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Fresh Coat did an excellent job painting the exterior of my home. His employees were very professional and neat.
They took a problem bath and turned it into a selling point.
If you are looking for a team that is going to be very understanding of circumstances as well as be very considerate of what your are looking for, not just as a new homeowner, but long term, they are definitely a team that I would recommend working with. They are flexible, understanding and adaptabl... more
The owners are very nice in the beginning and then if there's something they can't or don't want to fix, they just don't call you back. That's frustrating.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Brightdirectory as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys