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The work was done on time and as promised. Any issues were addressed promptly and the repairs were done appropriately. We had a very professional crew. They addressed all of our issues and add-ons to our satisfaction. Dan has always been right there with all of our projects. He is my go-to guy.
Jenkins Restorations was referred to me through my insurance company. I've been with this insurance company for over forty years. If they refer an organization to make us "whole" again, I'm in!Emma L. was our first responder, in the world of water/mold remediation, she takes care of business! I hav... more
I highly recommend Energy Exteriors NW LLC for anyone replacing windows or sliding doors- which is the service I had done. I needed to have a sliding door replaced and I had called a few other companies who talked my ear off (one company for 4 hrs..!), offered a whole house or nothing quote or anoth... more
Shaun was very knowledgeable and able to understand the scope of the project. He provided a prompt competitive bid. The crew was on time and pleasant to work with. They did excellent craftsmanship on the installation, and were eager to address any concerns. At a later date the crew stopped by to... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davison Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys