Areas Of Satisfaction

Areas Of Satisfaction - They were very organized and well done at the end of the closing and the walk through, which met my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe Rice.

Areas Of Satisfaction

Areas Of Satisfaction - They were very responsive to any issues I had. Their responsiveness met my expectations.

Additional Comments

Additional Comments - They do good quality work. They delivered my home on time. They were very easy to work with.

Recognized Excellence

Recognized Excellence - The two girls that helped me pick out everything were great. They were very nice and helpful. Bob was also helpful. He always retuned my calls. They were really good in that aspect.

Additional Comments

Additional Comments - I live right behind this whole project. It tempted me to buy one. I saw it from the ground up and after seeing the models, I was very happy with it. I waited for the last area so I could have lookout windows in the basement. That's the one thing I was really looking forward to. It's much lighter and brighter. I like the nine foot ceilings also. Those are some of the things that made me buy this place.

Recognized Excellence

Recognized Excellence - Joe Rice Bob Williams

Areas Of Satisfaction

Areas Of Satisfaction - Joe solved the 2 issues we had immediately Bob was very professional and always answered any questions we had

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The communication was good.

They were very timely and that is a big factor during the pandemic. The home looks nice and they were responsive to my queries.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe. He communicated everything in a timely manner and if there were any delays he communicated. He also checked in after we moved into the home. Natalie, in design, was accommodating to our thoughts and she was good about recommending alternatives or communicating delays. The countertop was cut incorrectly and she picked up on it right away, informed us of it and it didn't cause any delays with the house.

Recognized Excellence

Recognized Excellence - Joe Rice has been amazing to work with and so helpful answering all of our questions!!

The entire experience was outstanding! The B&D team was professional and committed to service and assisting us throughout the process. B&D is a very reputable builder that is customer oriented and responsive. We highly recommend them!

Communication

Communication - Everyone was excellent with returning calls and emails ( Bob Williams, Natalie Garcia & Dan Kohlsaat)

Professional & Organized

Professional & Organized - Entire process was professional and each step was clearly articulated & executed. We were always informed. No surprises. Everyone was very easy to work with during the process!

Recognized Excellence

Recognized Excellence - Dan Kohlsaat was excellent! Great at explaining all details, answering questions, taking the time to help us & following up on everything we needed to know. He was exceptional. Natalie Garcia was wonderful and responsive to our questions and offering excellent suggestions during the design process & beyond!

Areas Of Satisfaction

Areas Of Satisfaction - All areas-Sales with Bob Williams; Natalie with Design and Dan Kohlsatt with pre-drywall inspections, detailed walk through, to delivery of the keys! What a great group of individuals who are real professionals and take great pride in what they do.

Additional Comments

Additional Comments - We looked at other builders of new homes & townhomes and we are totally confident we made the best choice with Beechen & Dill.

I could not promote Beechen and Dill as a superior builder. I know all new construction has issues but as the old saying goes “ the devil is in the details”. The response to issues, regardless of how serious they are is the key to customer satisfaction. To date, the response by Beechen and Dill to issues has been unimpressive. Maybe it will improve, that remains to be seen.

Recognized Excellence

Recognized Excellence - I would like to recognize both Natalie and Dan. Natalie helped me with picking things out. Dan, the contractor, was good because he showed me through the house and kept me informed with everything going on. I would like to recognize them for their exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations, everything was done the way I picked out.

Recognized Excellence

Recognized Excellence - Dan has been fantastic!

Recognized Excellence

Recognized Excellence - I'd like to recognize Bob Williams and Dan Kohlsaat for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Beechen & Dill Homes exceeded my expectations with keeping to the timeline of the project. They said it would be done in April and that's when it was completed.

Great experience from beginning to end!

Recognized Excellence

Recognized Excellence - Bob, Dan and Joe were great…as was everyone I had contact with.

Recognized Excellence

Recognized Excellence - I would like to recognize the front office worker Bob and Dan for doing a great job.

Areas For Improvement

Areas For Improvement - Beechen & Dill Homes did not fall short of any of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by doing everything on time, and they exceeded my expectations with the completion of the job.

The sales team was easy to work with. The designers made things very simple. The construction foreman was a pleasure to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize Dan Kohlstaat the construction manager. He was fantastic to work with. I would also like to recognize Bob Williams with the sales team. He was easy to work with as well. I really enjoyed working with them.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - We were very pleasantly surprised at how clean the house was during the walkthrough and after the closing.

Additional Comments

Additional Comments - It was a pleasant experience. They created a beautiful home that we are very thrilled with.

Clean

Clean - The house was spotless

Communication

Communication - Yes, the Dan and Joe are always very responsive

Quality Of Materials

Quality Of Materials - The home is very well built and the workmanship was great. Great woodwork and staining and painting

Recognized Excellence

Recognized Excellence - Dan Kholstaad and Joe Rice did a great job

Recognized Excellence

Recognized Excellence - Dan Kohlsaat