Areas Of Satisfaction - I liked that they showed up on time, did the job as requested, and the cost was what they quoted.
Everything is absolutely perfect. They are the best people, and I am not kidding you, the best people to have. I would give them a 6-star rating. They really are, and Bob is the best.
It didn't smell fresh at all.
We are happy with the service and they are very efficient.
The rugs didn't come as clean as I thought they should have.
They did carpet and upholstery cleaning. They were very efficient, very friendly, and very easy to deal with. I'd probably give them an A+ overall. I didn't have any complaints with them at all.
They were wonderful. We had a ton of different things that went wrong in our house and we had a ton of restoration done and they were one of the few people who came to do work who were just awesome. They did a terrazzo refinishing for us. They were just very upfront and informative. They were totally on time. Scheduling wasn't a problem. They were clean, just five stars all across the board. The price was incredible for what they did.
They did carpet cleaning. They just were efficient, fast, and did a very good job. They were very polite and well mannered. I'd give them an A+ for sure. I don't have any complaints. I would recommend them to anybody.
They do a great job. They've done work a couple of times for me, and they've done a great job. They’ve done carpet, and they've also done some upholstery. They are very reasonably priced. They are professional. They're on time. When they tell you they're going to be there at a certain time, they're there at a certain time. They don't play around. They work from the time they get here until they leave. They're just good people. I'd give them an A+ for the overall experience. I don't have any complaints with those guys. They're awesome. That's why I've called them back to do work for me more than once.
We’ve used them many, many times over the years. They've done carpet, upholstery, and tile and grout cleaning. They always do a good job. It's a family business, and I really like them. They're always reliable. They're there when you need them, and they stand behind their work. I'd give them an A+ overall. If there's a problem, they come back. They're a really good company to work with. If it's not right, they're back. I only remember one time when they did come back, and that was one of the subcontractors. They came back and fixed what needed to be fixed. They're just really good guys. I did have a complaint at one point, but they came right back and made it good.
We've had them four times over the years, and they've been professional and do excellent work. It was carpet and upholstery cleaning. They made sure all the furniture was lifted up and protectors put under the likes of it so that it could dry properly. I'd give them an A+ overall. They came on time, were easy to schedule, and were very helpful.
They came in when they were supposed to, and they did the job quickly and efficiently and left in a timely manner. We're a pharmacy, so it was carpeting. They did a large amount of space. I'd give them an A+.
Before we left Florida, they did the carpet work. I remember being happy with their work. I think it was good work without any issues. I don't think we have any complaints. I'd be very likely to recommend them. I remember being happy with them.
They did a wonderful job. They do carpet cleaning. There were no issues, overall. It was fine; it was excellent.
They did a nice job, and I was pleased. It was tile work and carpet, too. They did an excellent job with no issues.
They're wonderful. I love them, so anything you ask me is going to be a ten if that's the highest because I love them. They do my carpets. They have done tile or grout for one of my good friends, and they have done a wonderful job. They're very trustworthy as well. It's usually almost always the same people, and I've gotten a relationship with them. I literally wouldn't have any qualms with leaving with them in the house. They do an excellent job. I have no complaints, and I've been using them for 2 years. I'd give them an A+. I have recommended them many times before.
They were cleaning carpet. Very nice people who came to the house. I'd give them an A+.
They did carpet cleaning. They are the best pick. They did excellent, excellent work. They did a fantastic job. The carpet was cleaned. They were very courteous, very clean and neat. I can't say enough about them. I've used them over many years since I've lived in the place I'm living in now. They didn't just work here one time. They've worked here many times. I'd give them an A+ overall.
They do grout cleaning. They did what they said they'd do. The job was done good, and it was done quick. I'd give them an A+. It was good. I couldn't fault their customer service. I'd recommend them.
They did work for me about a year ago. They were cleaning my carpets. I just thought they were a very good company; very polite and very thorough. I'd give them an A+.
They’re our carpet cleaners. They were careful about my walls. They protected my walls when they came in with the big tubes or whatever they used to go up the stairs. I'd give them an A+.
I've been using them for 2 years. They're an excellent company. They've done tile and grout cleaning, and they've done carpet cleaning. All around, they're an excellent company. We leave them in our home. Their integrity is beyond reproach. I'd give them an A. No problems with them.
They’re the carpet cleaners. They did a good job. They did stairs. They were quick. They were clean. They covered the cabinets underneath the stairs so that the liquid didn't splatter all over it, so they were pretty clean and neat. I'd give them an A. They came on time.
I think they went to my townhome. I wasn't there when they were there, but it seemed everything looked OK except one stain. A stain didn't come out that I thought would. They just did the carpet cleaning. I'd give them a B.
They were cleaning the grout. They were timely and friendly. They did what they said they were going to do, and they did the job. I would say an A.
They did carpet cleaning. We use them. They're good. Good price. That kind of thing. I'd give them an A+. I did recommend them.
They were doing tile and grout cleaning. I'd give them an A.
It was a relatively positive experience. They at least rectified the problem. They originally cleaned the carpet. It had marks in it, so part of the carpet looked one color and another part looked the other, and they returned to rectify the situation by recleaning the carpet again. I'd give them a B. They didn't do the carpet right the first time.
It was carpet cleaning. They were very courteous and did a very good job. I'd give them an A+ overall.
They cleaned my dining room chairs. They did an excellent job. They charged what they said they would. They came when they said they would, and they were pleasant. All around good. I'd give them an A+. No complaints.
They were cleaning carpets. They were courteous. They were on time, and they were professional. I'd give them an A+.
They were doing carpet cleaning. They just seem like a good, fair company to do business with. I'd give them an A. They were on time. They seemed to know everything they were doing. They did a good job.
They did rug cleaning. They did a fine job.
They did carpet cleaning. They came like the day we called because we were moving into a new home and really wanted the carpet cleaned before our furniture got there. They were able to come right away, so we appreciated that. They got out stains that we didn't think they would be able to get out, and the carpet looks brand-new. It was a good experience. I'd give them an A+.
They did great. They were cleaning carpets for me. They were quick and did a great job. I'd give them an A+. They were polite. They were on time. They were actually a little bit early. They were great. Their cleanliness was very good.
They did a good job. They cleaned the carpet.
They were doing carpet. I'm happy with the job. It was good. I'd give them an A. Cleanliness was good, and I was happy with the job.
They were on time. They were professional and courteous. They did send a card six months or a year from the time of their appointment for me to follow up with them to do more services. I thought that was kind of a nice touch. I'd give them an A.
They did the carpet cleaning. I need them to come over again. They cleaned my carpets, and they were so genuine. They really wanted to do the best job that they could. Their customer service and attitude is good. They are young men. It was quite a positive experience. As a matter of fact, I need to call them back. I'd give them an A. I recommend them. They are excellent.
They were wonderful. It was just as quoted and timely service. They did steam cleaning of all my carpeting. They were timely. I was satisfied with the job performed, and it was affordable. I'd give them an A.
They did carpet and furniture cleaning. They showed up on time, and they were very courteous and very neat. Local family, so we love supporting local business. I'd give them an A.
They did carpet cleaning. They were just very polite and professional, and they did a good job. They were just very personable, and they just made it very pleasant. They were on time. I'd give them an A.
The rug. You were terrific. We liked you. They were wonderful. They did a rug. A whole rug cleaning and they did an excellent job. They did underneath and on top and I can't say enough about them. I thought they were the best. They had your main qualities. They had intellectual skills. They knew the product and they knew what was needed and they did the job. I'd give them an A. They were extremely in all aspects.
They did a carpet cleaning in a couple of rooms. They showed up on time, and they have a good price, a discounted price. I'd give them an A.
They were on time and did good work. I had tile and grout and also carpet work. I'd give the overall experience an A.
It was an average experience. They did carpet cleaning. I'd give the overall experience a C. Their punctuality was OK. Their expertise was average. I had some stuff that went missing after they left. I'm not sure whether it was them or someone else, but I've never had anything missing from my house since some company came in. So I don't know if I would recommend them because I feel very unsure about recommending someone like that.
They're fine. I don't have a problem with them. They're great. I've used them more than once and never had a problem. They’re reasonably priced. They cleaned the carpet.
It was very good. It was fine. I dealt with them before. They did carpet cleaning only. I didn't have any complaints. I would definitely recommend them. I've used them numerous times. They're dependable, nice, friendly, and honest, and they stand by their work.
They showed up on time. They did what they were supposed to do. They were reasonably priced. I was happy with them. I had two Oriental rugs that I needed cleaned, and that's what they did. They cleaned them in place. They were an A+. I already have recommended them.
They were fine. They just came in and redid our marble floors. Everything was fine with that. I had no complaints at all.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Color King as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys