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I love my new countertops. They were installed in a timely manner and the crew did an excellent job. We purchased the granite through Home Depot when they were having a sale and we got an excellent price. Since we weren't purchasing an entire slab we didn't have 100% say on what portion of the slab... more
Crew on site half hour and had to use toilet for #2. Very unprofessional. First day.
Our installer, Roman, was highly qualified, courteous at all times, and focused on performing a quality install. Hedid not cut corners, and all work was completed with quality look to it.
I would highly recommend them and I think they are excellent. They had a couple of scheduling issues though. It was supposed to be a three-day job but it turned into a four-day job which wan't that big of a deal. They did a great job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Expert Electricians DuPont as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys