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This was not our first job with the company, and I've been very satisfied with all of their work. They also did roofing and windows for us over eight or nine years ago, and I've always been happy with what they did. We've had different contractors with them over the years, but each time it was the s... more
Wallside Windows is professional all the way.
My project took a long time because I had to remove one tree and a bunch of rocks for the ideal location. Once my delay (6 months) was handled, MSS came in and had the job done in a week. I get giddy every day when I see how my solar power peaks more in the cold weather. I was amazed when MSS adv... more
They were very knowledgeable, professional and on time. They were respectful of our needs while doing the job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Electronic Articles Online as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys