The Bercher Homes team is exceptional! The workmanship and attention to detail in every home is outstanding. Would highly recommend to anyone.

This team is extremely easy to work with and amazingly responsive. It was nice to hear all the external vendors speak highly of the Bercher team as well.

Overall Experience 1-10

Overall Experience 1-10 - 10

Overall Experience 1-10

Overall Experience 1-10 - 10

Better Service

Better Service - You guys were excellent

As mentioned before and to any interested home buyer, this is our 9th new home construction and Bercher Homes has been absolutely the best from the start to the end. We have now been in our Bercher home for over one year and could not be happier or more pleased.

Responsive Design

Responsive Design - Bercher offers many different home designs and even the elevations of each design offers a totally different look.

Construction Quality

Construction Quality - Again, Bercher offers a complete package with excellent materials and workmanship, if there is a problem, they fix it or replace it.

Problem Resolution

Problem Resolution - It doesn’t matter if it’s a big issue or some little issue, they take it on immediately and make it right. No builder could ever be as responsive as Bercher. I have had larger builders and custom builders, Bercher is the best.

Punchlist

Punchlist - Punch list are done on time and completely satisfactory. They even do their best to pick a day that is convenient for the home owner and get whatever trade necessary in your home and out that day.

Warranty

Warranty - Never a problem and neighbors talk, I personally don’t think they are the best.

Areas For Improvement

Areas For Improvement - Zero complaints. I love these people.

Overall Experience 1-10

Overall Experience 1-10 - A big 10, very happy, they are the best.

Bercher has high standards in their building

Responsive Design

Responsive Design - Quality is exceptional in the design of our home

Communication

Communication - Whenever I’ve had a question, someone has responded quickly

Overall Experience 1-10

Overall Experience 1-10 - 10!

Overall Experience 1-10

Overall Experience 1-10 - 10

Additional Comments

Additional Comments - Really great experience

Overall Experience 1-10

Overall Experience 1-10 - 10 for sure

Areas Of Satisfaction

Areas Of Satisfaction - Excellent workmanship everywhere! And overall beauty

Overall Experience 1-10

Overall Experience 1-10 - 10 First class builder

Bercher refused to repair major cracks in the Patio concrete. Offered to Caulk it and not repair. They did compensate with a $1,000 check. Sod was very poor quality. When replacing some dead SOD, they replaced patched with wrong grass. I had to have yard re Sodded at my own expense. Windows are very poor quality. Already having failures.

Overall Experience 1-10

Overall Experience 1-10 - 10

Problem Resolution

Problem Resolution - Rick did everything he promised to do.

Professional & Organized

Professional & Organized - The best and most professional walkthroughs and closing of our 8 homes we have purchased.

Additional Comments

Additional Comments - Even though this is a spec home it shows like a custom home and we love the features. Rick has been a great help from the punch list items to anything I’ve had a question about this far.

Better Service

Better Service - I don't think it can get any better service than this

Areas For Improvement

Areas For Improvement - Beyond satisfied with the quality of work and services provided

Additional Comments

Additional Comments - Overall our experience with Bercher Homes, was extraordinary this home far exceeded our expectations Team Wilson's are extremely blessed, and our Retirement home truly rocks. From working with Jennifer to Chris, who made this process seamless, a special acknowledgement of Chris, who is a true professional but a even better person thank you for being available to address all matters and concerns. The Bercher organization definitely benefits with you being a teammate.

Overall Experience 1-10

Overall Experience 1-10 - 10

Additional Comments

Additional Comments - Suzette and I, have now been in our home for 2yrs, and we are just as pleased with the service we received the day of our closing. Bercher is a topnotch organization and we are pleased to have partnered with them, from the quality of the home, and the responsiveness is first class.

Communication

Communication - The communication was clear and concise, this purchase was done, while my wife and I were stationed in Missouri. So the phone calls, emails, and video conferences were vital very pleased with the communication piece.

Construction Quality

Construction Quality - The quality work by Mr. Chris and his team is beyond reproach, Bercher Homes are beautiful and simply amazing the level of details are unmatched.

Additional Comments

Additional Comments - My wife and I true believers that Bercher Homes, are superbly built, beautiful craftsmanship and architectural designs are magnificent.

Problem Resolution

Problem Resolution - Bercher Homes responds quickly and very professionally.

Overall Experience

Overall Experience - Angie Reuter, Rick LaBarbera, Thomas Mccormick provided exceptional customer service. From the initial build/design to the warranty work, our best interest and concerns were truly a priority with every interaction with either one of them.

Areas Of Satisfaction

Areas Of Satisfaction - Our expectations were exceeded in all interactions.

The quality of Bercher Homes is second to none! Owners, supervisors and staff are so good at making sure every detail and follow through is the best a new or seasoned home buyer could hope to find. They make buying a home from them a pure joy!

Overall Experience 1-10

Overall Experience 1-10 - Definite 10

Areas For Improvement

Areas For Improvement - All expectations were met and surpassed.

Areas Of Satisfaction

Areas Of Satisfaction - Every detail was best it could be.

My wife and I have recommended friends to consider Beecher Homes.

Responsive Design

Responsive Design - The floor plan we selected meets all our need.

Communication

Communication - Yes. Rick Labarbera was extremely professional and courteous throughout the build process. He was very knowledgeable addressing all of our questions and concerns.

Overall Experience 1-10

Overall Experience 1-10 - Our experience has been a 10. Rick has and was a great pleasure to work with.

Overall Experience 1-10

Overall Experience 1-10 - 10

Employees & Subcontractors

Employees & Subcontractors - All we had contact with were very professional and courteous.

Overall Experience 1-10

Overall Experience 1-10 - 10

Additional Comments

Additional Comments - Thank you for building a beautiful home!

Areas Of Satisfaction

Areas Of Satisfaction - I love the plan design and the builder finished construction as promised.

Overall Experience 1-10

Overall Experience 1-10 - 10

Employees & Subcontractors

Employees & Subcontractors - Chris is amazing!

After the experience I had with building my personal home with Bercher, I would not recommend them as a builder.

After moving to the Atlanta area in 2020, we quickly realized that Bercher Homes was one of the top builders in the area. The quality and attention to detail is outstanding. We are very happy with our home and would purchase again from them.

I would definitely recommend Bercher Homes! We had an amazing experience experience with everyone involved. Bercher Homes quality and attention to detail is top notch. They also have fantastic floorplans that make great use of all the square footage and maximize storage and space where it matters most. It was a very easy choice for us to choose Bercher.

Additional Comments

Additional Comments - We loved our experienced and have told many people about it and Bercher Homes.

Recognized Excellence

Recognized Excellence - The design consultant was fabulous. She created a work of art, and I feel blessed that I get to wake up every day to this art. We broke down the designs into stages, and that was very helpful. It can get overwhelming trying to pick out different things. She creates something beautiful, and I am appreciative of her expertise in guiding me. I appreciate the owner of the company sending out an email during COVID to let us know that they were dealing with logistic shortages with supply. He explained why some homes would be late being built, and I am grateful that he took the time to be open and honest about the challenges the company was facing.

I love my Bercher home!

Areas Of Satisfaction

Areas Of Satisfaction - The overall product is amazing. All of our friends love our home. The craftsmanship is superior to other builders.

If I ever had to build again, I would look for a Bercher Homes development. First Class!

Construction Quality

Construction Quality - Topnotch! Workmanship on special things like the opened staircase was first class.

Options

Options - Better than just satisfied. Very flexible build team.

Trust

Trust - They never missed on a promise!

Referred Others?

Referred Others? - I’ve had several friends admire my new house and I’ve told them how easy the process was, and how much I trust Bercher Homes.

Overall Experience 1-10

Overall Experience 1-10 - A definite 10!

Areas Of Satisfaction

Areas Of Satisfaction - The pricing was VERY fair. The design of the house is great. All of Bercher’s employees have been great to work with. I trust Bercher implicitly!

Additional Comments

Additional Comments - Bercher is a great builder! It’s been very easy working with them.

Additional Comments

Additional Comments - I wanted to pass on a Thank you to the Bercher team. The overall process was smooth and we have been super pleased with the house. This is our 3rd house that we have built and this one has been far the best experience out of all three. Thank you to everyone that made that happen. Especially getting in the house 2 weeks early to allow for our kids to start school on 1st day from their new home. A huge plus!!!

Start to finish Bercher was a class act! Having recently built a home in another state I did not know the process could be as smooth as Bercher made it. From sales to design center to project manager to close and everyone in between a great experience.

Additional Comments

Additional Comments - Bercher absolutely EXCEEDED our expectations. Having recently built a new home in another state our expectations were that we would have a good experience, typical for new home builds. To say that no stone was left unturned would be an understatement. From beginning to end we were kept informed in a timely manner of progress. The time frames from signing to completion were realistic. One unforeseen issue came up which was no fault of Bercher's. We were notified by our project manager Rick explaining the situation and that it would set our projected closing date out about 2 weeks. We greatly appreciated the notification as we would have never known of the issue if Bercher had not been transparent. Additionally, the issue had already been corrected when we were notified. We're hoping this will be our last move. But if we have to move again, we will seek out Bercher.

Areas Of Satisfaction

Areas Of Satisfaction - The overall process met my expectations. It was a much more pleasant experience than I had with a previous builder.

We already recommended Bercher Homes to a few people!

Rick has been the consummate professional and is a huge asset to the Bercher team. If he happens to be your future builder trust that you are in great hands. He knows his craft inside and out, better yet he is a great person!!

Overall Experience

Overall Experience - Couldn't be happier, even 2 years later.

They build a very quality maid home. When I wanted to add custom options, they worked very well with me. Somethings I understand they didn’t want to necessarily go all the way because what if somebody cannot close when it’s time to buy and they have to recoup that money. But 95% of the things that I wanted done got done. They are definitely in the business of customer satisfaction from the initial contact to the end and the warranty is top notch in the end. No company is going to do everything that you want them to do because it’s money on both sides but Bercher made sure that they did 95 to 98% of the things that I wanted done. I would definitely recommend them to anybody that asked me about their home and I would like to use them in the future. I am definitely a customer for life and I have nothing bad to say about them.

Areas Of Satisfaction

Areas Of Satisfaction - Overall home is well made and excellently quality.

Good reputation overall and with Becketts Walk neighborhood residents. Quality product.

Bercher Homes was an absolute pleasure and joy to trust in building our home. We signed a contract to build our new dream home a month before the world shut down for the Pandemic and with all the uncertainty in the world and with all of the supply chain disruptions Bercher took it in stride and exceeded every one of our expectations. We have been blessed to build three new homes over the last decade and our Bercher experience blew past all the other experiences we had with the previous national builders. I can't recommend Bercher's team enough.

Overall Experience 1-10

Overall Experience 1-10 - 11- The entire team start to finish was fantastic, you absolutely have a customer for life with us.

Overall Experience 1-10

Overall Experience 1-10 - 10

We have been so pleased with our Bercher Home! Everyone who walks in just loves this beautiful home. We highly recommend choosing a Bercher Home!

Overall Experience 1-10

Overall Experience 1-10 - 10; we are very pleased with our new Bercher Home!

Better Service

Better Service - The Bercher team is outstanding!

Additional Comments

Additional Comments - We have been telling everyone that you can’t go wrong with a Bercher Home! All of the floor plans are excellent, and the quality of construction is outstanding!

Areas Of Satisfaction

Areas Of Satisfaction - Construction quality and home layout

The quality of the windows are very poor. The majority windows do not sit flush to the window seal causes loss of energy. This is major product used in the construction of the home.

Bercher builds a quality home and is very responsive to address any concerns throughout the process.

We love our Bercher home, but the process of getting the house built came with a long list of issues.

Overall, it has been a great experience buying a Bercher home... we enjoyed the process and now enjoying our home and the lifestyle. Thank you.

Overall Experience 1-10

Overall Experience 1-10 - 10 - Very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, responsiveness, quality of work.

Better Service

Better Service - Bercher and all of its associates did great and provided excellent customer service.

Additional Comments

Additional Comments - Overall, it has been a delight working with Bercher homes.

Very attentive to details...well-constructed home, and any issues that did pop up were immediately remediated.

Construction Quality

Construction Quality - Very well made...top end materials. Floors don't squeak! "Good bones".

Overall Experience

Overall Experience - Have purchased 4 homes "new" from builders...Bercher delivered, in my opinion, the best experience.

Overall Experience 1-10

Overall Experience 1-10 - Confidently rate Bercher a "10"!

Great product. Great service and attention to detail.

Overall Experience 1-10

Overall Experience 1-10 - 10

Better Service

Better Service - Amazing team with the right people doing the right jobs. Truly caring team.

Additional Comments

Additional Comments - Bercher allowed us to do many changes prior to building to make our home unique and personal.

Better Service

Better Service - Service was excellent and everyone involved was easily accessible

Overall Experience 1-10

Overall Experience 1-10 - 10

Change Anything About Your Home

Change Anything About Your Home - No

Nothing but a positive experience with all the staff at Bercher. Highly recommend.

Construction Quality

Construction Quality - The quality of materials and workmanship was top notch.

Overall Experience 1-10

Overall Experience 1-10 - 10

Better Service

Better Service - It’s been pretty phenomenal.

Bercher builds a great home, and we had great personal attention and patients from Jennifer in the design office and Rick our builder. We looked at many other builders in our area, and after the research we chose Bercher. If we ever move again we just going to call them first!

Overall Experience 1-10

Overall Experience 1-10 - 10

Better Service

Better Service - Just keep doing what your already doing, don’t change!

Additional Comments

Additional Comments - Rick is amazing!!!

Overall Experience 1-10

Overall Experience 1-10 - 10

Additional Comments

Additional Comments - Easy to work with!

Overall Experience 1-10

Overall Experience 1-10 - 10

Areas For Improvement

Areas For Improvement - Really meet or exceeded our expectations in all areas

Areas Of Satisfaction

Areas Of Satisfaction - Follow up and responsiveness was excellent