Use Comments - We're very happy with our new home. It was a big project and there were hiccups like COVID and wildfires that put a wrench in the works, but the team at DRD were fantastic at helping us through it all. Highly recommend. We would use them again if we had another home remodel to do.
Satisfaction - Their turnkey service and total project management from design and permits, through to execution. Also their drive to ensure our satisfaction.
I was very impressed with the whole experience of working with DRD Construction. They executed a complete renovation of my 100 year old house during the pandemic. We started construction at the start of February 2020 so when construction shut down in mid March, they'd removed the exterior rear wall, all electrical, plumbing, sewer and plaster from nearly all the walls. When construction was permitted a couple months later, the schedule was adjusted for the 2 month gap. I moved in on the day promised on the schedule. This is not to say that there were no surprises along the way but rather that DRD anticipated that some number of them would occur and reacted quickly and effectively to stay on track.
The quality of the work was excellent. DRD hires subs who are very good - some of the them spectacular - and my DRD project manager, Corbin King, worked tirelessly to ensure that both schedule and quality were up to expectations. He provided daily updates on progress, questions and difficulties. He is a skilled craftsman so, on several occasions, when the planned approach to making progress faltered, he pitched in personally to keep things moving.
The project tracking software work remarkably well, complementing the personal communication activities rather than getting in the way of communication. It was more useful than I'd anticipated at the start of the project.
Excellent work under difficult circumstances. Well done. Thank you.
If I had it to do over again, I'd hire DRD in a heartbeat. Especially if I got Corbin to run the job.
Attention To Detail Satisfaction - Quality work down to the finest detail!
Conscientious And Polite Employees - All Project managers and contractors a pleasure to work with
The top-notch professionalism along with the personal touch, caring for the customer, and attention to detail sets you apart by a wide margin. We have and will continue to recommend you.
Satisfaction - Professionalism, ownership and accountability of the project, and adherence to schedules. The additional personal touch is absolutely wonderful.
Recognized Excellence - Dave and Scott are a dream team to work with. Dave was 100% upfront and transparent from our first meeting, was accurate even with estimates, apart from being very personable and approachable. Scott, we cannot say enough good about, and we are likely understating his contributions. He is masterfully professional, kind, thoughtful, calm, and caring whilst taking care of multiple simultaneous moving parts behind the scenes to ensure that schedules & needs are met. He is open to listening to any concerns, changes/additions and proposes actionable solutions. We'd like to especially also call out his thoughtfulness in proposing ideas and adjusting logistics on his end, in order to minimise disruptions to our living arrangement whilst the work was in progress. Our grateful thanks.
We're incredibly happy with our kitchen remodel. Everyone we interacted with from start to finish was a pleasure to work with. As with any big project, there were a few hiccups along the way, but Scott, Amber, and the rest of the team responded promptly and professionally. We'd be happy to use D.R. Domenichini again in the future.
Recognized Excellence - Scott was fantastic and very easy to work with.
I have already recommended them to my brother in law for their kitchen
Satisfaction - I enjoyed how nice and informative all the employees were and the quality of the work was fantastic
Recognized Excellence - Amber and Tom and Nicole were all amazing to work with. Fun and professional!
Beautiful work. Design was fabulous. Organization of the all the pieces was great. Loved the website as a way to communicate and keep track of the project.
Communication Satisfaction - Communication with DRD was very clear. Each day I knew what was going on with the project.
Responsiveness Satisfaction - DRD paid attention to my requests and all my concerns were addressed.
Satisfaction - The team was always great about communicating with us and were great at explaining each step in the process.
I will and have both to friends and complete strangers.
Communication Satisfaction - We had multiple communication streams, daily updates, and frequent base touches when something wasn't going to plan. Corbin in particular was very good about making sure we knew what was going on that week. One very helpful thing Corbin did a number of times was to estimate the invoices a month or two in advance. This allowed me to be able to make sure the funds were ready without scrambling every week.
Reliability Satisfaction - After hearing construction horror stories about projects going on for months, it was amazing to have everything go so smoothly. When there were issues, like the tile needing to be made in house instead of being shipped from China, or the interminable delay from the city for getting the concrete paperwork signed off, Corbin was always very upfront right away and worked tirelessly to get the issue moved forward.
Price Satisfaction - Let's be honest - we ended up spending more than we thought we would before starting the project. But your quality of work, the reliability, the thoroughness - it makes it all worth it. Also, any time we got into the details with a price breakdown, it was all very reasonable.
Overall Performance - You guys are awesome. The new part of the house is gorgeous and the interior was done on time, which is amazing for basically doubling the size of our house. The worst I can say is that it makes me notice all the little things in the old part of the house that needs fixing. And your team fixed a lot of those too!
Recognized Excellence - Jessica was a great project manager.
Satisfaction - Extremely satisfied. Jessica did a great job with our project and we loved Brooke’s vision and ideas to really make our bathroom what we wanted. And Sergio is a tile genius!! The inlay tile is amazing!!! We are excited to work on our future projects with you!!
Recognized Excellence - Jessica was amazing to work with. Her attention to detail is top notch. Everyone that came to our home was honestly pretty great.
Satisfaction - What I liked most about working with them was their responsiveness.
Satisfaction - Peace of mind knowing that you would do what it takes to get the job done correctly.
Recognized Excellence - Everyone at DRD is truly great, Corbin went above and beyond! DRD staff is respectful, honest and care not only about doing the job right but about your satisfaction.
Satisfaction - When things went wrong, they remedied the situation completely and without blame or hesitation. Also, the job was well managed and stayed on schedule and within budget from start to finish.
Recognized Excellence - Scott was a great project manager and Amber greatly improved the product with her design services. Alex was a terrific tile installer and Octavio went the extra mile with his plumbing and other services.
Additional Comments - Very satisfying and successful experience throughout. By far, the best contractor I've worked with.
Use Comments - Excellent team from the assistants to the owner. Never had a complaint about how they ran very business and if I needed anything changed or fixed they were always happy to comply.
Additional Comments - They have great references for materials. Everyone we worked with from cabinets to flooring were just as amazing.
Satisfaction - Amber the Project Manager was our main contact. She is very knowledgeable and communicates effectively. Great interpersonal skills. Highly recommended.
Additional Comments - The whole house remodel was completed sooner than the projected timeline and within my budget. I am in the residential rental housing business for over 30 years. As such, I am knowledgeable in the remodel and repair aspects of rental housing. Based on these experiences, I can say that Domenichini Construction have my highest recommendation.
Conscientious And Polite Employees - I have been nothing but happy with D.R. Domenichini Construction.
Satisfaction - What I liked most about working with D.R. Domenichini Construction is that they were on schedule and on time on everything.
Recognized Excellence - I would like to recognize Jessica for her exceptional service; she was extremely good.
Use Comments - This has been by far the best renovation experience we have ever had, and in all ways it went beyond our expectations. In addition to all the five star points mentioned above, is Domenichini's unique scheduling program which details actions and deliverables for the entire project at the outset.This schedule was never once missed. Awesome!
Satisfaction - Made what can easily be a difficult and trying experience a well ordered and straightforward process.
Recognized Excellence - Definitely Corbin King, our project manager. Great communicator with conscientious attention to detail and customer satisfaction.
Yes, I will recommend D.R. Domenichini.
Communication Satisfaction - The communication was very good. At least 3 avenues of communication was used so I always received at least one when needed.
Attention To Detail Satisfaction - I've done a few projects and I've never had a contractor with more attention to detail and perseverance in getting the job right than Jessica Vergano.
Satisfaction - I liked that Jessica Vergano kept a critical eye on each task and made sure it was completed to her satisfaction, which was often more than I expected but made me feel the price was well worth it.
Additional Comments - I was very satisfied that the job ended on schedule and looked so beautiful.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of D.R. Domenichini Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys