very professional and response to any questions was immediate
Everyone was great to work with... Nick, Erika, Dave
Would absolutely recommend them for any project and would use them again.
They have extremely high standards. Living through the interior and exterior renovation, they made it as easy as possible to coexist with the workers.
They used ramboard to protect the hardwood floors throughout; cleaned up after themselves days' end and conclusion of each stage.
Charlie required the carpenter to make an adjustment when he did a walkthrough to inspect the interior work.
They are fluid; they consulted with us each step of the way and accommodated our requested add-ons that doubled the original project in a timely fashion.
There were unavoidable delays (inclement weather, our request for additional work) but we always knew who to expect and when to expect them to show up. They made adjustments to keep the project moving forward and on schedule.
You get what you pay for.
Every person who worked on the house was pleasant, polite, and courteous. Project manager, Jon Cave, has been professional throughout.
All were met; general coordination, customer service and ability to adjust to and manage add-ons seamlessly were areas where they went above and beyond.
I felt that Builder Trend was leaned on a little too heavily
The work is beautiful and all the guys were excellent, skilled and very nice.
Quality and candor about what it would take.
Did prior work
Top notch company. Very professional , clean , and hard working. Very high quality work. A pleasure to work with.
I was most satisfied with their professionalism.
I heard about Barnes Custom Builders through another contractor.
Professional, responded to all issues promptly, when there was a problem followed through until the problem was resolved. Would recommend highly and use again for any projects small or large
Their reliability and commitment to things being done right
Staff was friendly, knowledgeable and did great work. Good company to work with.
I felt that they were personal and they addressed issues professionally.
Prepping the site completely- anticipating minor details that delay project.
Aesthetic quality, overall great job.
Charlie and Dave,were at my front door one day , not very long after i had purchased 28 drift rd. I realized I had gotten into a huge project, which at the ripe old age of 85 years old, it was a gift from heaven ,young, strong,full of energy--------The Barnes Custom Builders-----------
We are thrilled with our new kitchen! Barnes was a pleasure to work with and the quality of the work was outstanding. They were quick to resolve any issues that came up and made sure we were happy with the result. Erika was a huge help with the design, communicating with us daily and sending pictures along the way. We will use them again!
Appreciated the initial detailed proposal and explanation of costs. Working with us to get to our budget.Having Erika's help with decisions and being the point person at Barnes.Excellant resolutions to any problems.Very professional team.
The work was completed on time with 100 percent satisfaction!
I was most satisfied with the quality of the work that was done.
I heard about them from a prior customer of theirs.
If any future work is needed I will definitely be considering Barnes Custom Builders!
I fell that the busyness of the company fell short of my expectations. If I had another job for them, I would have to be on a wait list to get it done.
I was most satisfied with the communication as the crew worked. I always knew what was going on.
I had three referrals and interviewed all three and Barnes Custom Builders got my business.
My experience was good and if need be, I would use Barnes Custom Builders again.
Barnes custom builders never fell short of my expectations.
I was especially pleased with the level of communication that occurred during our projects. I was always made aware of any possible Issues and changes, and all were resolved to my complete satisfaction. All workmen were very skilled and very accommodating.
I heard about Barnes through my long-time painter who had done projects with members of the Barnes team. He had recommended them highly.
I was most satisfied because the work is phenomenal.
I heard about Barnes Custom Builders through a friend.
Erika was a great communicator! I really enjoyed working with her and she made the whole experience feel very personalized. BCB always made time to meet with me whenever needed and were very responsive. My house looks wonderful - I am very pleased with the final result - thank you guys!!
Charlie and I used to build snowmen in the winter as kids - he is still building after all these years!
Highly recommend Barnes Custom Builders. They have completed two projects. Staff are professional and a pleasure to work with ... they are responsive, plan the work well, and stayed on track and on budget. I would not hesitate to use them for future projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Barnes Custom Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys