Project Manager

Project Manager - Andy and the site team were amazing. They communicated clearly and often. They worked hard to deliver our dream kitchen.

Problem Resolution

Problem Resolution - We ran into a rather significant issue during the construction phase of the project. They helped us talk through the potential solutions and then put our desired solution in action as soon as the decision was made.

Scheduling

Scheduling - They communicated a schedule up front. Even though we ran into an issue, they were able to maintain the schedule.

Clean & Safe

Clean & Safe - This project took place in a major avenue through our house. The area was always clean and safe. I had no issues with my family or small child walking through it.

Why Would You Recommend

Why Would You Recommend - Communication. Site personnel.

Areas For Improvement

Areas For Improvement - They are expensive. But again - I didn't have to worry about anything because they took care of it all.

Dave Fox did a nice job of ensuring everything was complete and made it right but the project had many challenges, was over budget, and longer than scheduled by 4 months.

Why Would You Recommend

Why Would You Recommend - Professional work done right! The team made the difference. I felt listened too and what I ended up with far exceeded what I thought I’d get.

Why Us?

Why Us? - I wanted full project management without having to take care of anything on my own.

Why Would You Recommend

Why Would You Recommend - Best quality and follow up , great employee overall

Why Us?

Why Us? - Used in past and always pleased with their quality of work and professionalism

Why Would You Recommend

Why Would You Recommend - The experience from beginning to end in every way was exceptional. We are thoroughly pleased with the den and half bath.

Areas Of Satisfaction

Areas Of Satisfaction - The design! And the carpentry work.

The Dave Fox Project Team was a pleasure to work with. They were very attentive to every detail with a strong work ethic and commitment to exceptional results. Joseph is amazing.

Clean & Safe

Clean & Safe - Incredible respect for our home.

Why Would You Recommend

Why Would You Recommend - Commitment to quality work.

Additional Comments

Additional Comments - Very satisfied with an exceptional work of the entire team from planning to completion.

Problem Resolution

Problem Resolution - When we did raise a concern, joseph and the team were quick to respond. Their solutions were often very creative and effective.

Employees Professionalism

Employees Professionalism - The Dave Fox employees were outstanding to a person. They were a pleasure to have in our home and to work with. They were also flexible and very responsive. We felt they went beyond our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work, the craftsmanship they provided, and their customer service. Their communication, responsiveness, and ability to listen and thoughtfully come up with solutions without having to ask or babysit, that process. They are excellent at the customer service piece in every chart of their business.

Why Us?

Why Us? - We used you to remodel a kitchen in the past and had a great experience.

Areas For Improvement

Areas For Improvement - Dave Fox Design Build Remodelers did not fall short of my expectations. The end result was perfect, and Dave Fox Design Build Remodelers did a good job.

Why Us?

Why Us? - Dave Fox Design Build Remodelers had a reputation for doing a good job. We interviewed them and a few other companies. They were not the least expensive, but they were better than what we thought we would get with the least expensive bid. There were other higher bids, which I thought were way out of budget as they were three times as much as Dave Fox Design Build Remodelers.

I felt that the project management was not at the same quality level as when we previously used this company 8 years ago. There was hardly any follow up, a lot of mistakes were made, and my husband and I had to go all the way to the president of the company to voice our complaints and that's when we felt the problems were rectified. It shouldn't have gone there in the first place.

I am very likely to recommend Dave Fox to friends & family. I already have recommended to neighbors & friends.

We have worked with Dave Fox three times in the last 15 years. We find the quality of their work in design and execution to be excellent. Above and beyond that, we know that we can trust them and that they will listen to us and respond to our needs. We know that they will provide high quality materials and workmanship for a fair price.

Each time that we have worked with them, we have been totally satisfied. From the early design meetings through the realization of the design, from the tear-out to the final touches, from the delays caused by problems in door and window production to the quickness of the cabinet and floor installations, we have benefitted from their attention to detail, their clearly held intentions to do the best job possible, and their pride in their work. It is clear that this is an employee-owned company.

Design Consultant

Design Consultant - We are satisfied with the overall design and execution of our home renovation project. It delivered the added benefits we were seeking, and the design team executed what we had envisioned. The overall functionality of the design and use of space is excellent.

We are so happy with our new bathroom! Absolutely gorgeous! The design & craftsmanship are amazing!

Detailed Designs

Detailed Designs - Yes! Very impressed with the level of detail on the design. We wanted minimal options to review / consider and the team did a wonderful job capturing what we were looking for in our new guest bath!

Overall Experience

Overall Experience - Couldn't be happier with the entire experience! Best team ever!

Interview Others?

Interview Others? - Other companies provided "cookie cutter" designs and didn't take to heart the feedback that we wanted something totally different.

Why Would You Recommend

Why Would You Recommend - High quality craftsmanship and talented team

Areas Of Satisfaction

Areas Of Satisfaction - Design and quality are amazing!

Why Us?

Why Us? - We appreciated their attention to detail, fantastic design, great communication and follow thru!

Additional Comments

Additional Comments - We have been in our home for 21yrs and while it's still great, we were ready for some updates and decided to re-do the guest bath as a "test". After a few failed consults and their cookie cutter designs, we called Dave Fox which was the....best...decision...ever! The team was great, design amazing and craftsmanship just gorgeous! Super happy with the entire process! As soon as the guest bath was done, we've moved right into our kitchen remodel and once again..Dave Fox team nailed it!

Overall experience is consistent with strong reputation.

Why Would You Recommend

Why Would You Recommend - Every person we dealt with was kind, professional, and did exceptional work. The rooms are beautiful and everyone was so easy to have around.

Areas Of Satisfaction

Areas Of Satisfaction - I could have never imagined the creative use of space and design solutions that became such a beautiful end product. The craftsmanship is fantastic and the design was brilliant. Every single person we interacted with was great and incredibly professional.

The ultimate result - a completely remodeled bathroom - was terrific. But, the process itself was painful - 6 months to renovate a bathroom totaling ~ 100SF. (The early on mistake was an error in measuring cabinets, requiring a re-measure/rebuild - then supplier issues from there.) The original project plan called for 3 months. Also, for a completely successful renovation, the homeowner needs to stay engaged - maybe more so than you would think.

Problem Resolution

Problem Resolution - Regardless of the issue - tiny or not - the DF team responded in a very reasonable manner, both in attitude and in work.

We have already invited several neighbors to check out our Dave Fox project. All of them think it’s wonderful. We’ve told everyone how impressed we are with the professionalism, expertise, attention to detail, pride of craftsmanship, and customer satisfaction.

Construction Quality

Construction Quality - As stated earlier, I can’t imagine working with any firm that takes more pride in their work.

Clean & Safe

Clean & Safe - As I told Todd, his team kept their work area cleaner than our living area! Everyone was extremely careful to keep dust and dirt to a minimum and cleans up everyday.

Employees Professionalism

Employees Professionalism - Very professional at all levels.

Areas Of Satisfaction

Areas Of Satisfaction - Pride of craftsmanship and attention to details.

Why Us?

Why Us? - Referred by an interior designer. Reputation.

Additional Comments

Additional Comments - Overall experience far exceeded expectations.

I highly recommend Dave Fox to our neighbors and friends.

Clean & Safe

Clean & Safe - The Project Manager and Production Team kept the site very clean.

Employees Professionalism

Employees Professionalism - Everyone we came in contact with was very professional.

Overall Experience

Overall Experience - We were very pleased. Dave Fox exceeded our expectations. The designs were very high end and we were impressed with the quality of materials. Everyone we worked with was very professional. We recommend Dave Fox to our family and friends.

Interview Others?

Interview Others? - We have used other contractors in the past. This time we knew we wanted to try Dave Fox because of it’s high quality and professional reputation.

Why Us?

Why Us? - For their high quality reputation.

Why Would You Recommend

Why Would You Recommend - Good quality and professionalism.

We couldn't be more pleased with our kitchen / sunroom renovation. We worked with an outstanding consultant, designer, project leader and construction team. Everyone who worked in our home was courteous, considerate, and incredibly talented. They minimized our inconvenience throughout the project. Their attention to detail is incredible. We are absolutely thrilled with the finished project.

Would definitely use Dave fox again. I would and have recommended them to others. Great communication, quality, patience, advice, and follow up.

Yes, I already recommended them.

Why Would You Recommend

Why Would You Recommend - They were thorough. Very friendly. They kept the site clean. Their quality was well above than anywhere else.

Additional Comments

Additional Comments - They were great and I enjoyed the company.

We had a complete renovation of the primary bath in a difficult odd-shaped space. The team came up with good ideas that met our needs and reflected our tastes, and we are very pleased with the results.

Why Would You Recommend

Why Would You Recommend - Overall quality of experience and professionalism, and that they work with you to optimize quality vs. cost.

We used Dave Fox to rebuild our deck. We had some issues with it and the team was concerned about doing it correctly and of high quality over getting the job done quickly. We are very pleased with the result and will likely use Dave Fox again for upcoming interior remodeling.

Areas Of Satisfaction

Areas Of Satisfaction - Production team was very concerned about quality and did not rush the job to get it done right.

Quality work, professional team. Concerned with how remodel will work with entire home. This is our second project with Dave Fox.

Production Team

Production Team - Team worked well together and with me and were in constant communication throughout the project.

Scheduling

Scheduling - Anything that went outside of the schedule was reviewed with me verbally by Project Manager.

Why Would You Recommend

Why Would You Recommend - Dave Fox listens carefully to the goals and priorities of the homeowner before jumping into a design solution. These goals lead the design solution and care is taken to review these goals throughout the project.

Areas Of Satisfaction

Areas Of Satisfaction - Overall project team communication and attentiveness. Every concern was promptly addressed.

Why Us?

Why Us? - Reputation, quality of work, attention to detail, warranty after completion of project.

Overall, very good experience

Future Remodeling Projects

Future Remodeling Projects - We will be contacting Dave Fox in the future for a bathroom remodel.

Areas Of Satisfaction

Areas Of Satisfaction - Standing behind their previous work and working with us to make it right.

Additional Comments

Additional Comments - Very happy with the end result and we hope it will last for many year.

Why Would You Recommend

Why Would You Recommend - Dave Fox takes care of everything allowing us time to continue going about our daily routines and travel. Design help was important to in this project.

Why Us?

Why Us? - Included design and PM to work with the contractors. Their reviews and previous work along with repeat customers sold us.

We highly recommend Dave Fox. They made the design process easy. We were able to be involved with choosing materials, but not overwhelmed. We had issues with getting our appliances on time, but otherwise the process was smooth. The overall transformation was impressive.

Why Would You Recommend

Why Would You Recommend - Three projects. Three jobs well done.

This was our third project & as before we couldn’t be more happy with the process & outcome.

Why Us?

Why Us? - The design & build process is with everything at the showroom (no running all over town),

Overall, the experience was good. We do feel like the cost was a bit high in the end.

Clean & Safe

Clean & Safe - They went above and beyond to help keep our home clean, due to some health issues that we have. Bryant, especially, was so thorough and caring!

Employees Professionalism

Employees Professionalism - This is the main reason we chose Dave Fox for our project. As we are always home (working, teaching, etc.), we wanted people we felt comfortable with and could trust. We feel that many of the people who worked on our project have become our friends. In my opinion, this is one of Dave Fox's most excellent qualities. Everyone was super respectful, courteous, and kind.

Why Would You Recommend

Why Would You Recommend - Kind, trustworthy, and professional employees.

Why Us?

Why Us? - Quality, trustworthy employees, and excellent reputation.

For me to recommend a company, I must be totally satisfied and this experience was just that.

Employees Professionalism

Employees Professionalism - Professionalism and courtesy were a hallmark of the entire Dave Fox team.

Overall Experience

Overall Experience - Total satisfaction!!! The end product was better than first imagined.

Why Would You Recommend

Why Would You Recommend - Quality, quality and quality.......

Areas Of Satisfaction

Areas Of Satisfaction - The total professionalism, friendliness and dedication to our project from ALL (not just some key members)

We have used other contractors over the years ( bathroom remodel, custom home build, kitchen remodel, basement projects) Dave Fox stands out for their professionalism. It was important to us to work with a contractor that not only was good quality but made the process pleasant.

Why Would You Recommend

Why Would You Recommend - Professionalism, quality and communication skills.

Areas Of Satisfaction

Areas Of Satisfaction - End product is fabulous. It's our favorite room in the house.

Why Would You Recommend

Why Would You Recommend - Communication and professionalism

Recognized Excellence

Recognized Excellence - Andy Nelson and Devon were fantastic partners to regularly have in our home - to trust them and feel safe, we’re very appreciative

The Dave Fox team was timely, professional, and neat. They were warm and personable. Top notch team.

Why Would You Recommend

Why Would You Recommend - Quality work and pleasant people to work with.

Why Us?

Why Us? - This is our third project with Dave Fox and they have always done a great job for us.

We have recommended Dave Fox to several of our friends. Unlike other contractors that "disappear" for days or weeks, do not return phone calls or provide less than acceptable work, Dave Fox Remodeling is a first class contractor who listens to what you want to accomplish, provides you with a detailed plan, timeline and cost and then executes the plan with qualified staff. They will also tell you if it is a project they cannot do rather than "give it a good try" at your expense. Their project managers excel in communication. They tell you what they are going to do, when they are going to do it and who is doing it and then they actually do as they said they would. The staff is knowledgeable, professional, courteous and open. We have hired them for multiple projects (i.e replaced a fireplace, updated the exterior of our house and remodeled 2 bathrooms and a laundry room) and have been very happy with all of them. We will hire them again for any of our future projects.

Communication

Communication - We received weekly reports that detailed what was accomplished that week and what we could expect to happen the coming week and who was going to be doing it. They also let us know if there was a change or delay and why. They also told us what they were going to do when they came to the house and when they would be back. They returned our emails and phone calls.

Clean & Safe

Clean & Safe - Absolutely. They kept the doors closed, hung plastic and used fans during the bathroom demolition. They swept/vacuumed before every day before leaving.

Employees Professionalism

Employees Professionalism - Absolutely. They are not only professional and courteous they are also personable. It makes it easier to talk to them and ask questions if they are friendly and open. It allows for much better communication.

Overall Experience

Overall Experience - We are very satisfied with our experience. It met and exceeded our expectations. We would not consider another contractor to work on our home.

Why Would You Recommend

Why Would You Recommend - It is more than one reason. Their staff, communication, quality of work and the warranty set them apart from other contractors.

Why Us?

Why Us? - Dave Fox has an excellent reputation for doing great work on a wide variety of projects. We wanted a contractor that would be responsible for the project from beginning to end and would coordinate all the subcontractors, inspections, etc. We also needed design assistance in choosing the bathroom tile, fixtures, paint etc that would work with all the oak woodwork we have without looking out of place. They also offer (and honor) a 3 year warranty on their work. We do not know of any other contractor that offers that type of warranty.

There is a culture at Dave Fox that every team member and subcontractor embodies and exudes. Team members are very knowledgeable, experienced, courteous, friendly, and committed to serving the customer. Each person working on the project takes it on as if it was their own. We appreciated that there was a project plan and we were always kept informed about what was scheduled.

Production Team

Production Team - The Production Team was very customer service oriented and concerned that the quality and workmanship was up to the company’s standards.

Construction Quality

Construction Quality - Can’t say enough about the quality and workmanship of the employees and subcontractors. Everyone was courteous and respectful, knowledgeable and helpful. The attention to detail was far beyond what we expected.

Why Would You Recommend

Why Would You Recommend - They are full service design and construction. They explain the process and make it easy to work through all of the many decisions. They are particular about quality and adept at managing changes that occur in the field.

Why Us?

Why Us? - This was our second project with Dave Fox. A neighbor initially recommended them.

Why Would You Recommend

Why Would You Recommend - I recommend Dave Fox because I had confidence that the project would be as close to perfect as is possible

Why Would You Recommend

Why Would You Recommend - Excellent work. Friendly and professional.

Additional Comments

Additional Comments - We signed a second contract with Dave Fox before the first job was completed. That tells the story.

When friends ask who did my beautiful remodel, I tell them Dave Fox and that it took more than twice as long as promised. I cannot recommend the company because they don't communicate with their sub-contractors or clients. The subs would have to come back and re-do work done incorrectly because there was no supervision. I ended up working remotely so I could stop mistakes from being made. My project manager had too many other projects. On his team was a seasoned carpenter and a rookie who needed much more supervision than he received.

The experience was great. My designer, Amber, really helped narrow selections to fit my style. The entire crew was friendly and respectful of my home and property. The outcome is better than I envisioned.

Construction Quality

Construction Quality - These guys noticed some structural things that needed corrected, worked with me on changes i wanted last minute, and have an eye for the smallest of details. New wood trim and stain blends perfectly with the original. The finishing details on cabinets, really make a world of difference. I have a completely custom bench and venthood made just for my space!

Employees Professionalism

Employees Professionalism - Everyone who came to my home was courteous and professional.

Overall Experience

Overall Experience - I love my kitchen. My friends have walked in and said, "wow, this is so you." My family is enjoying the space. The entire team I worked with was amazing and very obviously knowledgeable in their given specialties.

Why Would You Recommend

Why Would You Recommend - It was an amazing experience and it lived up to the reputation they already have.

Why Us?

Why Us? - My home was built in the 1920s, and Dave Fox is who you see doing work in historic homes.

Why Would You Recommend

Why Would You Recommend - The project manager and the design consultant communicated well with each other. They came up with ideas I would have never thought of.

Why Us?

Why Us? - I chose them because they are a one-stop shop. They had it all.

Quality of the end product was good. Team was professional and clean.

Employees Professionalism

Employees Professionalism - Excellent experience

Why Would You Recommend

Why Would You Recommend - Professionalism and quality of work

Yes

Very happy with the overall results.

We would not hesitate to recommend them highly.

Why Would You Recommend

Why Would You Recommend - Stellar designs, beautiful finish work, commitment to total satisfaction

Areas Of Satisfaction

Areas Of Satisfaction - Design, respectful communications, attention to detail in finish work, & their commitment to total customer satisfaction

Why Us?

Why Us? - We talked to one of their previous customers & that helped us choose.