I am very likely to recommend Chicago Window Guy to a friend. I was very pleased with the price, quality of the products and customer service.
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We were very pleased with everything from the first meeting to ending of the job. All home remodeling should be this professional.
Mike Carson is one of the most conscientious and customer-attentive professionals I have encountered. Service is stellar. Same goes for the rest of his team. The product was excellent. Highly recommended.
We had a flood on Saturday, July 4th weekend and contacted our insurance company who in turn contacted American Cleaning and Restoration South LLC who then contacted us immediately. They were willing to come out right away which would mean arriving around midnight. We opted for first thing Sunday... more
All the staff at Tundraland are very professional, knowledgeable and friendly.
I thought the end product was extremely lacking. The renderings didn't look correct since the windows and ceilings were not correctly represented even though pictures and dimensions were provided. I also thought the selection process was very limited. I would not recommend this to anyone as I th... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Chicago Window Guy as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys