Very good quality workmanship, and the communication between us was easy and efficient and possible. We love our beautiful house
We bought the home when it was already 85% done, so I cannot speak to the process. However, the home is wonderful and customer service since we purchased it has been great.
We have lived in our Garman house for a little over a year and we are very happy with the craftsmanship of the house as well as with the one year warranty for the minor fixes that were needed.
I like the whole process. I thought the project manager along with the designer team were very friendly. Any problems we had after were taken care of promptly. We are just very happy with our home.
As many people in the current market, we sold our previous home quickly and needed to find a new home, we started to research new builds and heard nothing but positive reports regarding Garman Builders. We ended up purchasing a “spec” home, it was completed in the timeframe we needed, the upgrades already chosen were functional and beautiful. Every employee we encountered was nothing but professional start to finish. Garman builds a quality product and they do not take shortcuts like other builders in the area. If you’re looking for a new build, I highly recommend Garman.
I am very satisfied with how the process and everything went.
I have had a lot of unexpected issues with a brand new house. It really is an unfortunate circumstance.
We had a great experience overall. We enjoyed all of the different floor plans they had to offer. They had such a wide range and we were able to find one that perfectly met all of our needs. Overall, the quality of everything is very high, and we are very pleased with it.
Very professional with attention to details; great to work with at all levels and departments. Finished on time…
They were the best builders I've built with.
I’ve been in the construction industry for 30 years and have been skeptical of many contractors in the business. I was very pleased with their construction process and quality
We appreciate the craftsmanship and quality home that Garman has built for us. It is our desire that we will raise our children and live here for many years. I would recommend Garman builders without hesitation to my friends and family.
We are happy with our home and would build with Garman again if we were to move some day.
I think the job was rushed through. They wanted to rush through our job to get to their next job. I feel like we received the short end of the stick.
I liked the house, but I have issues with construction materials they used.
First impression on the layout and appearance is great however once you move in, you will find the quality of materials used is of very poor quality. Paint is easily marked & chipped . Cabinets and floors are the same , easily scratched and damaged. Also within a month of move in, you can see nails almost coming out of the drywall. Fast forward 3 months , there are cracks everywhere in the ceiling, windows, the kitchen counter etc. This is with their built in humidifier on at 40 + and with our own humidifier as well. HOA is also a joke. Raised their monthly fee but is petty and did not even clean the last two snow accumulation probably because the news forecasted light accumulation and never bothered to check that the snow was actually over 3 ". We bought a Garman townhome as a trial to see it's quality for our future forever home we want to build in Lititz and glad to have discovered that would have been a nightmare. Classic Bait & switch ! Lesson learned.
We are very happy with the quality of the home, the professional people we worked with, and the continued communication with everyone involved.
Garman was not our chosen builder, but was the builder of the home we ended up with given the market at the time we bought our home. The house is well built thus far. This was a slightly upgraded spec home that was intended to be a model home, but they decided against it for whatever reason. The superior basement walls, hot water heater, furnace, A/C are all good quality. The finishes are nice and the tile used is of good quality. Cabinets are decent as well as vanities. The Shaw wood flooring is awful and not in the least bit durable. The painting contractor used the cheapest paint and rollers which left lint and chunks all over the walls.
The plan and the quality were good. We had some heater issues that took a while to resolve. It was because of the heater guys coming to solve the issue. Garman Builders took care of that. We would recommend them to anybody.
The overall Garman experience is excellent. We are delighted with the result.
Everything went accordingly with the time schedule!
I would strongly recommend anyone who wants a beautiful home to be built by such a quality company.
Yes, we would recommend Garmin. They have been very good to work with and very responsive.
Garman Builders home building process is well designed, from the design phase thru interim walk-throughs to finished inspection. We found each Garman contact to be professional, well informed, and eager to satisfy our dreams for our new home. We highly recommend Garman Builders to others seeking an enjoyable and positive home building experience.
We bought a spec/model home. We didn't go through the whole process of selecting lot or options/upgrades.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Garman Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys