The workmanship and materials were great. The Build aspect is very good, but the Design part is weak. We did get some good tips when picking materials, such as the railings. But if anyone has a specific look in mind for their project, they should hire an archetect to work out the design and all the details before bringing the project to Design Builders.

Start to finish they were extremely professional, responsive, and exactly what you expect from a high end builder.

I highly recommend Design Builders to others looking to create a high-quality living space. Their professionalism and well-organized flow of work made the process much less stressful, especially knowing that the professionals at Design Builders were with me every step of the way as I figured out what I wanted and they helped me to make it happen. I now have a beautiful deck and screened-in room to enjoy with my family and friends! Thank you!

We had a pleasant experience working with Design Builders. Pedro and rest of the on-site team were professional and dedicated, working through some very cold weather. Any issues that came up were addressed and resolved in a timely manner. The online project management portal took some getting used to, but worked effectively to track tasks and keep everyone informed of progress. We also appreciate that DB took extra care to seamlessly integrate the screen porch to the existing structure. It looks great and we love it!

Overall we are completely satisfied with our project.

Attention to detail, prompt customer service, expert workers, good products

Very professional, good communication, competent and courteous workmen

The end result was great and beautiful. Only thing that could have been better was some communication during certain stages.

The project manager stayed in contact and the mobile app kept me updated as well. The quality of work was stellar.

Everything looks great and having watched the work progress, I could tell that the workmanship was very careful and thorough

We had a great experience with Design Builders. They truly did a fantastic job and their customer service was excellent. Any comment or issue we had was always well received and the response from Design Builders was "How can we make it right?". We'd definitely recommend them to anyone.

I had a bad experience similar to other low-raters. At first Design Builders seemed like a good firm to handle a big, complex deck rebuilding project. But after James initially estimated the project would be within our ballpark budget, he wrote a proposal that was nearly twice that much, and when I balked and asked him to explain, he hung up on me -- a very emotional move I've never seen from a professional businessman before. Moreover, during a proposal review session he attempted to charge me $250 for, he allotted only one hour's time for discussing the essential parts of the complex project, and spent the first two-thirds of the time insisting on talking about extras that we didn't even want, especially in light of the inflated price he proposed for the basic project. Overall, we'd warn you away from James because he overcharges and acts unprofessionally toward potential customers.

The project came in on time and the customer service was excellent.

The final product is well done and exactly what we wanted. The pricing is fair and Jamie provided helpful ideas and suggestions during the design process. However, there were a few things during the execution of the project that could have gone smoother and created some unneeded stress.

Thoroughly professionally work at all levels. Highly professional.

They were extremely responsive and do very good work in a timely manner.

The staff was very cooperative, and the workers were very efficient.

The quality of workmanship and care provided by Design Builders is unsurpassed.

Areas Of Satisfaction

Areas Of Satisfaction - The communication was daily. They provided us updates and were good at pointing out options. It was a very complex project. They were clear about costs associated with options and made sure anything we chose would work.

Additional Comments

Additional Comments - We have done a lot of construction at our house and the quality of workmanship and care they give is unsurpassed. I feel they treated it with tenacity as if it was their own home project.

Design Builders was easy to work with and managed every detail from start to finish which was exactly what we needed. It’s worth the extra money to have everything run so smoothly.

Additional Comments

Additional Comments - Jamey and his team are excellent. I would strongly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - Design Builders excelled and managing my project and communicating with me about the project. They were very organized and very efficient, and that made the process very easy and enjoyable for me. Design Builders took care of everything.

We interviewed 5 local contractors before choosing to work with Design Builders. They were right within our budget, their communications were clear and accurate, and the took great care of our home during the project.

Schedule

Schedule - The carpenters were always on time and they worked through some very cold days. We knew the winter weather might throw us some curveballs, but we were prepared and using the app we stayed informed.

James and his team did a terrific job. The deck brings us joy every day.

Design Builders provided excellent advice about how to construct the deck. They gave me different options and provided quality advised; I valued that.

Areas Of Satisfaction

Areas Of Satisfaction - The communication with me via the web portal was so helpful. I could find any documents that I needed, and they gave me daily updates. The communication system is excellent. The crew was also top notch! They were really quality craftsman and knew whet they were doing.

Areas Of Satisfaction

Areas Of Satisfaction - The staff and contractors were all excellent: responsive and professional. I also really like the Co-Construct app for organizing, filing and communicating.