From quote to job completion I had a great experience with FAS Windows and Doors. I would highly recommend them.
This was our second time using the company, if possible, the service was even better than the first time.
I have been recommending FAS to everybody I talk to about getting new windows. From the salespeople to the office staff and the installers. Very polite, attentive, and just a wonderful business all the way around. Keep up the work. Great Great customer service.
Terrific company - honorable, friendly people with a quality product for a fair price - what more can you ask for?
The customer service is great. They always returned my calls, and kept me informed.
FAS Windows & Doors is outstanding!
The schedule was no where close! They claimed i had to have all window coverings before the order could be submitted. However the contract clearly stated that needed to be at completion of the job. Then they claimed and I quote " the window company didn't have glass to complete my order " i then got the PO number from FAS. And phoned the manufacturer and asked them what was holding up my order. They told me they just received my order. I asked if they didn't have the glass and the woman on the phone literally laughed out loud for 30 seconds because that was the most absurd thing she ever heard! They lied and lied and lied about just about everything they said. The windows themselves are great. The men who installed the windows were amazing and super professional. The salesman and office staff at FAS is horrible. I would strongly recommend you look for other companies that purchase the same windows!!
Had a great experience with Tom McDonald. The whole process between purchasing and installation was seamless in installing our patio doors. Very attentive. Thanks!
The entire process was fantastic, from sales to the pre installation checks and continuous updates. I'm totally pleased with FAS, the door and installation.
We are very satisfied with the quality of the materials and the professionalism of the installer. Would highly recommend FAS services to others.
It was sort of a long wait, but that's okay.
I needed new windows for my unit. The windows are a great improvement to my property. The sales process was short. I had to wait more for the windows to be made that I wanted. Be aware of the installation crew. I was not happy with them. They did not perform an outstanding job.
I plan on getting the rest of the windows for my house elsewhere.
Great Company. I purchased Simonton windows and PGT sliding doors. A window sash was replaced after it had several glass scratches. The PGT doors had several unacceptable glass scratches across the panels that required 3 visits in order to be re-ordered and replaced. The doors are great products and designs, but their quality control were low. I received no compensation from them for the inconvenience on taking time off from work.
I was very pleased with FAS Windows & Doors.
Everything was really outstanding. The whole company is very much above average.
I am very much satisfied. I am very pleased.
We love these doors!
I have been very pleased, and I plan to use them again.
I'm very satisfied with their work.
Good products at a fair price. Salesman was highly qualified and provided all answers to my questions. Install was done in a very professional manner and any questions we had were answered by the installer. I would highly recommend them to anyone looking for windows and doors.
I thought they were courteous and professional, and they sell a great product.
I/we were well satisfied with my/our new door installation by FAS.
All of the words you want associated with someone doing work for you: CLEAN, POLITE, PROFESSIONAL, PUNCTUAL, EFFICIENT...
We have another project we're about to complete with FAS.