Cook's Kitchen and Bath were very professional and took seriously our requests and did not try to pressure us into anything that we did not want which we really appreciated.
Recognized Excellence - It was great working with Trevor and Dave on the planning and selection of our cabinetry. Chris and his installation colleagues were great to work with and very professional. Cook's Kitchen and Bath was a great company to work with and we would recommend anyone to use their services.
Additional Comments - Using Cook's Kitchen and Bath was a great experience and they met or exceeded our expectations in all areas.
Cook's did an awesome job, and we couldn't be happier with the outcome! An amazing transformation from a poorly designed kitchen showing its' age to one that is aesthetically beautiful and efficient.
Additional Comments - Our new kitchen exceeds expectations both in functionality and appearance! Very grateful for the planning & effort to successfully install our beautiful, large corner pantry
Absolutely!! We already have.
Recognized Excellence - We are grateful for the wonderful service that everyone provided. David understood what we wanted and made sure we stayed on budget! Chris and Tim always kept constant communication and helped us make the best last minute decisions as they came up. The entire team that we worked with was incredible and patient!
Areas Of Satisfaction - With all the horror stories we had heard about living through a remodel, we were extremely pleased that our project stayed within the projected timeline for completion. Once construction started, the entire process was smooth sailing.
Additional Comments - I had a conversation with Chris after our project was completed. He asked me how were liking the new kitchen. I told him that we loved it, it's everything that we wanted and had envisioned. Cook's Kitchen and Bath is definitely in the "making dreams come true" business.
We have dealt with Cook's Kitchen and Bath three times and have been satisfied with them every time.
Recognized Excellence - Dave and his subcontractors all did excellent work.
great quality cabinets chosen for our bathroom project. Very knowledgeable staff.
They were amazing and got everything done. They gave us a schedule and followed through. They also cleaned everything.
Recognized Excellence - I would like to recognize everyone who participated in the project. They wore mask during Covid. I remember Chris, and I saw him all the time. I would like to recognize him for his exceptional service, but the entire crew did a good job.
I would tell folks look no further.
Lead Source - Through our son
Areas For Improvement - None.
Areas Of Satisfaction - Quality of materials and installations.
Lead Source - Home show.
Areas Of Satisfaction - I was most satisfied with their responsiveness. Dave and Chris were two of the nicest guys ever. They did what they said they would and even more!
Lead Source - I think it was through Diamond Certified.
I can not recommend Cook's Kitchen and bath. They use several subcontractors, we had over 30 different people in and out of our house through out the project. A job that was estimated to take 3-4 weeks took 8! I was often told by the main contractor we worked with that items I showed a concern about "Were the best we can do" although many of them got resolved I felt like I had to fight to resolve them. There are still aspects of the bathroom we are unhappy with, but really just wanted the job to be complete near the end.
Areas Of Satisfaction - The workers were professional and knew their trade. Bathroom looks beautiful.
I looked around at other kitchen remodel contractors. I went to various kitchen counter top places and 3 other contractors visit my residence. Dave came and immediately took rough measurement drawings. I was impressed. when I made my first installment payment, Dave give me "my copy" of the contract and scope of work in a binder for my own reference. Dave and the installers were very professional and cleaned up every time at the end of their work that day. They also placed plastic sheeting over things in the kitchen area for protect them from dust flying debris from the work they had done. Dave recommended a certain brand of stainless kitchen sink which I have never had before(I had porcelain for many years) and a certain brand of kitchen faucet. The faucet and sink brands I never heard of and went online to look at them. The home improvement centers and other places did not have this brand. I was very pleased with the faucet and sink installed. They really did an outstanding job.
The combination of their expertise, use of quality products, and attention to any problems that come up -- even minor ones -- are all very strong points for Cook's Kitchen and Bath, Inc. Those are the reasons that I would fully recommend them to anyone. Their prices are higher than I wish, but probably exactly in line with their quality work. All pricing / budget items were fully reconciled before the contract was prepared and there were no cost surprises during the job. My one caveat is that an owner needs to be flexible to schedule changes. Cook's Kitchen and Bath, Inc. has performed major renovation on both of my bathrooms in the last couple years. In both cases, I am very happy with the results. In both cases the job stayed very close to schedule until near the end. Both jobs finished a little behind schedule and it was the last 5% that caused the slippage.
I am truly impress with the transformation of my kitchen from start to the finish work.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cook's Kitchen and Bath, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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