We had used Dave Fox for another project and a family member had used them for a partial kitchen remodel. We knew from past experience that they would do a good job. For a construction company they are 100% reliable and their work is of the highest quality. Over the past almost 45 years in our home, we have done a lot of remodeling and updating and have had some horrible experiences mostly with small contractors so we know it is worth paying more for the excellent results and not having the aggravation of an unreliable and unskilled crew. Dave Fox's staff was above and beyond in communicating with us and keeping us updated about when they would be working, when materials would arrive and handling any problems in a very professional way. We love Dave Fox and have recommended them to several friends. We couldn't be happier with this great Columbus company.
Why Would You Recommend - Dependable in every part of the job from start to finish.
Areas For Improvement - None that I can really think of. Since they are a bigger company and have a good reputation, they get excellent sub contractors and the best skilled workers in the business so that is why we have no complaints.
Top quality workmanship, finished the job on time. PLUS they clean up every day after work - no big messes. I will recommend to anyone.
Why Would You Recommend - Professional team. Pleasant personnel
Why Us? - Because it's a professional company, NARI member and local company
Recognized Excellence - Scott was great! Whole crew was hard working and nice.
Additional Comments - Definitely would use Dave Fox again.
Dave Fox Design Build Remodelers are very attentive and a good company to do business with, but are priced on the higher end.
Construction Quality - Everything looks wonderful, and we have gotten several compliments from neighbors and friends about the porch remodel.
Employees Professionalism - Everyone on the team was professional, polite, and always took the time to speak with us about our project. Very courteous and a pleasure to work with everyone.
Why Us? - They seemed very professional, and were quick to reply to our request.
Additional Comments - Thank you for making our outdoor living space a wonderful place to enjoy!
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The quality of work was great, very neat and courteous employees!
From start to finish, all of the steps along the way in remodeling two bathrooms, one total redo for accessibility, and one for new floors, tile and paint came out beautifully. These folks are as good as they get in getting the job done right. They tried to expediate the process to accommodate my husband's terminal illness.
Why Would You Recommend - The work quality is the number one reason I recommend them.
Areas Of Satisfaction - Professionalism and work quality met or exceeded my expectations.
Recognized Excellence - The salesperson, project manager and designer were amazing. Everyone was someone I'd definitely use again.
Professional, courteous, detail oriented and excellent work
Areas Of Satisfaction - Communication and professionalism were always outstanding.
our continuing positive experience with their follow up to finished projects and the quality of their work
Interview Others? - my past experience with the Dave Fox Team has left no doubts in my mind that they are who i will use for future projects.
Why Would You Recommend - there were no surprises everything was well thought out. They are there if future problems occur
Areas Of Satisfaction - the attractiveness of detail that they bring to the job, no matter how small.
Throughout this long process, made more lengthy as a result of COVID disruptions--supply chain issues wreaked havoc with our timeline--all of the folks at Dave Fox were consistent and transparent in their communications. The quality of the work overall was a main reason that we went with Dave Fox, and their commitment to high quality showed when some initial efforts were not up to our expectations or theirs. Every tiny detail that we were concerned about was quickly addressed. Leadership was first rate, workmanship and materials were exactly what we expected.
Construction Quality - You should see our bathrooms. They are gorgeous.
Employees Professionalism - Admirably so.
Why Would You Recommend - Excellent quality and workmanship. Dedicated and professional in every way.
Areas Of Satisfaction - The mentoring of younger craftsmen was inspiring. Also, the determination of everyone to make sure things were done right.
Why Us? - This company has a well deserved outstanding reputation for quality.
They were all very good and kind however work went slower than we thought it should take
My reason for 5 stars is that they do high quality work and insure customer satisfaction for the job!
Why Would You Recommend - It is the fact that there is a very robust and production team and so you are working with people who are highly skilled in each of their areas.
Why Us? - I chose Dave Fox for their reputation.
Recognized Excellence - All of them had exceptional service.
The work, the Team, the planning and execution was extremely impressive. The whole adventure/experience was great. Thank you!
Don & Paula English
Construction Quality - Exceeded Expectations!
Employees Professionalism - Each member of the Team was a true professional
Overall Experience - Outstanding and would use them again when needed.
Everything went so well from beginning to end. My team was professional, friendly and highly knowledgeable. This experience exceeded my expectations.
Why Would You Recommend - From beginning to end, everything went smoothly. Everyone who worked in my house was more than professional, also really friendly, pleasant people. And of course I’m thrilled with my gorgeous kitchen. Thanks to my Dave Fox team!
Why Us? - I needed full service, professional support to complete this project. I was confident I would have the best designers, managers and contractors. I did not want to have to individually hire all the different people needed.
Overall Experience - As always very pleased or we wouldn't keep coming back!!
Why Would You Recommend - Quality of workmanship. A company you can trust. Employees are extremely helpful and friendly.
Areas Of Satisfaction - They helped us move our larger furniture which was way above an beyond.
Additional Comments - Looking forward to the next project.
The entire experience was first class. Every person on the job was professional and wanted to do a great job
Construction Quality - Built to last - we joke that the deck will be around longer than the house
Design Value - I paid for what I received. The job was not inexpensive, but the quality made it worth the price. I definitely received what I paid for without a doubt.
Areas Of Satisfaction - Every aspect of the project - communication, execution, problem resolution, etc. I am so pleased and very thankful for the quality work they did. They’re the best
Recognized Excellence - Joe Chapman was inspirational. I’ve never seen someone manage a project so well. I would choose Dave Fox again because of him. Gregg Stadwick was always available as well, honest, helped solve problems too. Honestly, every person I interacted with was focused on customer experience.
All in all, these two remodels were hassle free. The work done was exceptional and the few minor issues that I discovered after the job was finished were addressed without questions being asked. The 3 year warranty on work performed is a big plus.
We are very satisfied with the work Dave Fox did for us.
I was so pleased with the end result. Everyone was so professional and courteous. Everyone was so friendly I didn't mind having them in my home. For the most part they were very quiet, getting in and getting the job done efficiently. I feel confident I have a quality products that will last and enhance my home.
Production Team - Everyone was so polite and professional. They were usually quiet, slipping to do the work and not disruptive.
Communication - I was very impressed with the communication. I have worked with companies where there is absolutely no communication and it can be a nightmare. Obviously they don't get a call back. Lack of communication is a killer on this type of job.
Why Would You Recommend - I really felt it was a company I could trust. The good name is known to be the best when it comes to bathrooms and kitchens.
The whole process went very well. Everyone was helpful and professional, and the work done was excellent.
Problem Resolution - Issues were dealt with quickly and communication about them was clear.
Why Would You Recommend - The quality of work done and design was well worth the price. The outcome is beautiful.
Project Manager - Everyone was so helpful and friendly but Zach became family.
Clean & Safe - Even had a cleaning service come after demolition. We were very impressed!
Overall Experience - Would highly recommend Dave Fix to all my friends. There wasn’t one person who walked into our home that was friendly, courteous and knowledgeable!
Areas Of Satisfaction - Relationship with each employee.
Why Would You Recommend - They really hold the customer's hand all the way through the process, address problems when they occur, make things right and are very professional.
Why Us? - We've used them twice before.
Additional Comments - We're part of the Dave Fox Family now. They're now our go-to. We always do due diligence and look at competitors but we always go back to them.
I would recommend Dave Fox Design Build Remodelers because the final product and entire process were better than expected. We are really enjoying our new addition and it is making life easier. Many of the employees went above and beyond to make sure we were comfortable during the process and received a final product that was close to perfect.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dave Fox Design Build Remodelers as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys