They were prompt in response to my call, and service was done timely.
All aspects of the job were clearly conveyed. Thorough communications throughout, from the first call to get an estimate to Kevin personally walking my roof and yard upon completion. Extremely thorough and knowledgeable.
Atlanta Roofing Specialists is the only roofing company I would ever use. They are a great company.
From the feedback to the response time to the initial calls of the office staff to the people who came out, they were just on point. When they left samples and picked them back up and they did the roof, but they also did the gutters. They were short one piece of the gutter and he came right back and fixed it actually this morning. From beginning to end, it has been amazing.
I did service work for many years. Some people do it fast, get out, and get gone. The stuff you don't see matters to me. The guy who did the work, it looks great on the outside but when you look at it from the bottom it looks perfect and that tells me it was quality work by someone who knows what they are doing and I appreciate that. Atlanta Roofing Specialists did great work inside and out, even the parts you cannot see.
They did a great job. The guy who did the roof took his time and explained everything to me. It was wonderful.
Atlanta Roofing Specialists started promptly at 8 AM and were done within a day and cleaned up well.
They were professional and took care of the matter quickly. Every step of the way, they let me know the details and took care of the small issues that could have easily been overlooked by others.
Atlanta Roofing Specialists is one of those rare companies that does what they say they will do without a lot hype. It’s refreshing to get great service at a great price. Keep up the good work!
Metal roofing
They do a good job, show when they say they will or earlier. I have total confidence in them!
They seemed to be straight forward and honest. Which I prefer instead of trying to sell me. I knew I was getting a new roof quoted and I appreciate the directness of Jimmy.
Each staff member, from the company president to office staff, supervisors, and crew members, was committed to providing excellent customer service.
They don’t respond immediately to requests made on their website. I don’t think they check their messages often. They also gave me a 3-week delay to schedule a leaky roof repair. Way too long. I got them to come out earlier though because I was a previous customer from a previous home.
The pricing is the reason I would recommend Atlanta Roofing Specialists to a friend.
They were very professional, and Hailey in the office was awesome every time I called. They had wonderful customer service.
I already have recommended Atlanta Roofing Specialists to a friend. Atlanta Roofing Specialists provided amazing response, amazing service, and amazing quality of work.
I would definitely recommend Atlanta Roofing Specialists. The entire process was smooth from start to finish. The work crew showed up on time and got right to work. The job was completed and everything cleaned up the same day.
Atlanta Roofing Specialists correctly and efficiently repaired the source of a water leak in an area of our roof damaged by another company that worked on our chimney. By correctly diagnosing and solving the source of the leak, they relieved us from an ongoing headache. They were professional, courteous, arrived on time, cleaned up their job site, and provided great value for their work.
The technician
Very professional and courteous. Completed job in a timely manner. Explained job thoroughly!
Atlanta Roofing Specialists is always on time and provides quality service.
Atlanta Roofing Specialists was timely, professional, and friendly. They came out and did an initial inspection of the roof to see what I was going to need and scheduled me. The crew came out and did a great job. I am very happy with the work. It was a very reasonable price.
Probably the best contractor of any discipline that I have worked with. I have a 130 year old craftsman house with a complicated roof line. Lots of valleys dumping water onto low pitched porches. That had been a chronic problem way before I bought the house in 1983. After listening to me patiently and spending time looking over the roof, Mark had a solution. That roof lasted 26 years and upon returning, he said we could probably get a couple more years out of it with some repairs if I needed to wait on replacing it. This replacement went like clockwork. The crew arrived as scheduled and surrounded the entire house with tarps to catch every bit of debris. The foreman and I did a through walk through. He kept me informed all through the job. The crew was very accommodating and respectful to my home and me. When they pulled away after the job was done you never would have know anything had happened. The supervisor did his inspection and ran the magnet completely around the house one more time. Mark came by a few days afterwards and did a complete inspection. He showed me pictures and explained how the weaving of the shingles in and around the valleys was perfectly done. I appreciated his compliments to his crew. Lastly, Atlanta Roofing Specialist attach everything with hammers and nails. I have done enough construction and home repair to know this is far superior to pneumatic fasteners on asphalt shingles.
We got estimates from three companies and found that ARS was not only the most knowledgeable, but the most professional and experienced.
All of the staff from sales, to scheduling, to job site crew were top notch. Would definitely recommend this company.