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This is an unbelievably great service! For a very small fraction of the cost to fully renovate our master bath, the Kohler Design Service walked us through every step of the process. They took ideas that were in our head and in magazine pictures we had seen and turned it into a complete plan ready t... more
There are a very qualified company.
Quality of materials and workmanship were stellar, however, the process of dealing with the office was very cumbersome. It took them 2 years to close my contract.
I had a good experience and I would recommend this company for first time buyers or existing buyers. The service was excellent, everything was done in a timely manner and I am very happy with my new Starlight Home.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Tile & Marble, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys