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They are very professional, fast, and trustworthy.
They went above and beyond my expectation from beginning to end of the project. They all were professional, on time and efficient.
DHI is the worst company to ever go with they said they completed my house took my money and left my house un finished for 3 months broke lots of things and still have not fix them and when I refused to pay the last $1,000 they were threatening me saying they were going to take me to court and I had... more
We bought the house with a roof over 20 years old. We could see the aging and were worried about it. After some extreme weather, there was more damage on the shingles. We feel lucky that Emerson Enterprises' representative, Mr. Ryan Marturano, knocked on our door and helped us along. This is the fir... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Expert Plumbing Ideas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys