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They were really nice guys and I really like them and they did not inform me about broken objects.
Those actually performing the work were excellent!! The one person who was supposed to be coordinating things was frequently unavailable, on vacation, doing something with his daughter, etc. I am happy to hear he no loner represents Jenkins.
Strictly to the pint and professional. They completed my patio from ground up to finish in 3 days!!! I had no concerns as they made sure I was happy throughout the entire process.
Professional kind and curious
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rip City Roof Cleaning as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys