Bercher has delivered on their commitments.
The Bercher home is amazing, there were no corners cut in production and it really shows with the finished product.
When you hear someone say a "house has good bones", normally it is an older home. My new Bercher home has "good bones"...very well built, with no issues to date.
Amazing team with the right people doing the right jobs. Truly caring team.
Bercher allowed us to do many changes prior to building to make our home unique and personal.
Our experience with Bercher was truly wonderful, bringing a lifelong dream of building a house to life. We felt supported by the Bercher team not as customers but as partners, and their excitement was almost as great as ours. Bercher was an ideal builder for us, finding a perfect balance between standard and custom, allowing us to make our home unique without having to design everything from scratch. They were always attentive and responsive. Bercher customers visit their lot almost every day during the build process, and Bercher was welcoming of customer involvement that would have certainly annoyed other builders. I sincerely hope that they keep it up even as their company grows!
We are very happy with our entire purchase experience. The house is of excellent build quality, and the staff have been very attentive throughout the entire process.
Very happy with the attentiveness of the staff regarding our 30 day walk-thru punchlist. We only have minor items, but these were worked in an expeditious manner.
An old personal friend (in name) brought us to Thornton Township, and the bonus was Bercher Homes. Although they had never built the model which we chose, after all was said and done it was exactly what we were looking for in a home/lot and neighborhood.
10 - Bercher Homes builds a quality home, and their team is personable and professional.
As a Realtor I have the opportunity to preview and sell a number of New Home Builders products. I have had the pleasure of selling a Bercher Home to a client in the past and based on that experience, we knew we wanted Bercher to build our home when the time came. Their exceptional level of service and detail did NOT disappoint. Communication is key in any real estate transaction and Bercher was on point through the entire build process. Love our home and we are Bercher fans for life!
Absolutely amazing. Would recommend Bercher Homes to anyone who is looking for a beautiful high quality home.
10 - Absolutely the best!!! would highly recommend them to anyone.
Everything, They made it all so easy we never had any not one issue. If we needed anything they were there.
I would recommend Bercher Homes to anyone. They build beautiful amazing high quality homes.
I probably would recommend Bercher...I do believe the “structures” built are solid. The designs are excellent and the intent on quality from a “vision standpoint” is there. The owners are solid people. Unfortunately with the workforce skill issue, and current ineffective site build leadership, the end product can be riddled with issues, which creates a “bad taste” in overall experience. Their appears to be this “bad taste” in many of our developments owners. This over time could affect builder reputation and cause some impact.
Bercher Homes is an exceptional builder. Our new home is beautiful and well-built with excellent craftsmanship. They delivered what they promised at a great value. During the design process, Bercher patiently worked with us to make sure we understood options and got what we wanted. The design team helped make our vision a reality while also presenting great ideas we had never thought of. The builder was detailed and engaged in the project as if it was his own home. At the inspection stage, Bercher seamlessly worked with our private home inspector. When looking for a a new home locally, we did not initially intend on building. In the end, we are so glad we built with Bercher.
Bercher Homes made the buying and building process so easy. They worked with us in every way to customize our dream home!
I would recommend bercher homes to anyone! The quality is all anyone could ask for and so is the integrity! Bercher homes is like a small family and very well make you feel like a part of it! The experience of building a home was so amazing I would do it all again!
I would recommend bercher homes to anyone,many of my friends and aquaintences have said building a home was the worst thing they have ever experienced ,however,I would have to say with Bercher's team and Allen McCloud it beyond met our expectations! Quality and beautiful!
Exceptional team. We would do it all over again! Professional, beyond helpful, quality minded, service oriented and genuinely nice people.
Thank you! We love our home!
Since we've never built a house before, taking a specification home in the early stages and making it your own was pretty wonderful. The overall experience was as good as great.
Great attention to detail and quality.
Bercher Homes and their staff communicated as necessary and were there when we needed them.
Bercher has set the bar very, very high! We love our home!
After one year of ownership, I do not regret my purchase decision with Bercher Homes. They have stood behind their product by ensuring that issues and concerns regarding this home where dealt with even if it took multiple attempts to get it right; and a lot of this was weather dependent. I always get compliments on the way our home looks and that says a lot.
The customer service provided by Bercher Homes has been topnotch. Addressing issues or concerns with the site superintendent to the president were dealt in a professional manner and with action taken.
Listening to our needs and desire when building this home and adjusting the floor plan accordingly. We were able to make changes that most builders that we were interested in purchasing from had or were unwilling to make changes to their floor plan.
The customer service and overall product was some of the best!
The Bercher people were amazing! Jennifer was so patient and helpful in selections. Brad and Chris were always available to assist us and went above and beyond to make sure we were taken care of and happy!
We have had a great experience so far with our new home. Becky and Jennifer were very easy to work with through the process of buying and Chris has been awesome on the backend with our punch-outs. I would strongly recommend Bercher Homes to anyone looking to build.
10 out of 10
The quick response time and personal attention from our builder.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bercher Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys