Areas Of Satisfaction - I liked that they showed up on time, did the job as requested, and the cost was what they quoted.
Everything is absolutely perfect. They are the best people, and I am not kidding you, the best people to have. I would give them a 6-star rating. They really are, and Bob is the best.
It didn't smell fresh at all.
We are happy with the service and they are very efficient.
The rugs didn't come as clean as I thought they should have.
They did carpet and upholstery cleaning. They were very efficient, very friendly, and very easy to deal with. I'd probably give them an A+ overall. I didn't have any complaints with them at all.
They were wonderful. We had a ton of different things that went wrong in our house and we had a ton of restoration done and they were one of the few people who came to do work who were just awesome. They did a terrazzo refinishing for us. They were just very upfront and informative. They were totally on time. Scheduling wasn't a problem. They were clean, just five stars all across the board. The price was incredible for what they did.
They did carpet cleaning. They just were efficient, fast, and did a very good job. They were very polite and well mannered. I'd give them an A+ for sure. I don't have any complaints. I would recommend them to anybody.
They do a great job. They've done work a couple of times for me, and they've done a great job. They’ve done carpet, and they've also done some upholstery. They are very reasonably priced. They are professional. They're on time. When they tell you they're going to be there at a certain time, they're there at a certain time. They don't play around. They work from the time they get here until they leave. They're just good people. I'd give them an A+ for the overall experience. I don't have any complaints with those guys. They're awesome. That's why I've called them back to do work for me more than once.
We’ve used them many, many times over the years. They've done carpet, upholstery, and tile and grout cleaning. They always do a good job. It's a family business, and I really like them. They're always reliable. They're there when you need them, and they stand behind their work. I'd give them an A+ overall. If there's a problem, they come back. They're a really good company to work with. If it's not right, they're back. I only remember one time when they did come back, and that was one of the subcontractors. They came back and fixed what needed to be fixed. They're just really good guys. I did have a complaint at one point, but they came right back and made it good.
We've had them four times over the years, and they've been professional and do excellent work. It was carpet and upholstery cleaning. They made sure all the furniture was lifted up and protectors put under the likes of it so that it could dry properly. I'd give them an A+ overall. They came on time, were easy to schedule, and were very helpful.
They came in when they were supposed to, and they did the job quickly and efficiently and left in a timely manner. We're a pharmacy, so it was carpeting. They did a large amount of space. I'd give them an A+.
Before we left Florida, they did the carpet work. I remember being happy with their work. I think it was good work without any issues. I don't think we have any complaints. I'd be very likely to recommend them. I remember being happy with them.
They did a wonderful job. They do carpet cleaning. There were no issues, overall. It was fine; it was excellent.
They did a nice job, and I was pleased. It was tile work and carpet, too. They did an excellent job with no issues.
They're wonderful. I love them, so anything you ask me is going to be a ten if that's the highest because I love them. They do my carpets. They have done tile or grout for one of my good friends, and they have done a wonderful job. They're very trustworthy as well. It's usually almost always the same people, and I've gotten a relationship with them. I literally wouldn't have any qualms with leaving with them in the house. They do an excellent job. I have no complaints, and I've been using them for 2 years. I'd give them an A+. I have recommended them many times before.
They were cleaning carpet. Very nice people who came to the house. I'd give them an A+.
They did carpet cleaning. They are the best pick. They did excellent, excellent work. They did a fantastic job. The carpet was cleaned. They were very courteous, very clean and neat. I can't say enough about them. I've used them over many years since I've lived in the place I'm living in now. They didn't just work here one time. They've worked here many times. I'd give them an A+ overall.
They do grout cleaning. They did what they said they'd do. The job was done good, and it was done quick. I'd give them an A+. It was good. I couldn't fault their customer service. I'd recommend them.
They did work for me about a year ago. They were cleaning my carpets. I just thought they were a very good company; very polite and very thorough. I'd give them an A+.
They’re our carpet cleaners. They were careful about my walls. They protected my walls when they came in with the big tubes or whatever they used to go up the stairs. I'd give them an A+.
I've been using them for 2 years. They're an excellent company. They've done tile and grout cleaning, and they've done carpet cleaning. All around, they're an excellent company. We leave them in our home. Their integrity is beyond reproach. I'd give them an A. No problems with them.
They’re the carpet cleaners. They did a good job. They did stairs. They were quick. They were clean. They covered the cabinets underneath the stairs so that the liquid didn't splatter all over it, so they were pretty clean and neat. I'd give them an A. They came on time.
I think they went to my townhome. I wasn't there when they were there, but it seemed everything looked OK except one stain. A stain didn't come out that I thought would. They just did the carpet cleaning. I'd give them a B.
They were cleaning the grout. They were timely and friendly. They did what they said they were going to do, and they did the job. I would say an A.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Color King as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys