I was not disappointed - I thought the estimate was fair, the crew did a good job.

I love how my deck turned out! I would say that I was frustrated before work was able to begin with the communication and timeline (see additional comments), but I would still recommend this company to my friends.

The team was fast, cleaned up the entire area and did a phenomenal job. They communicated any changes to the schedule beforehand and the final invoice was exactly what they quoted us. No hidden surprises.

Would recommend to anyone. They were prompt and communicated clearly.

Darius was very fast coming to inspect the roof after leakage in rain storm. Others I called didn’t set a date quickly.

From start to finish Mac and crew were very professional in the whole process. From inspection to clean up at the end of job we were very pleased

Charm City Roofing was very professional in every aspect They exceeded my expectations in every way. I couldn't be happier with the whole process and results. Mark Tanner was clear about what to expect and added to the project a few needed jobs. The project was on time and way close to budget, considering all the carpentry work needed. The workers were skilled, a pleasure to watch. The cleanup amazing! Couldn't have asked for more from everyone involved. Thank you all so much! .

Felt like I had a 2nd job having to manage them and making sure they did what the contract stated. They missed some items which I had to point out, felt like they were try to take shortcuts.

They were reliable, communicative, and I found that they followed through with everything they said they were going to do. They worked efficiently, and completed the job in the time frame they gave me.

Good roofing job to my knowledge, but a lot of miscommunication afterwards following a roofing leak that could have been prevented.

Charm City is familiar with our Canton Square HOA requirements.

The crew was extremely professional and courteous. Got the job done on time.

Charm City Roofing provided a very thorough site visit, outlining numerous options for the project. The salesperson answered every question, and walked me through the contract thoroughly. Work was completed in a timely manner, to the specifications included in the contract. Overall, very happy with the service provided!

Excellent craftsmanship with zero collateral damage.

It was a smooth painless process from them coming out to give a quote to completing the roof. They arrived on time, completed the job, provided pictures and cleaned up after. So I will recommend them.

The response and openness and communication was top notch. The work has so far held up. I would recommend.

Fast, professional, clean, with excellent photo documentation and a warranty that adds incredible value. That is what makes Charm City Roofing a great choice for your roofing needs. I've already recommended them!

Need better communication especially leading up to the work day.

The service crew was quick, polite, great communicator, and punctual.

Charm City Roofing answered all our questions, took the time to explain the process to us and were very professional. Would recommend to a friend!

Good pricing

Darius, the salesperson, never sat down on my sofa or gave me a sales pitch. He went up on the roof in the rain, assessed the roof and sent me a detailed estimate which beat every other estimate by far. hte crew showed up on time and did a great job. No surprises or high prices.

Every member of the staff was so helpful.

It was a quick process! Darius was always available to answer any questions we had. Additionally, the team that worked on the roof were quick and cleaned up any mess and nails in the yard.

Charm City Roofing was very professional. The person I originally spoke with was very polite, knowledgeable, helpful, customer friendly, and made the experience great.