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PCI did a great job from start to finish. Heather was over-the-top accommodating us when other issues arose during our kitchen remodel. The installers were great as well. The countertop (silestone quartz) looks and fits great!
The designer, Nora, at Reborn Cabinets is good. She is the best designer there.
This was our first major remodel, and we were delighted with our experience with Westside Remodeling from start to finish. We had a clear idea of what we wanted, and Alana's knowledge and experience helped us to translate this into reality. The construction project itself went very smoothly - the cr... more
There were some ups and downs, but in the end they got it right!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Best Quality Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys