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John was very professional, knowledgeable, and patient. He was great to work with and personally came down the day after the job was done to follow up and make sure it was done right.
The experience was first class. I was impressed. Would gladly recommend them to anyone.
The Allen design team was fantastic to work with. We felt fully engaged and cared for throughout the whole process. Amazingly, despite some mid-work changes and the fire and mudslides, the project essentially was completed within the our expected time frame. And the quality and service never faulter... more
They need to work on their customer service.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Car Accident Injury Lawyer as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys