process I was happy with.
Harley, like other manufacturers of windows, never gives a price for the windows. You get a bill for thousands of dollars, and you never know how much one individual window costs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harley Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys