Charm City Roofing

I highly recommend Charm City Roofing. Roger is fair, professional, courteous, and extremely knowledgeable. He addressed all of my concerns and answered all of my questions. His staff, Bonnie, is extremely customer service focused. They made it very easy for me to work with them. They are BBB A+ and 5-star for a reason. They are simply the best, head and shoulders above the rest. Make Charm City Roofing the company to address all your roofing needs.

Recognized Excellence

I'd like to recognize Rodger Bush for coming out, he did a great job. It just finished raining here and we have no leaks!

Additional Comments

Everyone was very respectful to me and my wife, the crew came in did what they do cleaned up and left the money behind, I had to call Pedro for him to come back and pick it up. The team is trust worthy and would highly recommend to any and everyone I come in contact with that has a home. God bless fam.

Recognized Excellence

Jake Bowersox, Roger, the wonderful ladies who answer the phone, and the entire team who arrived and redid my roof in one day!

Areas Of Satisfaction

Their friendly professionalism. Their wonderful ability to explain what was involved in my roofing project without making me feel like a dope. I never felt uncomfortable throughout my entire project.

Additional Comments

It was a pleasure dealing with Charm City Roofers. My only regret is that I didn't find them sooner!

Company provided no detail in their closing invoice. When a more detailed invoice was requested, no reply was given.

Areas Of Satisfaction

They exceeded my expectations by finishing in one day,

Charm City Roofing does professional and great quality work, at a great price.

Roger and his crew were awesome. They did a great job.

Areas Of Satisfaction

I am satisfied with the overall. I am also satisfied with the timeliness, they did what they said they would do and what I wanted. A reputable company and I am very satisfied.

We had ongoing problems with leaking skylights that several contractors tried and failed to fix. After getting a ridiculously high estimate from another roofing company, I called Charm City Roofing based on their online reviews. Their customer service, sales process, and work was all very impressive. Good communication. The skylights were a bit drafty after they were first installed, but someone came right out and fixed the problem. We paid 1/3 of what the other roofers quoted us and are very satisfied with our new roof and skylights.

Areas Of Satisfaction

I was most satisfied that they did the job quickly. Once they got going on it, it was done within a day. I was happy with that.

Charm City Roofing did an exceptional job on my roof. They came in on budget and finished on time. I recommend them without reservation.

Professional & Organized

They were great.

Installation Crew

They started when they said they were going to start and finished when they said they were going to finish.

Areas Of Satisfaction

I was most satisfied with the communication.

Areas Of Satisfaction

I was most satisfied with the level of professionalism and working around my schedule. The quality of the products offered as well.

Charm City Roofing was able to resolve a leak in my roof that I had five other contractors fail to fix over the last decade. Thousands of wasted dollars until CC Roofing came out and worked with me to fix the problem. Always took my calls and never once balked at meeting with me for an estimate. I'm relieved that this leak in my past.

Charm City Roofing did an excellent work when tearing off and replacing my roof. The job required more time than initially expected due to the amount of material involved in the tear off, yet the price did not increase. The owner, Roger, is an excellent communicator and the crew was skilled, efficient, and pleasant. I could not be more pleased and have recommended Charm City Roofing to my neighbors and on Facebook.

Charm City Roofing was able to think out of the box and take care of getting my roof fixed!

I would definitely recommend this company to my family and friends. They did an excellent job considering what needed to be done. They did the job in less than a day. They didnt ask for anything. The workers left the outside clean.

My experience working with the whole team was great! They were extremely communicative, responsive and sent drone pictures throughout the process. They answered my many questions and I felt the whole process was extremely easy to navigate. I’ve already recommended them to a neighbor!

Areas Of Satisfaction

I was most satisfied with the salesman. He was very knowledgable.

Additional Comments

They did a good job.

Areas Of Satisfaction

They are very proffesional.

Very professional and courteous service. Was given good free advice on the design of our flat roof that was connected to our pitched roof.

Areas Of Satisfaction

Roger was there on the spot to make certain everything was done as suggested.

I think the work they did was good but I would like to contact them on the condition of my roof and hope to hear back from them in a timely manner.

Areas Of Satisfaction

I was most satisfied that they were very efficient. They did it all when they said. They were also responsive after which was helpful.