The top-notch professionalism along with the personal touch, caring for the customer, and attention to detail sets you apart by a wide margin. We have and will continue to recommend you.
Satisfaction - Professionalism, ownership and accountability of the project, and adherence to schedules. The additional personal touch is absolutely wonderful.
Recognized Excellence - Dave and Scott are a dream team to work with. Dave was 100% upfront and transparent from our first meeting, was accurate even with estimates, apart from being very personable and approachable. Scott, we cannot say enough good about, and we are likely understating his contributions. He is masterfully professional, kind, thoughtful, calm, and caring whilst taking care of multiple simultaneous moving parts behind the scenes to ensure that schedules & needs are met. He is open to listening to any concerns, changes/additions and proposes actionable solutions. We'd like to especially also call out his thoughtfulness in proposing ideas and adjusting logistics on his end, in order to minimise disruptions to our living arrangement whilst the work was in progress. Our grateful thanks.
We're incredibly happy with our kitchen remodel. Everyone we interacted with from start to finish was a pleasure to work with. As with any big project, there were a few hiccups along the way, but Scott, Amber, and the rest of the team responded promptly and professionally. We'd be happy to use D.R. Domenichini again in the future.
I have already recommended them to my brother in law for their kitchen
Beautiful work. Design was fabulous. Organization of the all the pieces was great. Loved the website as a way to communicate and keep track of the project.
I will and have both to friends and complete strangers.
Communication Satisfaction - We had multiple communication streams, daily updates, and frequent base touches when something wasn't going to plan. Corbin in particular was very good about making sure we knew what was going on that week. One very helpful thing Corbin did a number of times was to estimate the invoices a month or two in advance. This allowed me to be able to make sure the funds were ready without scrambling every week.
Reliability Satisfaction - After hearing construction horror stories about projects going on for months, it was amazing to have everything go so smoothly. When there were issues, like the tile needing to be made in house instead of being shipped from China, or the interminable delay from the city for getting the concrete paperwork signed off, Corbin was always very upfront right away and worked tirelessly to get the issue moved forward.
Price Satisfaction - Let's be honest - we ended up spending more than we thought we would before starting the project. But your quality of work, the reliability, the thoroughness - it makes it all worth it. Also, any time we got into the details with a price breakdown, it was all very reasonable.
Overall Performance - You guys are awesome. The new part of the house is gorgeous and the interior was done on time, which is amazing for basically doubling the size of our house. The worst I can say is that it makes me notice all the little things in the old part of the house that needs fixing. And your team fixed a lot of those too!
Recognized Excellence - Jessica was a great project manager.
Satisfaction - Extremely satisfied. Jessica did a great job with our project and we loved Brooke’s vision and ideas to really make our bathroom what we wanted. And Sergio is a tile genius!! The inlay tile is amazing!!! We are excited to work on our future projects with you!!
Recognized Excellence - Jessica was amazing to work with. Her attention to detail is top notch. Everyone that came to our home was honestly pretty great.
Satisfaction - What I liked most about working with them was their responsiveness.
Satisfaction - Peace of mind knowing that you would do what it takes to get the job done correctly.
Recognized Excellence - Everyone at DRD is truly great, Corbin went above and beyond! DRD staff is respectful, honest and care not only about doing the job right but about your satisfaction.
Satisfaction - When things went wrong, they remedied the situation completely and without blame or hesitation. Also, the job was well managed and stayed on schedule and within budget from start to finish.
Recognized Excellence - Scott was a great project manager and Amber greatly improved the product with her design services. Alex was a terrific tile installer and Octavio went the extra mile with his plumbing and other services.
Additional Comments - Very satisfying and successful experience throughout. By far, the best contractor I've worked with.
Use Comments - Excellent team from the assistants to the owner. Never had a complaint about how they ran very business and if I needed anything changed or fixed they were always happy to comply.
Additional Comments - They have great references for materials. Everyone we worked with from cabinets to flooring were just as amazing.
Satisfaction - Amber the Project Manager was our main contact. She is very knowledgeable and communicates effectively. Great interpersonal skills. Highly recommended.
Additional Comments - The whole house remodel was completed sooner than the projected timeline and within my budget. I am in the residential rental housing business for over 30 years. As such, I am knowledgeable in the remodel and repair aspects of rental housing. Based on these experiences, I can say that Domenichini Construction have my highest recommendation.
Conscientious And Polite Employees - I have been nothing but happy with D.R. Domenichini Construction.
Satisfaction - What I liked most about working with D.R. Domenichini Construction is that they were on schedule and on time on everything.
Recognized Excellence - I would like to recognize Jessica for her exceptional service; she was extremely good.
Use Comments - This has been by far the best renovation experience we have ever had, and in all ways it went beyond our expectations. In addition to all the five star points mentioned above, is Domenichini's unique scheduling program which details actions and deliverables for the entire project at the outset.This schedule was never once missed. Awesome!
Satisfaction - Made what can easily be a difficult and trying experience a well ordered and straightforward process.
Recognized Excellence - Definitely Corbin King, our project manager. Great communicator with conscientious attention to detail and customer satisfaction.
Yes, I will recommend D.R. Domenichini.
Communication Satisfaction - The communication was very good. At least 3 avenues of communication was used so I always received at least one when needed.
Attention To Detail Satisfaction - I've done a few projects and I've never had a contractor with more attention to detail and perseverance in getting the job right than Jessica Vergano.
Satisfaction - I liked that Jessica Vergano kept a critical eye on each task and made sure it was completed to her satisfaction, which was often more than I expected but made me feel the price was well worth it.
Additional Comments - I was very satisfied that the job ended on schedule and looked so beautiful.
I am impressed by everyone I have felt with.
Conscientious And Polite Employees - the respect for each other and to myself was impressive
Satisfaction - I liked the way they stayed true to their word . If they said we’ll be there at 8 am they were. I liked the communication at the end of the day wrapping up what was done that day and letting me know if there was anyting expected of me to do.
Recognized Excellence - Corbin King was my project manager and he was exceptional. He was always on time, he was helpful in suggesting things I might consider and was a really good communicator.
Communication Satisfaction - Communication was always timely!
Conscientious And Polite Employees - Your employees are absolutely the best. Corbin was incredible - very detailed and always remained calm even under the most stressful situations - he’s the best! Octavio’s very detailed finish work and talent was always remarkable. Sergio talent for detailed tile work is remarkable.
Satisfaction - I’ve spoken to many people who have done remodels and Dave is the only Contractor that is so percise on finish dates and price quotes.
Use Comments - Project manager, Jessica, was excellent at keeping us posted with job progress and following up to completion, Top notch experience and would highly recommend D. R. Domenichini Construction to my friends!
Recognized Excellence - Jessica was an excellent project manager.
Our contractor was outstanding! Employees always on time, clean and non-intrusive. The finished product is amazing.
Satisfaction - The best part was the ease in working with our contractor and project manager. Communication was excellent, and the employees were polite, clean and respectful during the project.
Recognized Excellence - Amber Linse our project manager needs to be recognized for her outstanding service. Dave did an outstanding job putting together this company.
Improvements - I can’t say enough good things about D.R Domenichini. We had a few setbacks that was out of their control, but from the start of the project to the end, their professionalism and craftsmanship were beyond my expectations.
Satisfaction - Their professionalism. I have worked with other contractors before and none have been as professional and reliable as D.R Domenichini.
Recognized Excellence - EVERYONE was awesome, but I had the pleasure of working closely with Jessica. She was so much fun to work with as she understood my vision and ensured it was perfectly executed. She was always a text/phone call away when I had questions or concerns and was always very responsive. Thanks Jessica!
Satisfaction - Although our project finished behind schedule because of an unforeseen issue, I really like how they use a strict schedule to manage the process with transparency, and keep me on track with the decisions I needed to make in order to keep the project moving forward. This seemed like a unique aspect to this company and a big reason why I chose them and will use them for any future projects.
Recognized Excellence - Scott, our project manager, was terrific. I could tell he had our best interests at heart, and I relied on his advice throughout the project.
Additional Comments - This is a trustworthy company with great people. I would highly recommend D.R. Domenichini (and already have!).
Satisfaction - How easy they made everything for us and the level of professionalism from all of the employees. There were no surprises throughout the project, we were updated daily. I also liked the schedule that was given to us before the project started and that they actually stayed on schedule!
Recognized Excellence - Jesssica Vergano was outstanding throughout the whole remodel. She always kept us updated with what was going on. She was punctual and extremely detail oriented.. She always responded immediately whenever we had a question and even helped resolve an issue we had on a Sunday. Her positive attitude and friendliness made for a smooth bathroom remodel. Would also like to point out that Sergio does amazing tile work!!!
Additional Comments - From the initial consultation and design to the final inspection your employees displayed excellent customer service and professionalism. Everyone was respectful of our house and communicated with us exactly what they were doing. This was our first remodel project. Thank you for making it such a positive and successful one. We will definetly recommend you to friends and family and will be in contact when we have upcoming projects.
Satisfaction - Just knowing that we could count on them to be there when they said and get the job done right! We tell everyone we know that if they need a job done we know who they should call!
Recognized Excellence - Corbin was an awesome project manager and addressed all our questions and concerns!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of D.R. Domenichini Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys