Thoroughly professionally work at all levels. Highly professional.
They were extremely responsive and do very good work in a timely manner.
The staff was very cooperative, and the workers were very efficient.
The quality of workmanship and care provided by Design Builders is unsurpassed.
Areas Of Satisfaction - The communication was daily. They provided us updates and were good at pointing out options. It was a very complex project. They were clear about costs associated with options and made sure anything we chose would work.
Additional Comments - We have done a lot of construction at our house and the quality of workmanship and care they give is unsurpassed. I feel they treated it with tenacity as if it was their own home project.
Design Builders was easy to work with and managed every detail from start to finish which was exactly what we needed. It’s worth the extra money to have everything run so smoothly.
Additional Comments - Jamey and his team are excellent. I would strongly recommend them.
Areas Of Satisfaction - Design Builders excelled and managing my project and communicating with me about the project. They were very organized and very efficient, and that made the process very easy and enjoyable for me. Design Builders took care of everything.
We interviewed 5 local contractors before choosing to work with Design Builders. They were right within our budget, their communications were clear and accurate, and the took great care of our home during the project.
Schedule - The carpenters were always on time and they worked through some very cold days. We knew the winter weather might throw us some curveballs, but we were prepared and using the app we stayed informed.
James and his team did a terrific job. The deck brings us joy every day.
Design Builders provided excellent advice about how to construct the deck. They gave me different options and provided quality advised; I valued that.
Areas Of Satisfaction - The communication with me via the web portal was so helpful. I could find any documents that I needed, and they gave me daily updates. The communication system is excellent. The crew was also top notch! They were really quality craftsman and knew whet they were doing.
Areas Of Satisfaction - The staff and contractors were all excellent: responsive and professional. I also really like the Co-Construct app for organizing, filing and communicating.
Design Builders has done beautiful work and was great to work with. I would use them again without hesitation. They were timely and efficient.The workmanship is worth the money you pay. They do things when they say they will and communication was great.
Our project consisted of a new portico, screened in porch, patio and new roof. We could not be happier with our overall experience with Design Builders. Their professionalism, communication and workmanship throughout the entire process far exceeded our expectations, and we highly recommend them.
Areas Of Satisfaction - We felt very comfortable with DB from the very first meeting we had with them, and they remained very professional throughout the entire process. The communication of everyone involved with our project was excellent. I was really impressed with the quality of work and attention to detail. The builders took great pride in their craft and approached our project like they were working on their own home. We were very, very pleased with that aspect.
DB is an excellent contractor. Every aspect of the process (pre-planning, rough-in, final inspection) was executed without a hitch. The project was completed early and on budget, which is almost unheard of. DB’s subs were equally professional. All-in-all, I would highly recommend DB, and, should the need arise, I would gladly hire them again.
Design Builders built us a very nice screened-in porch that morphed perfectly with our home.
Areas Of Satisfaction - The enclosed porch and deck are beautiful and functional. We are very pleased with the workmanship and that the project was completed on time for a family celebration. The construction team worked long hours each day to create a wonderful addition to our house.
I recently had four Fenetex motorized, retractable screens installed on my backyard open porch. There was a little delay with installation date, but only because of issues with the manufacturer. All time best customer service, product, and most importantly to me, clear communication and follow up. The Fenetex retractable screens are a great addition to my home. Very high quality, invisible when they're open, and the best solution to enjoy the beauty of an open porch without having to worry about bugs. Thank you Design Builders, Inc for a wonderful job and beautiful screen installation!
I thought they were great!
Areas Of Satisfaction - I was most satisfied with the finished product. We love it.
Came highly recommended and delivered quality work at a fair price
Excellent project. Great work. Professional business.
We are very satisfied with our experience with Design Builders. Everyone with whom we interacted was friendly, professional, interested in our satisfaction and quality of their work. Any questions we had throughout the project were easily discussed; when we wanted / needed to make minor changes throughout the project everything was managed promptly. The project was completed in a timely manner. We would use DB again and highly recommend them to anyone seeking the services they provide.
Areas Of Satisfaction - Follow-through, workmanship, carpenter skills, consistent day's end clean up, friendliness and promptness and of crews
Areas Of Satisfaction - I was most satisfied with the finished product with Design Builders.
Areas Of Satisfaction - The end product was the most satisfying. It was as perfect as I envisioned it.
Additional Comments - I like that they have a plan where they will come back in a year and review the project. I think that is very important.
Areas Of Satisfaction - Quality of the work from planning through design and construction. Very efficient use of technology to enable effective and timely communication.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Design Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys