Garman Builders
Customer feedback report for

Garman Builders

611 Reviews

Garman Builders

Since 1972, Garman Builders has been in the business of building homes and communities in Lancaster and surrounding counties. We have built our reputation and success upon satisfying our customer's needs. Our business continues to prosper due to referrals generated through those same satisfied customers. Show more

Since 1972, Garman Builders has been in the business of building homes and communities in Lancaster and surrounding counties. We have built our reputation and success upon satisfying our customer's needs. Our business continues to prosper due to referrals generated through those same satisfied customers.
We're still here today and here to stay...just like the value of your new Garman home.

We are a team of people that truly care about the quality of our work. From the ground up, your home is built solid. That's why we say 'The Difference Is In The Details'.
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Types of work

New home 946
Home for sale 769
Custom home 767
Spec home 83
Townhouse 19
Home remodeling 1
Kitchen remodeling 1
Bathroom remodeling 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2008
Guildmember since 2008
GuildQuality Master Award Winner
Guildmaster Award Winner 2009, 2010, 2013, 2015, 2016, 2018, 2019
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
5 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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We’re taking the following precautions for our customers:

All major departments are working from home, we have increased sanitation of all public areas, and are hosting no meetings bigger than 5 people at a time.

Of 2017 customers surveyed, 1335 responded
Professional & Organized
Garman Builders was professional and organized.
95%
Communication
Garman Builders communicated with me effectively.
91%
Problem Resolution
Garman Builders effectively addressed and resolved problems.
91%
Expertise
Garman Builders had the necessary expertise to manage my project.
100%
Schedule
Garman Builders adhered to our agreed upon schedule.
99%
Punchlist
Garman Builders completed the punchlist in a timely manner.
90%
Warranty Satisfaction
I am satisfied with my warranty program.
90%
Sales Communication
The sales team communicates with me effectively.
92%
Project Manager
The [PROJECT MANAGER] responded quickly to my questions during the building of my home.
100%
Selection Process
Garman Builders made the selection process easy.
100%
Finished Product
I was satisified with the condition of my home upon move-in.
100%
Resolve Problems
Garman Builders staff addresses and resolves problems effectively.
100%
Community Builder
[COMMUNITY BUILDER] gave a thourough home orientation prior to settlement.
100%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
94%
Smooth Closing
My closing went smoothly.
94%
Condition of Home
I was satisfied with the condition of my home upon move-in.
94%
Floor Plan
The floor plan meets my family's needs.
95%
Employees Professionalism
The employees of Garman Builders are professional and courteous.
95%
Communication 1
The sales team communicated with me effectively and was responsive to my concerns.
92%
Salesperson
[SALESPERSON] was attentive, thorough and knowledgeable.
91%
Orientation
My home orientation prior to closing was professional and informative.
96%
"Construction Clean"
I would consider my home "Construction Clean" upon move in.
97%
Floor Plan
The floor plan meets my needs.
98%
PM Communication
[PROJECT MANAGER] communicates with me effectively.
100%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
100%
Service Appointments
Garman Builders is flexible and responsive in scheduling warranty work.
94%
Homeowner's Orientation
My home orientation prior to closing was professional and informative.
99%
Innovation
Garman Builders uses new technologies and innovative techniques.
94%
Original Design
The design of my project has met my needs.
100%

Of 2017 customers surveyed, 1335 responded What does this data mean?
All project locations are approximate
Of 1335 respondents, 611 left a review
4.6
529 of 586 would recommend
425
104
31
13
13
No rating
25
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Garman Builders using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Garman Builders

529 E. Main Street,
Lititz, PA
www.garmanbuilders.com (717) 733-4383