Safe - As safe as could be given that they are working with a spray that we needed to be out of the house for the application process.
Quality Of Materials - I guess. I wasn't here when they insulated.
Expertise - Again, I'm not sure I'm qualified to judge this. They seemed knowedgable to me.
Problem Resolution - I hope so. We insulated right at the end of the heating season so we don't really have a read on the impact on our heating bill.
Value - We didn't shop around. It seemed fair to me for all the spaces they had to crawl into!
Recognized Excellence - I wasn't here for the actual application. Leo spent lots of time with us evaluating and answering questions.
Areas Of Satisfaction - We weren't sure if they were going to be able to get into all the small spaces. My understanding is that they brought in a person of smaller stature on a second day to get access to that.
Additional Comments - Good company. I have been sharing our experience with other people.
Additional Comments - They seemed very easy to work with and did a great job of keeping things clean for the tenants.
Recognized Excellence - Brandon's office was very helpful in answering phone calls, being available when needed, and bringing over samples, etc.
Areas For Improvement - If at all, it would be with the timeline. I don't think it was their fault because it was over the holidays. It took a little big longer with them not wanting to work on Christmas Day or Christmas Eve, which was completely understandable.
Areas Of Satisfaction - They were very professional. A lot of the time I wasn't there, my mom was. If my boys were sleeping, they said they'd come back later. They were respectful of what was going on.
Could not have been happier with GreenFIT Homes' timeliness, professionalism, and cleanliness. I don't bother filling out surveys normally, but I was so happy with them that I actually filled one out. They were prompt, polite, professional, proud of their product and work, and neat. What stood out most was that they had to remove exterior soffit and pillars along the front of the house. They replaced them perfectly and left the site just as clean. Lastly, our contractor noted that Leo was really knowledgeable about the product, and used quality materials.
Schedule - Green Fit Homes was very reasonable about accepting a deposit and then immediately getting the work done. That is critical to me.
Areas Of Satisfaction - Financial arrangements with contractors can be dicey. GreenFit and I worked out a reasonable financial arrangement related to getting the work done in a timely manner and getting paid in an equally timely manner. Another contractor I contacted would not agree to timely work with timely payment. GreenFit was resonable and responsible. The other guy was not.
We had a wonderful experience with Greenfit Homes. Leo and the staff were very knowledgeable and professional. Great work at a fair price!
Areas Of Satisfaction - I was most satisfied with Leo.
They did a fantastic job.
Since we rarely have contractors in our home (prefer to do what we can ourselves), we do a LOT of research before having anyone come in. Greenfit Homes fit the bill after extensive research for our project. If necessary, we will not hesitate to use them for other projects in the future, and we definitely will be recommending them for others looking for good, quality work.
Areas For Improvement - None on our spray foam project. They worked with us to fit us into their schedule on a particular day within a 2 week period and we truly appreciated their accommodation.
Areas Of Satisfaction - Very professional, timely, cost of job was fair, not overpriced. Everyone we spoke with was very helpful. Great customer service, which is usually hard to find these days. Since we had no issues or problems with our job, I cannot address how they may handle such a situation, but, my gut tells me they would try to work with someone to make it right. If need be, we will definitely use them again in the future.
Current Referrals - Not at this time.
Additional Comments - Great local company to work with - absolutely no complaints - will work with them again, in the future, if we require their services, without hesitation. 5 Star!
Areas Of Satisfaction - Quality and concept of installed product
Recognized Excellence - Brandi and Leo
Areas For Improvement - They were very helpful and explained things well. They never fell short of expectations.
Areas Of Satisfaction - They answered all concerns and questions that I asked. I appreciated that.
Recognized Excellence - Leo did an exceptional job of explaining every step of the work that was to be done. I appreciated that.
Areas Of Satisfaction - Job was done on time and done well.
You want be disappointed.
Professional & Organized - I wanted a quote and it took them 3 to 4 days to get someone out here to give me the quote. I think they are really busy.
Quality Of Workmanship - They went above and beyond with helping with a leak we didn't even know we had.
Areas Of Satisfaction - I was most satisfied with Nathan.
Recognized Excellence - I would like to recognize, Nate Sixbury, our salesman for his exceptional service.
Areas For Improvement - Fully satisfied. FYI - My project was in spring of 2016 and I just found the postcard reminding me to do the satisfaction survey. Sorry for the late response.
Areas Of Satisfaction - Listened well to what the issues were and identified strategies and solutions to solve the problems. I have a unique custom home that is 35 years old and I inherited some circulation problems in my attic areas that required new solutions.
Current Referrals - I have recommended to my daughter who just purchased a new used home and she will be following up soon to get an estimate for some insulation work.
Recognized Excellence - I was very happy from my experience from the first time I met Celine at the home show in Grand Rapids to the in home review by Leo and the completion of the work by Leo and others. Everyone was very friendly and helpful to coordinate all aspects of my project.
Additional Comments - Highly recommend Greenfit Homes for other home owners looking for a easy company to work with who are knowledgeable and deliver first quality work at a reasonable price. I really appreciated the no pressure sales approach. I felt very confident in my conversation with Leo on site and the estimate that I did not seek other quotes for the work. Good job well done!Bob StollWalker MI
The staff at Greenfit Homes are always easy to work with, knowledgable, very courteous, and always keep the worksite very clean. I've used Greenfit two times and both times they've been amazing.
Areas Of Satisfaction - Leo explained everything that was going on with the job and I really enjoyed that, he is very knowledgable.
Current Referrals - I've mentioned them to friends who have inquired about them.
Recognized Excellence - Leo, he's really a wonderful employee there. He absolutely represents the company at a top notch level.
Sales Knowledge - Leo actually talked me out of a more expensive option because he thought another way would be more effective, and it has been.
Areas Of Satisfaction - I was impressed with how well they cleaned up everything.
Areas Of Satisfaction - Attic insulation because the crew went above and beyond in the attic adding extra venting to ensure adequate air flow.
Areas Of Satisfaction - The work was done quickly and well. I feel like my house has really been improved by the sealing and insulation, and I am glad I had a professional do this work!
Recognized Excellence - Leo and the person who was working with him (I can't remember his name) both did a great job. I felt like my house was being worked on by people who know their job well and take pride in their work.
Areas Of Satisfaction - They were punctual and completed the job on time.
Areas Of Satisfaction - They started the work earlier than expected. Very clean language while work at the job site.
Recognized Excellence - Leo and his crew. They worked together as a team.
Areas Of Satisfaction - Greenfit Homes met our expectations.
Areas Of Satisfaction - I was happy with their pricing and they were able to accommodate my time schedule for having the work performed
Areas Of Satisfaction - The end product was as expected
Recognized Excellence - The salesperson, Leo V.
Leo was very helpful and professional. He even cleaned up the work area.
Areas Of Satisfaction - professional, organized, friendly. no more drafty floors
Recognized Excellence - Leo
Areas Of Satisfaction - I was most satisfied that Greenfit Homes did their work thoroughly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Greenfit Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys